Consumer Fight Back

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Jayne and her son Alex got in touch with the team when they bought a car that didn’t survive the journey home. They’d done their best to get their money back, even gone to the small claims court, but the seller refused. Listening to their story, producer Daniel was reminded of a story he’d covered several years ago. It all sounded too familiar.

After a quick search, Daniel found the old story and began unravelling a web of faulty gear boxes, inaccurate mileages and broken promises that takes the team to a farm yard in County Tyrone to see a man about a car.

After trying to track down the salesman, Holly asks Damien Doherty from Trading Standards whether mandatory regulation is needed for the second-hand car sales industry to protect buyers from rogue traders.

If you have a story or experience you want to share email [email protected]

Listener Brendan got in touch after finding out the car he’d bought had been modified – voiding his warranty and insurance. Holly & the team find out what remapping involves and try to help Brendan get his money back.

Are you getting value for money from your music streaming platform? Holly and producers Daniel & Daniela discuss their streaming habits and how to work out if you could be saving yourself money.

If you have a story or experience you want to share email [email protected]

Janine Maher from the Money and Pension Service urges everyone to check if they can make voluntary National Insurance contributions to plug gaps before the April deadline.

Choosing a new car is always a big decision. There are more options than ever and ways of finding the right car for your needs and budget. Motoring journalist Neil Briscoe explains why now might be the time to catch a bargain on a second hand electric vehicle.

Also, the team has an update on the holiday scam story from last time.

If you have a story or experience you want to share email [email protected]

Holly Hamilton investigates a holiday scam & the online security questions it raised.

If you have a story or experience you want to share email [email protected]

Small business owner Clem explains how social media scammers are targeting traders, as well as customers, and reveals some of the scams she’s dodged recently.

If you have a story or experience you want to share email [email protected]