Conversations About Conversations

In this Conversation Lab, we discussed the formula for handling people who are upset. We discussed the distinction 'upset' and then we role played handling upset people with a game I created called, "That's right."

If you're committed to improving your skills in conversation leadership and management, I recommend listening to it.

LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio.

WATCH the Conversations About Conversations YouTube Channel: https://www.youtube.com/@conversationleaders

Conversations About Conversations – Episode 308

#ConversationsAboutConversations

In this Conversation Lab, we discussed how to address the five generic objections: drawbacks, indifference, misunderstandings, excuses and skepticism. We distinguished how they are handled similarly and what needs to happen differently in order to overcome them. As is customary in Conversation Labs, we experimented with the techniques in a role play. We role played a small business owner talking to an attorney about retaining him for his services.

LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio.

WATCH the Conversations About Conversations Channel on YouTube: https://www.youtube.com/@conversationleaders

Conversations About Conversations – Episode 307

#ConversationsAboutConversations

In this Conversation Lab, we discussed some of what goes into formulating a rapport plan for a difficult or relatively new relationship.

LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio.

WATCH the podcast on YouTube: https://www.youtube.com/@conversationleaders

Conversations About Conversations – Episode 306

#ConversationsAboutConversations

In my 30-year career, I've had about 30,000 professional conversations with clients, prospects and colleagues. I've considered many of those conversations as a "laboratory" where I've been able to experiment with different strategies and approaches. Essentially, my focus has been on researching a unified theory on conversations. I endeavored to find the formula for effective conversations.

In addition to getting advice from two influential mentors in my life, my research was greatly advanced by mentoring, coaching and training others. As I dispensed advice to mentees and people I was coaching, it crystallized what I believed. It helped me to observe, question, hypothesize, experiment, analyze and then come to conclusions that would make a true difference in managing relationships one conversation at a time. My mentees thought it was so valuable that they frequently suggested I write a book and teach classes and seminars. I realized that to be extraordinary at conversations you have to practice it both as an art and a science.

This 36-minute video summarizes the ten major lessons I took away from 10,000 conversations.

WATCH the class on Conversations About Conversations' YouTube Channel: https://youtu.be/uUJuS-oW-Ho

LISTEN to the class on Spotify, Apple, Amazon, Google, or iHeartRadio.

#ConversationsAboutConversations

This episode is for you if you want to learn an approach to have better and more effective conversations—both professionally and personally.

In addition to a conversation with the first student of Conversations Academy, you'll hear my lecture on the ten lessons I learned from the first 10,000 conversations I studied in my Conversation Lab.

WATCH the episode on YouTube: The First Class at Conversations Academy

LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio.

Conversations About Conversations – Episode 305

#ConversationsAboutConversations #ConversationsAcademy

This episode is for salespeople. If you want to learn how to close more business, more predictably and more effectively, this conversation is for you.

60%-80% of all opportunities result in a no-decision outcome. Our guest, Michael Farber, has a proven solution to increase your close rate.

Farber is the founder of The ROI Shop, a company that helps salespeople articulate their value in dollars and cents. He spent more than 16 Years in Enterprise Software and Technology Sales before founding The ROI Shop. His approach is pragmatic and impactful and his videos to promote his business are creative and funny.

WATCH the episode on YouTube: https://youtu.be/mVPEL1etMww

LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio.

Conversations About Conversations – Episode 304

#ConversationsAboutConversations

If happiness is important to you, this episode is for you.

Our guest was Happiness Coach, Robert Mack. Robert is one of the most exciting, engaging, and extraordinary coaches and speakers in the world today. He is a positive psychology expert with a Master's Degree from the University of Pennsylvania in Applied Positive Psychology.

He's the author of Happiness from the Inside Out: The Art and Science of Fulfillment and Love from the Inside Out: Lessons and Inspiration for Loving Yourself, Your Life, and Each Other.

WATCH the full episode on YouTube: https://youtu.be/pou6BUPMk6c

LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio.

Conversations About Conversations – Episode 303

#ConversationsAboutConversations

Rob was also on Episode 291: Happiness Leads to Success

WATCH on YouTube: https://youtu.be/iuYpWO1zI2k

LISTEN to the podcast on Spotify, Apple, Amazon, Google, iHeartRadio or the podcast's page:

https://conversationsaboutconversations.libsyn.com/happiness-leads-to-success-with-robert-mack

Our guest on this episode was Rebecca Rolland. Rebecca is the author of The Art of Talking with Children: The Simple Keys to Nurturing Kindness, Creativity, and Confidence in Kids.

She calls the construct she developed the ABCs of Rich Talk. A stands for adaptive, B stands for back-and-forth and C stands for child driven but could also stand for centric.

Rebecca is on the faculty of the Harvard Graduate School of Education and Harvard Medical School. She is a lecturer, speech pathologist and consultant who is passionate about language and communication. She arms adults with practical tools to help them have productive and meaningful conversations with children of all ages—whether it's engaging a stubborn toddler or getting the most reticent teenager to open up.

WATCH the episode on YouTube: https://youtu.be/4Jyq9JXqywA

LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio.

VISIT RebeccaRolland.com for more information

WATCH the first episode with Rebecca called: The Art of Talking with Children

Conversations About Conversations is a show that helps people be more effective in their conversations, their business relationships, and in the projects and endeavors that they lead in order to make the business world a better place one conversation at a time.

Conversations About Conversations – Episode 302 #ConversationsAboutConversations

Our guest on this episode was Karen Grill. Karen is a Certified Master Persuader and Strategist. She's a business coach and speaker. She's trained in the science of persuasion and sales psychology. One of her areas of expertise is funnels. Her formula is funnel strategy + persuasive copy = profitable business.

WATCH the episode on YouTube: https://youtu.be/eJ374q1wIe4

LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio

VISIT karengrill.com or conversations.biz

Conversations About Conversations is a show that helps people be more effective in their conversations, their business relationships, and in the projects and endeavors that they lead. The goal is to make the business world a better place one conversation at a time.

Conversations About Conversations – Episode 301

#ConversationsAboutConversations #podcast

The Two Biggest Game Changers for me in the Past Two Years are:

1. The Question of the Day: Questions steer our thoughts. Ask an empowering question every day.

2. Listening to Positive Life Scripts: Three quarters of your automatic thoughts are negative. Change your self-talk. Change your experience of being alive.

WATCH the episode on YouTube: https://youtu.be/zVc-wPBwN14

LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio

Conversations About Conversations is a show that helps people be more effective in their conversations, their business relationships, and in the projects and endeavors that they lead. The goal is to make the business world a better place one conversation at a time.

Conversations About Conversations – Episode 300

#ConversationsAboutConversations

YouTube Channel