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Companies adapting cloud communications for a more agile and seamless experience for their customers will accelerate in 2024. Oracle Podcast, Part 2
The migration discussion to the cloud continues starting with the increased activity of Vishing and advanced threats on the rise with the purpose to steal sensitive data.
Andrew De La Torre
Andrew points out that previous attacks have been on the network and system layers, they are now targeting users and the call centers. While call centers have become targets, contact centers also reap the benefits of cloud communication security and will continue to achieve customer success.
As for the future of communications, Zoom and Microsoft Teams have expanded rapidly recently. However, a major expansion can be seen with Real Time Communications in the industrial sector. This will be enhanced and accelerated with the deployment of 5G.
Listen in to hear Andrew’s insightful comments, you will not be disappointed.
Prevent real-time cyberthreats
Apply adaptive intelligence and dynamic verification to every call, and automatically enforce policy-based mitigation for all communications traffic.
Leverage advanced AI and machine learning analysis
Analyze every call to identify fraudulent activity and malicious behavior, superseding static, rule-based, or knowledge-based authentication systems.
Deliver real-time detection
Prevent cyber incidents with threat signature detection based on known traffic patterns, traffic behavior detection—including for calls to and from suspicious number ranges—and anomaly detection.
For more information, go to: https://www.oracle.com/communications
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By Telecom Reseller
4.9
1111 ratings
The migration discussion to the cloud continues starting with the increased activity of Vishing and advanced threats on the rise with the purpose to steal sensitive data.
Andrew De La Torre
Andrew points out that previous attacks have been on the network and system layers, they are now targeting users and the call centers. While call centers have become targets, contact centers also reap the benefits of cloud communication security and will continue to achieve customer success.
As for the future of communications, Zoom and Microsoft Teams have expanded rapidly recently. However, a major expansion can be seen with Real Time Communications in the industrial sector. This will be enhanced and accelerated with the deployment of 5G.
Listen in to hear Andrew’s insightful comments, you will not be disappointed.
Prevent real-time cyberthreats
Apply adaptive intelligence and dynamic verification to every call, and automatically enforce policy-based mitigation for all communications traffic.
Leverage advanced AI and machine learning analysis
Analyze every call to identify fraudulent activity and malicious behavior, superseding static, rule-based, or knowledge-based authentication systems.
Deliver real-time detection
Prevent cyber incidents with threat signature detection based on known traffic patterns, traffic behavior detection—including for calls to and from suspicious number ranges—and anomaly detection.
For more information, go to: https://www.oracle.com/communications
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