Conflict resolution in negotiation is important for a negotiator to master—or at the very least learn to understand. You must be able to find confidence in the conflict, which is one of the main themes running through Kwame Christian’s new book: Nobody Will Play With Me: How To Use Compassionate Curiosity to Find Confidence in Conflict. Listen to this episode for an inside look at his book. We also cover conflict resolution—both internally and externally—and a psychological aspect of negotiation often overlooked. 

Kwame Christian is a Negotiation & Conflict Resolution Training Consultant as well as a business lawyer, mediator, and skilled negotiator. He is the Director and Lead Trainer at the American Negotiation Institute as well as the host of the Negotiate Anything podcast. He is passionate about empowering professionals to find confidence in conflict and navigate difficult conversations like master negotiators. Don’t miss his unique and engaging insight into the world of negotiation. 

Outline of This Episode

• [1:39] Background: Who is Kwame Christian?
• [3:22] Kwame’s new book: Nobody Will Play With Me
• [4:44] Overcome your fear to find confidence in conflict
• [7:42] Strategy and planning yield better results
• [15:11] Everyone is created equally—but differently
• [19:43] Allow yourself the license to fail
• [25:18] The psychological aspect of negotiation
• [30:58] Preparation is the best way to find success

Resources & People Mentioned

• Kwame’s Book: Nobody Will Play With Me
• American Negotiation Institute
• American Negotiation Institute FREE Guides
• Book: Never Split the Difference by Chris Voss and Tahl Raz
• Book: Negotiation Genius by Deepak Malhotra and Max Bazerman
• Book: Getting to Yes by Roger Fisher, William Ury, & Bruce Patton
• Negotiations Ninja Episode with Gary Noesner
• Negotiations Ninja Episode with Chris Voss

Connect with Kwame Christian

• Kwame on LinkedIn
• Kwame on Twitter
• Negotiate Anything Podcast

Connect With Mark

• Follow Negotiations Ninja on Twitter: @NegotiationPod
• Connect with Mark on LinkedIn
• Follow Negotiations Ninja on LinkedIn
• Connect on Instagram: @NegotiationPod

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