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[Counsel Cast Chambers] What Your IT Provider Should Be Telling You
Are your firm’s tech choices tied to revenue, or just random tools?
In this Counsel Cast Chambers episode, Dave Sobel, an IT services veteran and host of “The Business of Tech”, argues law firms often adopt plugins and tools without strategy, failing to connect technology to revenue and security.
He outlines three AI takeaways: it will impact everyone, it will likely roll out slower than experts predict, and core principles still apply. He explains how to evaluate IT providers by measurable business outcomes using his “good, better, best” model tied to the P&L: managing expenses, improving cost of goods sold through efficiency, and ultimately driving revenue.
He warns cybersecurity threats are organized and automated, with websites as common entry points, and advises focusing on protecting “crown jewels” data via tested backups, universal two-factor authentication (including executives), and consistent patching and maintenance.
Dave concludes that investing in people and human oversight consistently works.
Dave gives listeners actionable tips on:
- 00:00 Strategy Before Tools
- 01:04 Separating Real AI Trends from Hype
- 01:53 Evaluating IT Providers on Business Outcomes
- 03:33 Cybercrime and Website Risks
- 05:07 Why Hackers Target You & What To Do
- 06:12 Protect Data and Invest in People
- 09:34 Invest in People Before Platforms
Connect with Dave here:
- https://www.instagram.com/mspradio/
- https://www.linkedin.com/in/davesobel/
- https://www.facebook.com/mspradionews/
- https://www.youtube.com/mspradio/
- https://businessof.tech/
Connect with me
- Karin on Twitter
- Karin on LinkedIn
- Conroy Creative Counsel on Facebook
- https://conroycreativecounsel.com
View all episodes
By Karin Conroy
5
4242 ratings
Are your firm’s tech choices tied to revenue, or just random tools?
In this Counsel Cast Chambers episode, Dave Sobel, an IT services veteran and host of “The Business of Tech”, argues law firms often adopt plugins and tools without strategy, failing to connect technology to revenue and security.
He outlines three AI takeaways: it will impact everyone, it will likely roll out slower than experts predict, and core principles still apply. He explains how to evaluate IT providers by measurable business outcomes using his “good, better, best” model tied to the P&L: managing expenses, improving cost of goods sold through efficiency, and ultimately driving revenue.
He warns cybersecurity threats are organized and automated, with websites as common entry points, and advises focusing on protecting “crown jewels” data via tested backups, universal two-factor authentication (including executives), and consistent patching and maintenance.
Dave concludes that investing in people and human oversight consistently works.
Dave gives listeners actionable tips on:
- 00:00 Strategy Before Tools
- 01:04 Separating Real AI Trends from Hype
- 01:53 Evaluating IT Providers on Business Outcomes
- 03:33 Cybercrime and Website Risks
- 05:07 Why Hackers Target You & What To Do
- 06:12 Protect Data and Invest in People
- 09:34 Invest in People Before Platforms
Connect with Dave here:
- https://www.instagram.com/mspradio/
- https://www.linkedin.com/in/davesobel/
- https://www.facebook.com/mspradionews/
- https://www.youtube.com/mspradio/
- https://businessof.tech/
Connect with me
- Karin on Twitter
- Karin on LinkedIn
- Conroy Creative Counsel on Facebook
- https://conroycreativecounsel.com
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