Part 2 of a conversation from Sarah Wolfe and panelists presented at the NTEN NTC conference in March 2022. Centered around their diverse journeys to success, this session with four leaders celebrated bright spots of successful inclusion and cultivation of diversity in nonprofit technology, as well as sharing advice for the individual and the organization for thriving on the road ahead. Whether you come from an under-represented background, or want to do more at your nonprofit organization or tech company to support and include staff, this panel session was a vibrant discussion among women with a lot to say and share.

What support has helped you get where you are today in nonprofit tech? What experiences have shaped your career? What have you had to overcome?

Learn to listen! How can you be an ally? How can your workplace provide an environment where everyone thrives?

This panel is an expansion on the previous conversation "Diverse Perspectives" with the same panelists, different anecdotes, and different audience questions. If you are interested in DEI and Justice in Nonprofit Tech, please join the conversation.

Resources mentioned by the panelists:

Online

https://www.mentoring.org/wp-content/uploads/2021/04/Why-Workplace-Mentoring-Matters-4.20.21.pdf ..We must create workplaces that are supportive of … growth as the next generation of leaders and innovators.
More resources from MENTOR on race and cultural inclusion in the workplace here.
https://nonprofitaf.com Questioning assumptions on traditional nonprofit practices.
https://www.nonprofitlearninglab.org/dei Resources round-up, good place to start. 

Books: 

Dare to Lead by Brené Brown
Innovating Leadership Co-creating Our Future by Maureen Metcalf
Start Here – Master the Lifelong Habits of Wellbeing by Eric Langshur, Nate Klemp Ph.D
Barking up the wrong tree, The Surprising Science Behind Why Everything You Know About Success Is (Mostly) Wrong  by Eric Barker

Podcasts

HBR Women at Work – especially episode called Leading with Authenticity
Brené Brown: Unlocking Us Podcast

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Sarah Wolfe and panelists presented a conversation at the NTEN NTC conference in March 2022. Centered around their diverse journeys to success, this session with four leaders celebrated bright spots of successful inclusion and cultivation of diversity in nonprofit technology, as well as sharing advice for the individual and the organization for thriving on the road ahead. Whether you come from an under-represented background, or want to do more at your nonprofit organization or tech company to support and include staff, this panel session was a vibrant discussion among women with a lot to say and share.

What support has helped you get where you are today in nonprofit tech? What experiences have shaped your career? What have you had to overcome?

Learn to listen! How can you be an ally? How can your workplace provide an environment where everyone thrives?

This panel is an expansion on the previous conversation "Diverse Perspectives" with the same panelists, different anecdotes, and different audience questions. If you are interested in DEI and Justice in Nonprofit Tech, please join the conversation.

Resources mentioned by the panelists:

Online

https://www.mentoring.org/wp-content/uploads/2021/04/Why-Workplace-Mentoring-Matters-4.20.21.pdf ..We must create workplaces that are supportive of … growth as the next generation of leaders and innovators.
More resources from MENTOR on race and cultural inclusion in the workplace here.
https://nonprofitaf.com Questioning assumptions on traditional nonprofit practices.
https://www.nonprofitlearninglab.org/dei Resources round-up, good place to start. 

Books: 

Dare to Lead by Brené Brown
Innovating Leadership Co-creating Our Future by Maureen Metcalf
Start Here – Master the Lifelong Habits of Wellbeing by Eric Langshur, Nate Klemp Ph.D
Barking up the wrong tree, The Surprising Science Behind Why Everything You Know About Success Is (Mostly) Wrong  by Eric Barker

Podcasts

HBR Women at Work – especially episode called Leading with Authenticity
Brené Brown: Unlocking Us Podcast

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Are you afraid to think about cybersecurity basics for your nonprofits needs? 

Are you an “accidental techie” – tasked with keeping the IT running at your nonprofit even though you don’t *really have an IT background? *at all

Wondering where to start building a case for cybersecurity basics to your nonprofit executives and board?

Join Community IT CTO Matt Eshleman and Sales Manager Sarah Wolfe in a new webinar presented at the 2022NTC Conference.

Cybersecurity: “the measures taken to ensure an organization is protected against the criminal or unauthorized use of electronic data.” AKA “An accidental techie’s biggest nightmare.”

With all the million dollar attacks on nonprofits in the news – whether ransomware, internal data leaks, or wire fraud scams – cybersecurity can really give you bad dreams. And if you are unsure of the lingo or where to turn for help it can be daunting to even make a start.

You know you need to put together a case to convince your executives and your board – but are there low-cost tools and preventative measures you can put in place quickly? What are the best practices when your organization is reluctant to invest in a strong cybersecurity stance?

After this presentation on cybersecurity basics for nonprofits, “accidental techies” will feel confident in their knowledge of current cybersecurity trends and best practices, as well as language to use when seeking buy-in from leadership and/or staff.

The presentation

• Summarizes the current and forecasted “threat landscape”
• Shares three key policies & procedures to roll out for basic peace of mind
• Reviews persuasion points to make while requesting time and funding

As with all our webinars, this presentation is appropriate for an audience of varied IT experience. 

Community IT and NTEN, the membership organization and sponsor of the NTC conference, are proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.

NTC is the signature conference in Nonprofit Tech every year, hosted by NTEN. In 2022 it featured over 180 live, interactive, and thought-provoking sessions including this one; daily inspiring keynote speakers; and ways to connect, including opportunities for one-on-one connections, small group meetings, and sponsor conversations. In 2023 NTC plans to be in-person in Denver, in March.

Presenters:

A DC Area native, Sarah Wolfe joined Community IT Innovators in March 2018 as Account Associate before being promoted to Sales Manager. She is responsible for ensuring our partner organizations are receiving the right combination of IT support services to meet their organizational needs and goals. She is a founder of the internal BLM working group at Community IT. Prior to joining Community IT, Sarah was a science teacher at various schools in Maryland. She attended Oberlin College in Ohio, graduating in 2008 with a Bachelor of Arts in Biology, and took classes at UMCP for her teaching certification. 

As the Chief Technology Officer at Community IT, Matthew Eshleman is responsible for shaping Community IT’s strategy around the technology platforms used by organizations to be secure and productive. While working full time at Commun

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Part 2 - Join CTO and Nonprofit Cybersecurity expert Matthew Eshleman as he presents data from the fourth annual Community IT Nonprofit Cybersecurity Incident Report.

This report looks at the different types of attacks that occurred in 2021 at small and mid-sized nonprofit organizations in our network. Using real data, Matt tracks trends in cybersecurity attacks and gives your organization tips on how to respond – and on prevention. 

Is your nonprofit prepared?

In part 2, Matt will discuss the trends found in the data from 2021, and answers audience questions on MFA, SSO, training and preparedness, and more. 

Matt updates us on the most recent international scams and hacks, and discusses steps your nonprofit should take to understand your risk level.

Matt gives you the tools you need to protect your organization and staff from cybercrimes. Many of these tips you can put in place quickly and train your staff on immediately.

You may also be interested in downloading our completely revised 2021 Cybersecurity Readiness for Nonprofits Playbook, or taking the 10-minute Cybersecurity Self Quiz.

Click here to contact Matt with more questions or to book time for a consultation.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Join CTO and Nonprofit Cybersecurity expert Matthew Eshleman as he presents data from the fourth annual Community IT Nonprofit Cybersecurity Incident Report.

This report looks at the different types of attacks that occurred in 2021 at small and mid-sized nonprofit organizations in our network. Using real data, Matt tracks trends in cybersecurity attacks and gives your organization tips on how to respond – and on prevention. 

Is your nonprofit prepared?

Matt walks through our Community IT advice on security improvements that provide protection against the most common attacks. Learn the lingo around cybersecurity, the types of attacks nonprofits face, and the role of leadership in placing a value on cybersecurity preparedness for your nonprofit.

Matt updates us on the most recent international scams and hacks, and discusses steps your nonprofit should take to understand your risk level.

Matt gives you the tools you need to protect your organization and staff from cybercrimes. Many of these tips you can put in place quickly and train your staff on immediately.

You may also be interested in downloading our completely revised 2021 Cybersecurity Readiness for Nonprofits Playbook, or taking the 10-minute Cybersecurity Self Quiz.

Click here to contact Matt with more questions or to book time for a consultation.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Today Carolyn talks with Johanny Torrico about what it is like to be the Chief Operating Officer at an MSP for nonprofits, her career path to reach executive level, and her personal journey, which took her on many twists and turns but which she regards as preparing her to be at Community IT in this role at this time.

Johanny has a lot to say on staff development and encouraging staff to be happy and capable, and the focus at Community IT on customer service – the face to face interactions with people. Learning technology will come, especially if you have a passion for it – but there is nothing that can replace a drive to help people. She also delves into her insights into cloud migrations and the ways the pandemic and remote work have changed the nature of IT support.

..Life is molding all the people who need to be at Community IT so we can help Community IT be a better company, because we are helping our clients be better nonprofit organizations and it has a domino effect.

– Johanny Torrico, COO

What does a COO at a nonprofit-oriented MSP do? Can you see yourself taking on this role? What qualifications do you need, and what kind of life experience prepares you for an executive role in a tech company? Or, as Johanny says, a customer services company where the services happen to be nonprofit IT! 

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

In Part 2, Peter Mirus, a Build Consulting expert on technology project implementations at nonprofits, offers  insights from his years of experience as a consultant, and answer participant questions on driving successful technology projects.

What you’ll learn:

• One of the key things that contributes to technology project failures is inadequate requirements definition. Requirements definition that’s not thorough enough, or lacks the appropriate depth, or skirted around important business decisions that needed to be made. 
• How to select software that meets the business need of the organization.
• Finding expertise and advocates to see your tech project through every challenge, and when leadership needs to fully engage to have any chance of success.

There is a 15-minute live Q&A at the end of the webinar.
This webinar is appropriate for nonprofit executives, managers and nonprofit IT personnel – and as with all our webinars, it is appropriate for a varied audience.

Presenter:

Peter Mirus is an expert at helping organizations and people to learn, communicate, and grow through the use of technology at Build Consulting. He has over 20 years of experience helping nonprofits of all sizes create and implement successful business improvement and technology projects. He presented two sessions on nonprofit technology at the Good Tech Fest in Chicago in May 2019.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Peter Mirus, a Build Consulting expert on technology project implementations at nonprofits, offers  insights from his years of experience as a consultant, and answer participant questions on driving successful technology projects.

What you’ll learn:

• What does it mean for a tech project to be a “success?”
• What are the key leadership elements your organization needs to have in place?
• What are the secrets of success that fail to get enough attention?
• How can you help your nonprofit be in the 50% of tech projects that succeed?

There is a 15-minute live Q&A at the end of the webinar.
This webinar is appropriate for nonprofit executives, managers and nonprofit IT personnel – and as with all our webinars, it is appropriate for a varied audience.

Presenter:

Peter Mirus is an expert at helping organizations and people to learn, communicate, and grow through the use of technology at Build Consulting. He has over 20 years of experience helping nonprofits of all sizes create and implement successful business improvement and technology projects. He presented two sessions on nonprofit technology at the Good Tech Fest in Chicago in May 2019.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Part 2 - Join Sarah Wolfe, Stef Cruz, Angela Kim, and Sandy Martins for an honest discussion on creating inclusive workplaces and work practices in the nonprofit tech sector.

We were really excited to present this group of amazing women working in various roles in nonprofit tech for a panel discussion of what it takes to thrive in nonprofit tech careers, and how you can create inclusion-focused workplaces in your organizations.

What support has helped you get where you are today in nonprofit tech? What experiences have shaped your career? What have you had to overcome?

Learn and listen! How can you be an ally? How can your workplace provide an environment where everyone thrives that helps your nonprofit mission take off and fly?

As with all our webinars, this presentation is appropriate for an audience of varied experience.

Presenters:

Sarah Wolfe, Moderator A DC Area native, Sarah Wolfe joined Community IT Innovators in March 2018 as Account Associate before being promoted to Sales Manager. She is responsible for ensuring our partner organizations are receiving the right combination of IT support services to meet their organizational needs and goals. She is a founder of the internal BLM working group at Community IT.

Stef Cruz Stef is a strategic communications professional with over 15 years’ experience mobilizing millions of individuals to action across national social movements including the Women’s March, Families Belong Together and the March for Our Lives.

She was one of the first digital strategist on Capitol Hill as the Director of Digital Media for Congressman Sander Levin and the Ways and Means Committee. Worked in partnership with the Democratic task force to support and encourage Members of Congress and Committees to embrace digital and social media tools to share legislative updates and create online communities. Most recently, Stef served as the Vice President of Marketing and Digital at America’s Promise Alliance. 

Angela Kim With 13+ years of experience in the private and nonprofit sectors, Angela Kim brings significant operations, project management, and business intelligence expertise to the philanthropic sector. She is driven by mission, impact, and helping nonprofits to do more social good across our communities. She has been Director of Finance and Operations at Academy of Hope Public Adult Charter School in DC for two years, arriving just as the pandemic was changing their campus-based learning model for good. She is a graduate of the Columbia University Nonprofit Management Masters program and has served on multiple nonprofit boards. 

Sandy Martins Sandy Martins serves as the Director of Information Technology at MENTOR. Raised in Boston by strong women, she’s a proud first-generation Cape Verdean American. She’s spent the last 16 years helping companies and organizations implement and improve business processes by managing complex, technology-driven projects while supporting their mission and strategic vision. Sandy has diverse expertise in the technology sector, including network technology, health IT, and software and application development. 

As the Director of IT, Sandy guides the internal technology committee to assess and recommend organization-wide technology improvements at MENTOR while fostering an environment of collaboration, continuous improvement, and

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Join Sarah Wolfe, Stef Cruz, Angela Kim, and Sandy Martins for an honest discussion on creating inclusive workplaces and work practices in the nonprofit tech sector.

We were really excited to present this group of amazing women working in various roles in nonprofit tech for a panel discussion of what it takes to thrive in nonprofit tech careers, and how you can create inclusion-focused workplaces in your organizations.

What support has helped you get where you are today in nonprofit tech? What experiences have shaped your career? What have you had to overcome?

Learn and listen! How can you be an ally? How can your workplace provide an environment where everyone thrives that helps your nonprofit mission take off and fly?

As with all our webinars, this presentation is appropriate for an audience of varied experience.

Presenters:

Sarah Wolfe, Moderator A DC Area native, Sarah Wolfe joined Community IT Innovators in March 2018 as Account Associate before being promoted to Sales Manager. She is responsible for ensuring our partner organizations are receiving the right combination of IT support services to meet their organizational needs and goals. She is a founder of the internal BLM working group at Community IT.

Stef Cruz Stef is a strategic communications professional with over 15 years’ experience mobilizing millions of individuals to action across national social movements including the Women’s March, Families Belong Together and the March for Our Lives.

She was one of the first digital strategist on Capitol Hill as the Director of Digital Media for Congressman Sander Levin and the Ways and Means Committee. Worked in partnership with the Democratic task force to support and encourage Members of Congress and Committees to embrace digital and social media tools to share legislative updates and create online communities. Most recently, Stef served as the Vice President of Marketing and Digital at America’s Promise Alliance. 

Angela Kim With 13+ years of experience in the private and nonprofit sectors, Angela Kim brings significant operations, project management, and business intelligence expertise to the philanthropic sector. She is driven by mission, impact, and helping nonprofits to do more social good across our communities. She has been Director of Finance and Operations at Academy of Hope Public Adult Charter School in DC for two years, arriving just as the pandemic was changing their campus-based learning model for good. She is a graduate of the Columbia University Nonprofit Management Masters program and has served on multiple nonprofit boards. 

Sandy Martins Sandy Martins serves as the Director of Information Technology at MENTOR. Raised in Boston by strong women, she’s a proud first-generation Cape Verdean American. She’s spent the last 16 years helping companies and organizations implement and improve business processes by managing complex, technology-driven projects while supporting their mission and strategic vision. Sandy has diverse expertise in the technology sector, including network technology, health IT, and software and application development. 

As the Director of IT, Sandy guides the internal technology committee to assess and recommend organization-wide technology improvements at MENTOR while fostering an environment of collaboration, continuous improvement, and learning

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.