Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management.
 

 Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management.
 

 Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="noopener noreferrer">megaphone.fm/adchoices</a>

CRA looking at AI, training to help call centre staff provide accurate answers

A place to talk. To come together. To be heard. Shaye Ganam is taking the conversation province-wide on 880 CHED in Edmonton and QR Calgary - 770 AM, creating a collective town square to rehash the old and imagine the new for every part of this province. Tune in Monday to Friday from 9 a.m. to noon to join the conversation. Follow Shaye Ganam on Twitter to keep up with your host wherever he goes.

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A place to talk. To come together. To be heard. Shaye Ganam is taking the conversation province-wide on 880 CHED in Edmonton and QR Calgary - 770 AM, creating a collective town square to rehash the old and imagine the new for every part of this province. Tune in Monday to Friday from 9 a.m. to noon to join the conversation. Follow Shaye Ganam on Twitter to keep up with your host wherever he goes.

A place to talk. To come together. To be heard. Shaye Ganam is taking the conversation province-wide on 880 CHED in Edmonton and QR Calgary - 770 AM, creating a collective town square to rehash the old and imagine the new for every part of this province. Tune in Monday to Friday from 9 a.m. to noon to join the conversation. Follow&nbsp;Shaye Ganam&nbsp;on Twitter to keep up with your host wherever he goes.

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CRA looking at AI, training to help call centre staff provide accurate answers

CRA looking at AI, training to help call centre staff provide accurate answers

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