Content Components

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

• Patrick Bosek
• Casey Jordan
• Jarod Sickler
• Ren Taylor

• Agile failure rates
• AI anti-trust investigation
• Eco & social impact of home deliveries
• 5 year old boy with an Iron Man arm!

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

• Patrick Bosek
• Casey Jordan
• Jarod Sickler
• Ren Taylor

• New York Times post about ChatGPT's latest release
• Dazed article about using AI to translate for whales
• Tom Johnson on how AI is accelerating him
• Erin Grace's take on whether or not devs should write docs

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

• Content leadership from creation through to management and orchestration
• Platform strategy and operations for CMS, CRM, TMS.
• Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

• Patrick Bosek
• Jarod Sickler
• Ren Taylor
• and now Casey Jordan

• New York Time's article about AI

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

• Content leadership from creation through to management and orchestration
• Platform strategy and operations for CMS, CRM, TMS.
• Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Rahel:

Rahel is a results-driven consultant with deep experience in digital transformation and a strong track record of delivering content ecosystems in the context of digital strategy projects, often in environments with complex content delivery requirements. Developing expertise in conversation design. She is the professional who delivers the hard truths and sometimes difficult prescriptions that help organisations leverage their content as a business asset.

Rahel on LinkedIn