From deep withing Fortune 500 healthcare companies, Agent X shares how giving feedback can be career suicide and how some of the best organizations are using feedback to gain a competitive advantage. We also swim into the world of CRM and what Agent X thinks of salesforce.com.

 

For the transcripts and show notes click here.

 

Topics & References:

Johnson & Johnson (J&J)MedtronicThe Sales Executive CouncilCorporate Executive BoardCoaching vs ManagingDashboardsMetricsFeedbackKen Blanchard - "Feedback the breakfast of champions"No-fly zonesalesforce.com miseryCRMsalesforce.com vs spreadsheetGarbage in Sales people fighting the CRM SystemFeedback for salesforce.comSalesforce.com leading to decsions based on bad information?if they say they're using salesforce.com, I tell them to run. Metallica - part of the establishmentemotional no-fly zonesConfronting RealityPeople trying to save their jobs instead of good honest feedbackMoving up the career ladder and feedback"they may ask for your honest feedback, but you're stupid to give it because it's a death sentence" Egocompensation plans"the truth does hurt"Feedback traps

 

Guest:  Agent X

Host: Alex Vorobieff

Co-Host - Paul Roberts

Listen to the unabridged issue of the Spring 2018 Confident ROi magazine read by Alex Vorobieff

 

To Receive Free Print or Digital Version of Magazine Click Here

Articles:

Letter From Editor Alex Vorobieff (0:15)

Unleash YOUR Inner Super Computer by Alex Vorobieff (2:45)

A Cure for YOUR Hiring Headaches by Brad Smart PhD (9:40)

Blind Spot Remover - Entrepreneurial Operating System by Alex Vorobieff (14:20)

Seven Strata of Strategy by Verne Harnish (22:22)

Critical Moment Catalyst - From Strained Balance Sheet & Slowing Sales to Achieving Stretch Goals in 12 Months (30:46)

 

Topics Covered:

Academy for Brain Based Leadership (ABL) - Brain Based Leader Certification Course

Topgrading Snapshot

EOS - Traction - Entrepreneurial Operating System

Robin Osborn – The Traction Expert

Strategy – SCALINGUP.COM

Core Alignment Tool

4DX

Traction.Tools

KPIs – Key Performance Indicators

“We've even taught this to eight year old kids and they get it simple mantra. It's not you, it's your brain.”

On this episode, we have Dr. Radecki a neuroscientist who is sharing insights about how our brain is creating issues for modern leaders and what you can do about it.

Dr. Dan Radecki is co-founder and Chief Scientific Officer at the Academy of Brain-based Leadership (ABL), and also serves as Executive Director of CNS Research and Development at Allergan Inc.

Dan created content for the first university-accredited program to incorporate neuroscience research into an optimal leadership model.

He holds a Bachelors in Psychology, Masters in Biopsychology and PhD in Neuroscience. He has been published in the Harvard Business Review,  and lectured internationally on the neuroscience of leadership,  collaboration and the impact of stress on the brain. 

His book entitled “Psychological Safety: managing the hidden drivers of individual behavior and team success” was published in May 2018 and is a users manual for brain-based leadership

Full Episode Page and Transcripts Link

Topics Covered In Episode:

The Brain & Modern Day Society

Applying Neuroscience to Modern Business Leaderhsip

Google Team Performance Research

Neuroscience

Leadership

Primitive Man vs Modern Man

Career Limiting Behaviors

Non-conscious - Brain Autopilot

Biases

Stress and The Brain

Response to Stress

Is Stress Shrinking Your Brain?

Do the Insights of  Jim Collins and Ken Blanchard have an underpinning with neuroscience?

Mindfulness Training

Books:

Why Zebras Don't Get Ulcers - Bob Sapolsky

PSYCHOLOGICAL SAFETY: Managing the hidden drivers of individual behavior and team success -

Dan Radecki PHD, MA & Leonie Hull with Jennifer McCusker PHR & Christopher Ancona

Are we wired to avoid confronting reality?

"If you have a brain, this stuff is applicable to you."

 

Guest: Dr. Dan Radecki

Host: Alex Vorobieff

Co-Host: Paul Roberts

Sebastian Igreti, CEO of TechMD was facing a critical moment. The company recently completed a corporate acquisition and build out of new facilities. The balance sheet was strained just as sales were slowing. The partners utilized many business improvement tools, but one would lead to a breakthrough while teams within the company implemented it on their own without being asked to implement it.

Find out what tools flipped the switch for TechMD to turn the tide and reach their stretch goals in twelve months.

Partipants: Guest - Sebastian Igreti; Host - Alex Vorobieff; Co-Host - Paul Roberts

To read the accompanying article in ConfidentROi Magazine click here.

 To read the transcripts and full show notes, click here.

Terms Discussed:

Key Decisions - Creating the right culture; Decisions that hampered growth in short term but benefit in long-term; Training technical skills Net Promoter Score (NPS); Smile Back Feedback Tool; Real time feedback; Strained Balance Sheet; HumanPower Decisions; C & D Players; 4DX - Wigs - Wildly Important Goals; EOS Traction; Traction.tools

Many entrepreneurs dream of starting a business doing what they love with people they want to work with and eventually selling it for a fortune. Very few are able to navigate the challenges of regaining the culture that started to fray, surviving the partners' marital divorce, continuing to work together, successfully hiring and transitioning leadership to the 1st president and then sell the company for a premium.

In this episode of Confident ROi, Eliot Swartz recounts how he and Lori Daniels overcame the odds and challenges with the company they founded, Two Chefs on Roll, to realize the American Dream.

Check out the show notes page and transcripts.

What tools and concepts generated a return on investment?

Topics covered include:

Creating a board of advisors; Joining Vistage CEO Peer Group; Phatom Equity Plans for Leadership Team; Technology Training for FrontLine Employees; Adding Capabilities to Sell Additional Prodcuts to Existing Customers; Keeping Up with Growth; Culture Issues Created By Growth and Space; Confidence & Trust Building the Team

 Partipants: Guest - Eliot Swartz; Host - Alex Vorobieff; Co-Host - Paul Roberts

Shut the Doors or Start Working "On" the Business - Returning Patients & The Business to Life - Dr. Andrew Vertson

Partipants: Guest - Andrew Vertson; Host - Alex Vorobieff; Co-Host - Paul Roberts

Intecore Physical Therapy's purpose is to "Return Patients To Life" and Dr. Andrew Vertson is leading the growth of this west coast chain of 20 patient clinics. In 2011, Dr. Andrew was facing a tough decision. Insurance companies were slashing insurance reimbursements. He asked himself whether to grow the business or shut the doors and walk away and try something else.

He decided to grow it.

What tools, decisions and outside help made the transition successful?

 

Topics covered in this episode include:

The role core values played

Using outside consultants

"Scaling Up" by Verne Harnish

"Start at the End" by Dave Lavinsky

"The Inside Advantage" by Robert H. Bloom

Healthcare industry, insurance reimbursements, Medicare.

Hiring people to step into your place

The trade-off of doing things yourself or paying to have someone else do it

"Conflict is not a bad thing."

Bi-directional communication with the team.

The difference between confidence and cockiness for entreprenuers.

Confronting Reality - Toxic Employee

Hiring slow, firing fast

Difficulty of recruiting quality candidates. Competing on quality of position versus money

For a transcript click here

 

To Sign up for free copy of Confident ROi magzine, click here

You Are Getting Brain-Jacked. What To Do About It & A Topgrading Cure for Your Hiring Headaches

 For the transcripts of episode click here.

Topics:

Confident ROi Magazine; Subscribe to Print or Digital Version of Confiden ROi; Long Form Story Telling; Transform Your Company; Unleash Your Inner Super Computer; Biases; Brain; Brain Based Leadership Certificate course; Executive Brain; Amygdala; The real starting line; Emotions;  Topgrading Cure for the hiring headache; Core Alignment Tool, Gazelles; Verne Harnish; Seven Strata of Strategy

 Partipants: Host - Alex Vorobieff; Co-Host - Paul Roberts

Confident ROi - Find The Right Tool to Advance Your Company - First Episode - Alex Vorobieff

What can improv and the Disneyland Canoe ride teach you about advancing YOUR company?

- Hear Business Leader Stories About What Tools are Working and Not Working.

For the transcript of this show click here.

 

Topics Covered in this episode

Key WordsImprovFinancial Clean-upBusiness AlignmentConfident ROi MagazineConfident ROi PodcastBrain Based Leadership Academy Certificate courseLeader's BrainBrain ManualSavannah Man's BrainConfronting RealityNegative Feedback Consultant Mumbo JumboCoordinating EffortsDisneyland Canoe RideStory Telling creating culture

 

Partipants:

Host - Alex Vorobieff

Co-Host - Paul Roberts