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In this episode, Jamie Shibley, CEO of The Expressory joins host Jason Mudd to discuss how to strengthen relationships through thoughtful, strategic corporate gifting.

Tune in to learn more!

Meet Our Guest:

Our episode guest is Jamie Shibley, CEO of The Expressory, a strategic engagement agency helping businesses strengthen relationships through thoughtful, relationship-first strategies. She’s a best-selling author and recognized expert in strategic gifting and relationship marketing, with insights featured on “Entertainment Tonight” and Forbes.com.

Five things you’ll learn from this episode:

1. Strategic and themed gift giving for internal and external audiences

2. How to redefine “gifting” beyond presents

3. The three emotional pillars that build strong business relationships

4. Ethical considerations and best practices for corporate gifting programs

5. Why systems and consistency are essential to meaningful engagement

 

Quotables

“To form a relationship with somebody, that person needs to feel three things. They need to feel that you understand them, they need to feel that you validate what's important in their world, and they need to feel that you care.” — Jamie Shibley

“You recognize that it's not only the people that you already know and have some sort of relationship with. It's about nurturing the ones you want for the long term as well.” — Jamie Shibley

“When your vendor partners feel valued and seen, they will work harder for you.” — Jamie Shibley

“Sometimes a gift is your smarts. Sometimes a gift is just something that's simply helpful to someone so you don't have to spend. The budget does not matter.” — Jamie Shibley

“We would be better off not sending a gift or not sending a note card to somebody if it has something that has a negative unintended consequence or ramifications.” — Jason Mudd

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More About Jamie Shibley

Jamie Shibley is the CEO of The Expressory, a strategic engagement agency that believes the key to accelerating business growth and profitability in the post-COVID era lies in your ability to maintain personal connections and build emotional loyalty in your relationships. Jamie is the best-selling author of “Relationship-First Strategic Engagement” and is widely respected as a market leader. Her work has been featured on “Entertainment Tonight” and Forbes.com.

Guest’s contact info and resources:

Jamie Shibley on LinkedIn

The Expressory website

“Relationship-First Strategic Engagement” book

Recorded: June 23, 2025

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