“Every SAP customer thinks they’re different…” - but according to Capgemini’s David Lowson, that mindset is one of the biggest reasons SAP transformations go off track.

In this episode of Configure It Done, we sit down with David Lowson, a global SAP leader with visibility across more than 1,600 SAP projects worldwide, to unpack the lessons organisations can no longer afford to ignore. From multi-year S/4HANA programs that stalled after a single go-live, to the rise of AI-driven SAP transformation, David shares a brutally honest view of what works, what fails, and why so many businesses repeat the same mistakes.

We cover:

If you’re leading an SAP transformation, planning your S/4 roadmap, or working in the SAP ecosystem, this episode delivers practical insights, hard truths, and a global perspective on where the market is heading next.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Hosts: Jay Wynter 

Guest: David Lowson

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In this episode of Configure It Done, Jay and Bethany are joined by SAP technology leader Sunil Sawant to unpack one of the biggest talking points in the SAP ecosystem right now: BTP and Cloud ALM.

With SAP continuing its move towards a cloud-first future, businesses are under increasing pressure to modernise while still managing complex legacy environments. Sunil shares his insights on how organisations can leverage SAP Cloud ALM and BTP to streamline operations, improve governance, future-proof systems, and prepare for the next wave of innovation - including AI.

The conversation explores:

While the technology itself is powerful, one theme comes through clearly throughout the episode: successful SAP transformation is just as much about people, communication, and governance as it is about the systems themselves.

Whether you’re already on your SAP cloud journey or just starting to explore BTP and Cloud ALM, this episode offers practical insights into building a more future-ready organisation.

In this episode of Configure It Done, we’re joined by Allan Coulter, ANZ SAP Leader at IBM - aka, the “Godfather of Bluefield.”

With over 27 years at IBM and global experience spanning the UK, Nordics, and now Australia, Alan brings a sharp perspective on what’s really driving SAP transformation success (and failure) in today’s market.

We explore why Australia’s cautious approach to S/4HANA adoption is rooted in past project experiences, and how that’s shifting the conversation from promised value to risk mitigation, delivery certainty, and user adoption. Allan breaks down the evolution from traditional Greenfield and Brownfield approaches to the growing dominance of Bluefield, explaining why it’s becoming the “Goldilocks” model for organisations looking to modernise without unnecessary disruption.

Beyond methodology, this episode dives into what truly makes or breaks a transformation:

Packed with real-world examples, candid opinions, and practical insights, this is a must-listen for anyone navigating an S/4HANA journey.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Hosts: Jay Wynter, Chris Reid 

Guest: Allan Coulter 

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In this episode of Configure IT Done, we explore one of the most common - and often misunderstood - challenges in SAP delivery: building effective offshore teams.

HCM leader and Shinjidai Consulting founder Allison Arandez shares her practical approach to creating high-performing global teams, drawing on over 20 years of experience across SAP and HCM.

From hiring beyond technical skills to managing time zones, building trust, and improving retention, Allison outlines what it really takes to make offshore teams work - not just function.

If you’re scaling delivery or navigating onshore/offshore dynamics, this episode offers a clear, actionable perspective.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Hosts: Bethany Nrekic

Guest: Allison Arandez 

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In this episode of Configure It Done, Cameron Berkman returns six years after his first appearance on the show to unpack Suntory Oceania’s “six impossible things before breakfast” transformation. From a literal paddock at Swanbank to a $400m multi-beverage facility, Cam explains how Suntory Oceania brought bottling back from Coca-Cola, stood up new alcohol supply chains, built an excise tax solution from scratch, and onboarded 150 new sales staff – all to hit a non‑negotiable 1 July 2025 cutover. He shares why culture beat methodology, how simplifying PMO reporting unlocked burnt‑out project managers, and why “done is better than perfect” was critical to landing on time, on budget, and without customer disruption.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Hosts: Sara de Cruz, Jay Wynter

Guest: Cameron Berkman 

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In this Configure It Done episode, Bernie Repacholi unpacks her journey from HR generalist into leading people technology and SAP SuccessFactors transformations across organisations like AusNet, Hydro Tasmania, Australia Post and Coles. She shares how to design day‑one experiences that actually work, what enabled a nine‑month EC and talent implementation, and how smart governance, post‑go‑live enhancement windows and tight business–technology partnership turn HR systems into real employee and business value.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Host: Abby Van Rooyen

Guest: Bernie Repacholi Powered by Precision Sourcing, award-winning Technology, Data & SAP Recruitment Experts.

Mohit Malhotra joins Sara De Cruz to unpack how “total enterprise reinvention” is reshaping SAP S/4HANA programs. He explains compressed transformation, why Greenfield is the real opportunity to reinvent processes, and how SAP’s digital core, composable architecture and AI agents like Joule are transforming finance and HR.

Drawing on his experience as a former Accenture transformation leader, Mohit shares how these ideas were applied across 40+ systems, the mindset leaders need, and where AI can cut planning time, streamline financial close activities and support continuous improvement without sidelining people.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Host: Sara de Cruz 

Guest: Mohit Malhotra

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When it comes to S/4HANA transformations, it’s rare to hear about projects that stay on time and on budget. In this episode, we sit down with Paul Hickman, an experienced program manager with over 20 years in oil and gas and five years managing S/4 programs, to unpack how his team achieved exactly that.

Paul joins Jay and Seb to discuss his recent brownfield migration from ECC to S/4HANA in SAP’s private cloud — a 12-month project that delivered measurable success while setting the stage for a longer-term transformation roadmap.

He shares what it takes to align stakeholders, manage interdependencies, control scope, and maintain executive confidence throughout the process. From fostering collaboration across on-site and remote teams to navigating the tricky line between transition and transformation, Paul’s lessons are practical, candid and rooted in real-world delivery.

Whether you’re planning your own S/4 journey or mid-way through one, this episode is packed with insights you can take straight back to your program.

In this episode of the Configure It Done podcast, Rebecca Bottomley, the APAC head of SAP Learning, discusses the innovative digital adoption platform WalkMe. She explains how WalkMe enhances user experience through in-app guidance, transforming onboarding and training processes.

The conversation delves into the evolving role of trainers in the age of AI, addressing user training challenges, and showcasing real-life use cases that highlight WalkMe's impact. Rebecca emphasises the importance of human-centered training and the need for trainers to adapt to new technologies while maintaining their critical roles in the learning process.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Host: Jay Wynter & Bethany Nrekic

Guest: Rebecca Bottomley

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In this episode of Configure It Done, we’re joined by Rachel Brown, Transformation and Change Leader at Suntory Oceania, who shares her firsthand experience leading one of the most successful SAP transformations in recent FMCG history.

Rachel unpacks the realities of delivering a multi-year, enterprise-wide program. From building a new manufacturing facility to navigating leadership changes and supply chain disruptions, she reveals how her team achieved a seamless go-live for Australia, the lessons learned from customer rehearsal testing, and the critical role of business-led change management.

Discover practical strategies for engaging reluctant stakeholders, managing ambiguity, and ensuring ROI on large-scale SAP projects. This is a must-listen for anyone preparing for or leading a transformation in the SAP space. 

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Host: Jay Wynter & Sara de Cruz

Guest: Rachel Brown

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