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We all keep hearing about "the digital transformation of managed travel" but what does that really mean? After all, every TMC has a variety of digital products and solutions, right?. On this episode, Chad and Miriam connect with Heather Wright, Vice President, Global Product Marketing, to discuss three of BCD's best (and sometimes underutilized) options. Heather details how simply using basic solution features isn't enough, what new releases have been launched that you might not be familiar with, and even how some key solutions can save your travel program money. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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The concept of reporting up isn't new. On this episode, Amy Dalton, Senior Vice President, connects with Chad and Miriam on the best ways to formulate a communication plan and offers tips on how to tie relevant KPIs and metrics to those communications.  Plot twist: Your C-suite isn't the only one interested in what you (as the travel manager) are reporting. So, how can you easily and efficiently modify your reporting for various stakeholders? Amy has the answer!

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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On May 11th, we announced that John Snyder, BCD Travel’s President & CEO, would be retiring after 30+ years with the company,  and former BCD CFO, Stephan Baars, will assume the position on July 1. But, how do you say goodbye after three decades? Chad and Miriam connect with John as he looks back at BCD’s path from regional agency to global powerhouse, calls out the importance of trust, transparency and teamwork in building a robust company culture – and shares a sweaty travel nightmare.

This special, extended length Connections episodes highlights the legacy of leadership that is John Snyder. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Payment & expense was recently named as one of the top friction points for travelers, based on a BCD Travel research report. Alissa Merlino, Director, Global Solutions Engineering, connects with Chad and Miriam to discuss Digital Invoice Management. What is it, how can it help, and what's the implementation period? Alissa answers these questions and reveals some shocking (yet exciting) statistics about accurately speeding up this cumbersome process. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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In this Connections HOT TAKE, Chad connects with Erin Singleton, Sr. Director, Marketing, about Advito's Sustainable Collaboration Practice. Erin discusses what the collaboration is all about, some of the services that Advito can customize for travel programs, and the industry-leading calculations Advito uses to help travel programs meet their goals. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Sustainability is on the tip of everyone's tongue these days - but what does it really mean to BCD, to travel programs, and to travelers? Chad and Miriam connect with Olivia Ruggles-Brise, BCD's new VP of Sustainability, to cut through the greenwashing and get straightforward answers. Listen and learn as Olivia guides us through BCD's sustainability vision and offers travel managers tips on how to build a sustainable travel program. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Each quarter, we'll be talking to a BCD senior leader about the state of the travel industry, discuss what we're hearing and how BCD is meeting our clients' needs. This quarter, Rossana Martin, Senior Vice President of Global Sales joins us. She has her finger on the pulse of the industry and gives great advice on what travel managers should be asking their TMC. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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How can you ensure booking compliance, savings and the best hotel rates? Stop being afraid and rethink your hotel content strategy - that's how! In this episode, April Bridgeman, SVP, Hotel Solutions, Advito, & Sustainability, shares success stories and offers advice on the best ways to optimize your hotel content. Let your TMC work for you!

Chad and Miriam connect the concepts to save your company money! 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Join Chad as he asks Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Duty of care is the most important area of concern for business travelers - that's no secret. But what can travel managers do to up their DoC game? Lise Lévesque, Senior Crisis Program Manager for BCD Travel joins this episode to discuss duty of care's history, travel risk management as a whole, and offers advice to promote a healthy strategy. 

Chad and Miriam dig deep into this episode to connect travel risk management. 

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/