Surveys are key to unlocking engagement, but how do you get employees to take them? In this episode, I’m sharing fun, actionable strategies HR leaders can use to boost survey participation, from getting executive buy-in to creative reminders and manager involvement.

Plus, we dive into why survey fatigue isn’t real when done right and how tailoring messages to different audiences can skyrocket your response rates. Ready to make surveys work for you? Let’s get into it!

Key Themes:

•  Get executives on board with survey goals.
•  Address employee scepticism from past survey failures.
•  Tailor survey messaging to your audience.
•  Gamify participation rates to drive competition.
•  Use creative and consistent reminders to boost responses.

Resources Section:

• For more information about the Engagement Academy: https://bit.ly/46ceyDt
• Join the community to learn more about scoring, analysis, and using engagement data to drive decisions that matter: https://bit.ly/46ceyDt
• Follow me on TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• Follow me on Instagram: https://www.instagram.com/corporatechristie/?hl=en
• Connect with me on LinkedIn: https://www.linkedin.com/in/christiehoffman/
• Get Executive Support: Tie surveys to business growth to gain buy-in. (script here: https://bit.ly/4iOqnpl)

Scaling the business isn’t just about hiring more people, no , no. it’s about refining processes to avoid culture chaos. In this episode, Nahed Khairallah and I dive into how documenting, reviewing, and improving processes can drive efficiency and earn you respect in the boardroom. 

From mastering the language of business to using data for smarter decisions, we tackle scaling challenges, remote work pitfalls, and how to command influence as an HR leader.

Key Themes:

• Scaling processes to avoid culture decline
• Using data to influence leadership decisions
• Mastering the language of business for HR
• Challenges of remote work and return-to-office
• Proactive HR strategies to drive growth

Resources

• For more about the Engagement Academy: https://bit.ly/46ceyDt
• Join the community: https://bit.ly/46ceyDt
• My TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• My Instagram: https://www.instagram.com/corporatechristie/?hl=en
• My LinkedIn: https://www.linkedin.com/in/christiehoffman/
• Nahed’s LinkedIn: https://www.linkedin.com/in/khairallahnahed/

In the final episode of the survey series, we dive into the "made-up" but critical, manager survey format 🥳 With 70% of disengagement tied to managers, it's time to stop overlooking their impact. This episode offers a clear, non-intimidating approach to rolling out manager surveys that foster growth, build stronger teams, and create a more engaged workforce!

Learn why this survey is a game-changer and how it fits into a strategic survey cadence that doesn't overwhelm your team but ensures lasting results.

Key themes:

• Turning feedback into growth, not drama
• Building trust through transparency
• Survey cadence: keeping it cool and consistent
• Managers: the secret sauce to engagement
• Making surveys a team-building adventure

Resources:

• Manager Survey Playbook: Google Drive File
• Engagement Academy: https://bit.ly/46ceyDt
• Join the community: https://bit.ly/46ceyDt
• Follow Christie on TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• Instagram: https://www.instagram.com/corporatechristie/?hl=en
• LinkedIn: https://www.linkedin.com/in/christiehoffman/

Pulse surveys are your secret weapon for digging deeper into employee engagement without risking survey fatigue! This episode unpacks how to position these quick, qualitative surveys with employees, sell their value to executives, and turn their insights into meaningful change. 

Whether you're navigating disengagement or improving employee experiences, these tools are key to making a measurable business impact. This is your guide to using pulse surveys for smarter HR strategies!

Key Themes:

• Create actionable pulse surveys with ease. 
• Overcome fears of “too many surveys.” 
• Unlock deep qualitative insights effortlessly. 
• Communicate pulse survey value to executives. 
• Use pulse surveys for real business impact. 

Resources:

• For more information about the Engagement Academy: https://bit.ly/46ceyDt
• Join the community to learn more about scoring, analysis, and using engagement data to drive decisions that matter: https://bit.ly/46ceyDt
• My TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• My Instagram: https://www.instagram.com/corporatechristie/?hl=en
• My LinkedIn (to discuss specific issues in your organization): https://www.linkedin.com/in/christiehoffman/

Engagement surveys: love them or hate them, you still need them! In this episode, I reveal how to tame this pesky beast and turn it into your HR superpower.

We’ll speak about negative feedback, Gallup’s 12 magic questions, and build an employee hierarchy of needs that actually makes sense. Warning: This episode may cause you to enjoy engagement surveys (Side effects include execs finally listening to you and employees actually being happy 🙂)

Key Themes:

•  Gallup’s 12 questions: A proven HR framework (you need these!)
•  Feedback: Insights, not insults
•  Data that speaks the executives language
•  Why managers drive engagement more than HR

Resources:

• Learn more about the Engagement Academy: https://bit.ly/46ceyDt
• Join our community for more resources: https://bit.ly/46ceyDt
• TikTok: HR tips and a little fun: https://www.tiktok.com/@corporatechristie?lang=en
• Instagram: HR wisdom, delivered visually: https://www.instagram.com/corporatechristie/?hl=en
• LinkedIn: Let’s talk HR solutions: https://www.linkedin.com/in/christiehoffman/?
• Employee hierarchy of needs resource: https://docs.google.com/document/d/1RcyiDE4zFzZxRwsEkPWVoxzo2FVP1oB2Xo7jkyCSryw/edit?tab=t.0

In this episode, I break down the magic of eNPS—your ultimate tool for gauging employee sentiment and driving change 🚗 Learn how to calculate scores, decode what they mean, and use them to get execs on board with engagement strategies.

Whether your team is thriving or grumpy, eNPS gives you a clear snapshot of how they really feel. Let’s dive into why it’s a must-have for every HR pro’s toolkit and how to use it to make your workplace a better place to be 🙂

Key Themes:

• eNPS Basics: What it is and how it works
• Score Breakdown: Detractors, Passives, and Promoters
• Turning grumpy feedback into golden opportunities 👎 → 🏆
• Talk data, not drama, with execs.
• Pro Tips: Maximizing eNPS for employee engagement

Resources:

• For more information about the Engagement Academy: https://bit.ly/46ceyDt
• Follow me on TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• Follow me on Instagram: https://www.instagram.com/corporatechristie/?hl=en
• Let’s connect on LinkedIn: https://www.linkedin.com/in/christiehoffman/

Ever feel like HR is speaking a different language? This episode breaks down how HR can connect with employees by ditching the jargon and explaining things clearly. 

We dive into making benefits accessible, sharing examples of confusing acronyms, and the impact of plain communication on engagement. Let’s bridge the gap, build a supportive environment, and make sure no one’s left feeling confused or out of the loop. Because when everyone’s on the same page, everyone wins!

Key topics:

• Communicating without jargon for better engagement
• Making benefits accessible with clear language
• Empathy in explaining HR terms and tools
• Creating an “acronym cheat sheet” for clarity
• Explaining survey purposes for increased participation

Key resources:

• For more information about the Engagement Academy: https://bit.ly/46ceyDt
• My TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• My Instagram: https://www.instagram.com/corporatechristie/?hl=en
• My LinkedIn: https://www.linkedin.com/in/christiehoffman/?

Welcome back to Engagement Academy! Today, we’re tackling one of the scariest yet most impactful career moves: public speaking 🫣. Whether you’re just starting out or climbing to the C-suite, mastering this skill can take your career to another level. 

I’ll share my own experiences—panic attacks and all—and dive into strategies to calm nerves, slow down, and really engage. We’re talking about how to tell a story with your data, capture audience interest, and bring authenticity to every speech!

Key Themes

• Building confidence through storytelling
• Engaging audience needs and interests
• Mastering pacing for impact
• Calming nerves before presentations
• Speaking as an HR leader with purpose

Resources

• Engagement Academy Info: https://bit.ly/46ceyDt
• TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• Instagram: https://www.instagram.com/corporatechristie/?hl=en
• LinkedIn: https://www.linkedin.com/in/christiehoffman/

Let’s clear something up: unproductive employees aren’t lazy – they’re just fed up! When meetings drag on and tasks are hazy, the coffee breaks get longer and productivity takes a backseat. 

In this episode, I unpack the hidden hurdles that drive employees to disengage, the coping habits they use to find control, and the sneaky questions to ask to REALLY understand what’s grinding their gears ⚙️

Key Themes:

• Coffee breaks and the “fake busy” act ☕
• Why endless meetings kill engagement
• How employees really vent at work
• Frustrations disguised as laziness
• Easy ways to boost engagement today!

Resources:

• For more information about the Engagement Academy: https://bit.ly/46ceyDt
• My TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• My Instagram: https://www.instagram.com/corporatechristie/?hl=en
• My LinkedIn: https://www.linkedin.com/in/christiehoffman/?

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In this episode of Engagement Academy, we're diving into... *dun dun dunn* Return-to-office policies 😳 

I'll walk you through why forcing employees back could backfire and how to have those tough convos with execs who just want control. We’ll also talk about reframing the discussion to focus on real productivity drivers—hint: it’s not about the office! Plus, why listening to your employees could save you from a mass revolt. Get ready to level up your HR strategy in a way that's win-win for everyone.

Key Themes:

• Navigating executive priorities around RTO policies
• Reframing the return-to-office debate for success
• Avoiding forced changes that cause disengagement
• Balancing business needs with employee well-being
• Empowering employees to drive their own productivity

Resources:

• For more information: https://bit.ly/46ceyDt
• My TikTok: https://www.tiktok.com/@corporatechristie?lang=en
• My Instagram: https://www.instagram.com/corporatechristie/?hl=en
• My LinkedIn: https://www.linkedin.com/in/christiehoffman/?

Let’s connect and talk about how to handle the specific issues at your organization—I’d love to chat! 💁‍♀️