Contract Heroes

Contract Heroes

By Pepe Toriello & Marc DoucetteBusinessManagement
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Contract Heroes episodes

  • Understanding CLM: Insights from the Pharma Industry with Angelina Bellanton
    WHAT WE DISCUSS:

    • [00:29] - Angelina's background and contract work

    • [01:47] - Day-to-day work of a pharma contract team

    • [03:05] - How implementing a CLM system improved communication between legal and finance

    • [04:27] - Impact of tools like Agiloft on daily tasks

    • [06:13] - Importance of a well-designed contract intake form.

    • [08:15] - Issues that can be resolved using automation tools such as Agiloft.

    • [10:42] - Compatibility of CLM with other departments

    • [13:31] - Engaging stakeholders with KPIs and dashboards

    • [15:16] - Continuous training for effective CLM use

    • [17:28] - Managing Agiloft implementation and customization

    • [20:31] - Tips for evaluating CLM vendors

    • [22:55] - Choosing the right implementation partner

      • NOTABLE QUOTES:

      • [10:58] “You have to think about the organization as a whole and being in a system that you can actually grow into, and that's going to continue to fulfill the business needs.” - Angelina

      • [16:38] “The things that you don't know at the beginning of an implementation aren't going to be the same things that you don't understand at the end.” - Marc 

        • USEFUL RESOURCES & LINKS:

        • Angelina Bellaton on LinkedIn

        • The Contract Heroes Podcast

          • on Apple Podcasts

          • on Spotify

          • The Contract Heroes Website

          • Marc Doucette on LinkedIn

          • Pepe Toriello on LinkedIn

            • 25 min
          • Legal Operations: The Key To Unlocking Business Success With Mike Haven
            WHAT WE DISCUSS:

            • [00:41] - Mike’s background and how he got into legal operations

            • [02:22] - How legal operations help other departments in making their legal operations more efficient

            • [06:39] - Strategies for legal ops to drive user adoption of a new CLM system in other departments

            • [08:22] - Implementing a CLM tool in large  organizations: Strategies for gaining buy-in and securing budget

            • [10:53] - The type of data legal team can surface to other departments to help guide business decisions 

            • [12:44] - AI functionality in CLM tools

            • [13:51] - The future of chatbots and conversational AI: Predictions for availability and adoption

            • [16:50] - Building a legal operations team: Justifying the investment with data and reports that appeal to the CFO

            • [17:54] - Demonstrating the business value of legal operations

            • [20:34] - The trend of outsourcing legal operations 

            • [22:09] - Building a Legal Ops role

              • NOTABLE QUOTES:

              • [02:25] - “One of the coolest things about legal operations is its breadth of scope, not only relative to what we do in the various functional areas we cover but also in terms of who we work with.” - Mike Haven

              • [04:18] - “Historically, legal departments have erred on the side of caution, probably spending more time on contract processes and review than is really needed. And with modern technology, that's becoming more and more true.” - Mike Haven

              • [05:00] - “I've heard recently about a couple of misguided companies reducing or eliminating legal staff due to hard economic times, which in my view is crazy. I feel they should be doing the exact opposite.” - Mike Haven

              • [05:25] “Innovation is no longer something that will be required at some point in the future. It's no longer optional. We have to get more out of the resources allocated to us by the company to keep the business running and to absorb incremental business demand and deliver results that directly impact the bottom line in a positive way.” - Mike Haven

              • [10:54] - “Contracts are touch points between legal and the business and through sound use of process and technology, legal can leverage the treasure trove of data in contracts to provide data insights to the business.” - Mike Haven

                • 25 min
              • Frictionless Contracting - Otto Hanson

                In this episode of Contract Heroes we are joined by the CEO of TermScout Otto Hanson. During our discussion we talk about the future of contract management, what TermScout is, and how it can help organizations regardless of how they are currently managing their contracts.

                14 min
              • Gaining Stakeholder Support In Your CLM Journey

                During this episode of Contract Heroes we sat down with Dawn Richards. Dawn has an impressive history of leading contracting teams at orgs like Accenture and KPMG and is currently a Sr Contract Manager at VMWare. During our conversation we discussed: How a CLM tool and contract management team can help on a deal-by-deal basis and how to get other departments and stake holders involved in the CLM buying process.

                15 min
              • The Impact of ChatGPT on CLM - Zach Abramowitz

                On this episode of Contract Heroes we met with Zach Abramowitz, the founder at Killer Whale Strategies, a legal industry consultancy firm. He is a thought leader in legal innovation, regularly speaking at conferences, and has a newsletter covering all things legal-tech. During this episode, we explore the impact that ChatGPT will have on the CLM space and legal teams, the potential benefits and challenges of incorporating AI into organizations, and how it can revolutionize the way in-house teams work.

                38 min
              • Defining Contract Principles - Jerry Silber

                On this episode of Contract Heroes Jerry Silber the Vice President & Deputy General Counsel at Verizon Business Group joins us to discuss 6 contracting principles to help your team simplify over-complicated agreements, understand what data is important to monitor post-signature and so much more!

                33 min
              • LIVE: Procurement Change & Claims Management - Jerry Pessah

                In this episode of Contract Heroes, we met with Jerry Pessah the Director II, Contract Manager at Flour Corporation. During his career, he has managed over 7 billion in procurement contracts and helped his clients save over $700 million in claims and negotiations. During our conversation, we discussed what claims management is, why post-execution contracting tasks are so important, and how a real-time procurement process can help businesses avoid potential claims by identifying issues early on in the process.

                25 min
              • LIVE: Increasing Legal & Procurements Value Through Technology - Steve Brown

                On this episode of Contract Heroes recorded live at the WorldCC Conference in Phoenix last year, we sat down with Steve Brown the Senior Manager of Legal Managed Services & Contract Lifecycle Management at EY Law. During our conversation, we discussed how technology can help both legal and procurement teams focus on high-value work, how to continue to maintain your CLM tool beyond go-live, and how to make sure all of your stakeholder's needs are met when evaluating vendors.

                19 min
              • LIVE: Preventing Contract Revenue Leakage - Leandro Doca

                On this episode of Contract Heroes, we sat down with Leandro Doca, the VP and head of CCM for Americas at Capgemini. Drawing on his years of expertise, Leandro shared many tips around aligning third-party and client contracts in order to prevent revenue leakage, tips on evaluating tools to help you your team advance in their contract management journey, and so much more.

                21 min
              • Automating Outcome-Based Contracts - Anna Fink-Carratt & Phil Dungey

                In our most recent episode of Contract Heroes Phil Dungey of Deloitte Legal and Anna Fink-Carratt of SirionLabs helped us break down the key points of codifying your contracts, especially in organizations with complex compliance standards. During our conversation we discussed: What outcome-based contracting is, what industries are using these types of contracts, steps an organization can take to evaluate their contract processes, and so much more!

                29 min

              About Contract Heroes

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              The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding…