Connected & Ready

What happens when in-person experiences are out of reach? Organizations must look for ways to expand access to communities who would otherwise be left behind. In this episode of Connected & Ready, host Gemma Milne talks with Jane Alexander, Chief Digital Information Officer at the Cleveland Museum of Art (CMA), about how CMA used innovative technologies to improve accessibility to its collections and create new ways to engage visitors, as well as how these initiatives have helped transform the entire organization, and influenced how others in the art world and beyond think about these issues.

Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today:

https://aka.ms/AA8vns5

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Girls Who Code is on a mission to close the gender gap in the technology workforce and to change the image of what a programmer looks like and does. In this episode of Connected & Ready, host Gemma Milne talks with Tarika Barrett, Ph.D., CEO of Girls Who Code, about the origin story of the technology gender gap, the societal and business benefits of bringing more women into technology and leadership roles, and some ways that businesses can examine their own cultures and hiring practices to become more equitable and inclusive.

Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today:

https://aka.ms/AA8vns5

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Product authenticity and the ability to track clothes throughout their lifecycle are becoming increasingly important to manufacturers and consumers alike. Developing connected clothing presents opportunities to deepen customer relationships and drive sustainability. In this episode of Connected & Ready, host Gemma Milne talks with Annie Gullingsrud, Chief Strategy Officer at EON, a technology company focused on the fashion and clothing industry, about her company’s vision for the “circular economy,” the various technologies that are enabling that vision, and what the implications might be for other industries.

Microsoft Dynamics 365 Supply Chain Management helps businesses build agile, connected, and resilient supply chains to effectively meet changing customer demand and ensure business continuity. Using predictive insights powered by AI and IoT, Dynamics 365 helps streamline operations to maximize efficiency, product quality, and profitability. Request a live demo today:

https://aka.ms/AA8l720

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Companies often build a customer experience without critical input from the customers they serve. The concept of voice of the customer (VOC) bridges the gap. In this episode of Connected & Ready, host Gemma Milne talks with Liz Miller, VP and Principal Analyst at Constellation Research, about why companies should look at VOC beyond marketing, the importance of getting a complete picture of customer feedback, the difference between high-fidelity and low-fidelity signals, and the risks companies run if they ignore their customers.

Dynamics 365 Customer Voice is an easy to use, scalable feedback management solution empowering organizations to collect, analyze, and track customer feedback. Easily personalize customer engagement with real-time surveys and analyze unified views of the customer so you can accelerate time to response and close the loops in the moments that matter. Learn more about Customer Voice and how to add it to your existing Dynamics 365 solutions:

http://aka.ms/CandRCustomerVoice

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

As the concept of digital transformation matures, more companies are beginning to understand the role that various types of automation can play. In this episode of Connected & Ready, host Gemma Milne talks with Stephen Miller, Vice President for Analytics and Automation at Xerox, about his company’s Project Own It and how Xerox has embraced automation for itself as a company, and how it uses that experience to help its customers achieve similar benefits.

Microsoft Power Automate is helping organizations automate time-consuming, manual tasks and processes to get time back for what matters most. By bringing together robotic process automation, digital process automation, and AI together on a single platform, Power Automate serves the entire spectrum of an organization’s automation needs. Watch a video to learn more by following the link in the episode description:

https://aka.ms/AA8l72o

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

The relationship between data, technology, and humanity has already been through enormous change, transforming companies, individuals, and even entire economies. However, as our ability to gather more and more data from physical infrastructure improves, many leaders haven’t realized how that might affect their organizations. In this episode of Connected & Ready, host Gemma Milne talks with Peter Torellas, Vice President and Partner for Digital Cities and Infrastructure at Siemens Advanta, about the current state of the relationship between data and infrastructure, its ability to affect policy, privacy implications, what to do when your data becomes its own asset class, and the potential for connected infrastructure to improve quality of life.

Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today:

https://aka.ms/AA8vns5

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

When cloud computing, robotics, computer vision, AI, and machine learning all converge, an industry transformation is not far behind. This is certainly true in manufacturing, where advances in technology are reshaping not only how things are made, but the economics behind where they are made. In this episode of Connected & Ready, host Gemma Milne talks with Amar Hanspal, co-founder and CEO of Bright Machines, about the origins of his software-first approach to manufacturing, the roles and responsibilities of reskilling your workforce, how your approach to manufacturing can be a competitive advantage, and the future of intelligent automation.

Microsoft Dynamics 365 Supply Chain Management helps businesses build agile, connected, and resilient supply chains to effectively meet changing customer demand and ensure business continuity during times of disruption. Using predictive insights powered by AI and IoT, Dynamics 365 helps streamline operations to maximize efficiency, product quality, and profitability. Request a live demo today:

https://aka.ms/AA8l720

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

The ups and downs of the pandemic’s impact on business has opened a door for increased activity and more complex deals in mergers and acquisitions. In this episode of Connected & Ready, host Gemma Milne joins Mike McIsaac, an expert in corporate finance from Baker Tilly Canada, to talk about both the long and short-term trends that got us to this point, organizational culture considerations when assessing M&A candidates, the importance of leadership in successful deals, and what business owners should be thinking about now if they think a merger or acquisition is in their company’s future.

Microsoft Dynamics 365 Finance helps organizations monitor the performance of global financial operations in real time, predict future outcomes, and make data-driven decisions to drive growth. It empowers users to do business anywhere anytime with an intuitive user-interface personalized for their role and preferences. Request a live demo today: https://aka.ms/AA8l72b

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

More than five billion people lack access to relatively simple surgical procedures that could dramatically improve their quality of life, and even save their lives. In this episode of Connected & Ready, host Gemma Milne joins Dr. Michael Marin, Chairman of the Department of Surgery and Surgeon-in-Chief for the Mount Sinai Health System, about developing a remote surgery program to help address this enormous gap in access to health care. Just one year old, this groundbreaking pilot program uses a shared surgery model and mixed reality technologies like Microsoft Dynamics 365 Remote Assist and HoloLens so that surgeons at Mount Sinai can guide their counterparts at Kyabirwa Surgical Center in Uganda through new procedures and train them in new skills, in real time, thus expanding the capabilities of local medical care.

Microsoft Dynamics 365 Remote Assist leverages mixed reality to enable remote teams to work with experts and solve problems in real time. Request a live demo today:

https://aka.ms/AA8kzgj

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

A massive cultural shift is finally beginning to emerge in companies both large and small. Employee expectations and business needs are aligning in the space of diversity and inclusion. In this episode of Connected & Ready, host Gemma Milne joins Ruchika Tulshyan, founder and CEO of the advisory firm, Candour, to talk about her experience guiding companies toward more inclusive and equitable work environments. Topics include the importance of equitable access to technology, the connection between inclusion and leadership, techniques for eliminating “action bias,” and how the momentum behind these issues will shape the future world of work.

Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today:

https://aka.ms/AA8vns5

Thank you for listening to Connected & Ready!

Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.