Pick a big moment in the convenience store industry's history and John Roscoe was there. He popularized many of the huge advances we see today in our industry and shares what he thinks is the path forward.

Hosted by:

Jeff Lenard

About our Guest:

John Roscoe, Convenience Industry Icon

John Roscoe was named one of the 50 most influential people in the convenience store industry by Convenience Store News for good reason: He was in the room during many of the industry's critical junctures, and led conversations that greatly affected the ultimate direction of the industry.

The Big Game is the most watched event of the year and is a great forum for brands to showcase their latest offers. It's also a great forum to elevate important societal issues, like the fight against human trafficking.

Hosted by:

Jeff Lenard

About our Guest:

Cheryl Csiky, Executive Director, IN OUR BACKYARD

Cheryl is the executive director of IN OUR BACKYARD, a national anti-trafficking nonprofit that links arms across America in the fight against human trafficking. She has been a leader in the fight against human trafficking since 2011, working from recovery to restoration and possesses expertise in many aspects of human trafficking.

The modern nicotine user is much different than a few years ago. With more options available, hear how consumer behaviors and expectations have changed.

Hosted by:

Jeff Lenard

About our Guest:

Melissa Vonder Haar, Writer/Consultant, MelissaV Inc.

Melissa has written about the convenience retailing industry for nearly two decades and has written numerous feature articles for NACS Magazine. In addition to her work at MelissaV Inc., she also is marketing director for iSee Store Innovations LLC.

The early forecasts of the convenience retailing industry's 2023 performance are positive. Which trends stood out and what do preliminary numbers tell us about where the industry is heading in 2024?

Hosted by:

Jeff Lenard and Chrissy Blasinsky

About our Guest:

Chris Rapanick, Managing Director, NACS Research

Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance, and drives strategic development of NACS long-term research capabilities and offerings for the convenience industry.

Electric vehicles may be the future, but that doesn't mean they don't have challenges today. Hear how Plaid Pantry is redefining EV charging at convenience stores.

Hosted by:

Jeff Lenard

About our Guest:

Jonathan Polonsky, CEO, Plaid Pantry

As the CEO of Plaid Pantry, a chain of convenience stores in the Pacific Northwest, Jonathan leads a team of over 700 employees across 106 locations, serving more than 50,000 customers daily.

Over the past year, we visited more than 100 convenience stores. We'll share what we saw at c-stores and what it might mean to your business in 2024.

Hosted by:

Jeff Lenard and Chrissy Blasinsky

Our top-downloaded episode of 2023: Store managers have a significant impact on hiring and retaining great people. Hear how one retailer is coaching her team so they can be at their best.

Hosted by:

Jeff Lenard and Chrissy Blasinsky

About our Guest:

Annie Gauthier, CFO & Co-CEO, St. Romain Oil Company (dba Y-Not Stop)

Annie is CFO/Co-CEO of St. Romain Oil Company (dba Y-Not Stop), based in Mansura, Louisiana. A third-generation co-owner, she works with her two brothers and 300-plus team members to refuel and refresh the Louisiana communities where they operate.

What's fact or fiction related to how quickly electric vehicles will grow sales? How today's market evolves is dependent upon economics and politics, and both are highly unpredictable.

Hosted by:

Jeff Lenard

About our Guest:

John Eichberger, Executive Director, Transportation Energy Institute

John has more than 20 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institute (formerly known as the Fuels Institute). Prior to that, he served for 15 years as vice president of government relations at NACS, with a focus on fuels- and energy-related issues.

Wages and benefits are the largest expense to your business, but can also have the greatest ROI. Competitive hiring practices can help you get and keep great people who advance your business from the front line. Find out if your offer is competitive and learn about the data and resources NACS has to help.

Hosted by:

Jeff Lenard and Chrissy Blasinsky

About our Guest:

Jayme Gough, Market Research Manager, NACS

Jayme has been at NACS since 2017 and loves "geeking out" on industry data collected and analyzed by NACS. In her current role, she oversees the NACS suite of HR-focused research projects, most notably the annual NACS Compensation Survey.

Convenience stores are in the relationships business. Over the past two decades, Michael Davis has played a central role in connecting retailers. Listen as he shares ideas on how to connect with industry peers.

Hosted by:

Jeff Lenard and Chrissy Blasinsky

About our Guest:

Michael Davis, NACS Vice President of Member Services

Michael has spent the past 18 years at NACS and even longer in the industry, always taking that extra step to connect retailers to solutions and each other. His background includes owning and operating a small c-store and coffee bar, website design, online publishing and trendspotting.