The book provides advice on how to drive competitors crazy, or, more precisely, how to make your company so attractive to customers that it becomes very hard for your competitors to survive. The book starts with the importance of knowing yourself, your customers, and your competitors. It then explores the concepts of doing the right things, doing things right, pushing the envelope, and driving your boss crazy. The author provides many examples of companies and individuals who have successfully used these tactics and he recommends a number of specific strategies, such as creating a cause for your company, focusing on customer service, finding a niche, and utilizing guerrilla marketing techniques. The author also discusses the value of knowing your competition and how to use their weaknesses to your advantage. Overall, the book provides a practical and insightful guide to success in the competitive marketplace.