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Traveler experience is top of mind for most all travel programs, but what is BCD doing to enhance your traveler's journey? On this episode, Chad and Miriam reconnect with Hannah Kahn, Sr. Director, Product Planning, and the trio discuss what travelers want these days, who the modern business traveler is, and Hannah leaks an exciting announcement about TripSource, our traveler engagement platform. 

Have a comment or suggestion? Head to www.BCDTravel.com/podcast to connect with us today! 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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We're back, baby! 

Season 2 of Connections with BCD Travel finds hosts Chad Lemon and Miriam Mosovici reconnecting after a few months off. The two introduce a new segment to the podcast, give a sneak peak into some topics that will be covered this season, and bring on some colleagues to talk about investments, strength and industry events. 

Connections with BCD Travel is a podcast designed for travel managers to move their program forward, but anyone in the industry can benefit from hearing the insights and advice discussed on each episode. Have a comment or suggestion? Connect with us by going to www.bcdtravel.com/podcast.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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As we close out 2023, our final season 1 episode has Chad and Miriam connecting with Stephan Baars, President & CEO, and Mike Janssen, COO and CCO. The group discusses everything from Stephan and Mike's BCD origin stories to what they've heard in 2023 to what excites them about 2024. The episode includes their personal messages to both travel programs and BCD colleagues. Stay plugged into BCD social media channels for the announcement of our season 2 launch date.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome Jorge Cruz, Executive Vice President. Jorge discusses everything from what his team is hearing from travel managers, BCD's global footprint and investments, current client needs and gives his outlook for travel trends in 2024. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Join Chad as he speaks with Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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You might not have A-list celebrities and journalists heading to war-torn areas in your travel program, but we can all learn from the unique needs of this vertical. On this episode, Chad and Miriam connect with Carolyn Roome, Vice President, BCD Media & Entertainment. The trio discuss everything from traveling with support animals, quickly altering travel plans for large groups, changing needs during civil unrest, and how the team at BCD Media & Entertainment is empowered to help their travelers no matter what situation arises. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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"Experience shows that our differences fuel innovation for our company, clients and communities." That's a quote straight out of BCD's diversity, equity and inclusion playbook. But how does DE&I influence travel technology? Digital accessibility is vital in business travel and on this episode, Chad and Miriam connect with Yvette Bryant, SVP DE&I, Hannah Kahn, Sr. Director, Product Marketing, and Yanell Guillen, Advito Consultant, about how BCD's approach to DE&I is influencing more than just digital accessibility, its weaving it's way into our everyday lives. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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It’s no secret that BCD leads in life sciences travel programs, but there are lessons to be learned from this unique vertical that apply to all travel programs. On this episode, Chad and Miriam connect with Teri Miller, Executive Vice President, and Ashley Williams, Global Vice Present, and they illustrate how listening is vital and working together is paramount. The group also discusses how using the combined power of BCD's technology makes the journey seamless for travelers with specific needs. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Everyone is talking about artificial intelligence (AI) these days, but what does it mean to the world of business travel? In this episode, Chad and Miriam connect with Yannis Karmis, Sr. Vice President, Product Planning & Development, to talk all things AI. Yannis illustrates how using AI is nothing new in business travel, how we're using AI on both the front and back ends, and what's on BCD's AI roadmap. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome back Rossana Martin, Senior Vice President of Global Sales, as she discusses everything from regional recovery, BCD's global footprint and investments, current client needs and offers her advice on how travel programs can determine the state of their own program. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/