Is AI making online shopping even more difficult for you? The team goes on an online shopping spree, Holly unboxes the items and gets a bit of a shock when the products aren’t exactly what were expected. Bellingcat journalist Kolina Koltai explains how to identify and avoid products where AI has been used to enhance or create the images.

Holly speaks to Daisy, who was told boarding a flight that she would have pay an extra luggage fee for her breast milk and breast pump. Daisy knew that she should be allowed to travel with these, but said she was humiliated having to wear extra items of clothing to make space in her backpack for her pump. We ask the airline to clarify their policy and explain why Daisy was treated as she was.

If you have a story or experience you want to share email [email protected]

Can a social media DM constitute a contract? What does the law say when small businesses collab with influencers for social media marketing?

If you have a story or experience you want to share email [email protected]

After a controversial gig in Belfast, Holly and producer Daniel are joined by music industry expert, Chris Cooke, to find out at what point, if ever, audiences are entitled to a refund.

If you have a story or experience you want to share email [email protected]

Holly and the team speak to a colleague who leads them into the world of pet microchip databases, where they find not all databases are equal. She had been contacted by an unauthorised database which she says she has never interacted with, but it somehow had all of her information. Phil McKinnon of the Association of Microchip Database Operators explains that this is something the industry is actively tackling and advises on how to make sure your pet is registered with an authorised database.

If you have a story or experience you want to share email [email protected]

Listener Emma shares her experience of fraudsters spending thousands of pounds after they hijacked her identity and her efforts to clear her name. She’d been targeted by a sim-swapping fraud, cases of which Action Fraud says have doubled in each of the last two years.

If you have a story or experience you want to share email [email protected]

The team gets an update from a customer sold a dodgy second-hand car who has been trying to get his money back, and asks politicians where they stand on the issue of a mandatory regulator for second-hand car sales.

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]