We benefit when we give thanks for the good intentions behind others' conduct, even if we don't always appreciate the conduct itself.

When we don’t like the conduct, we may assign a negative motivation to it, when in fact good intentions are the source. We may be able to avoid damaging conflict if we can try to focus on the positive intention. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Phyllis Weiss Haserot champions the power of cross-generational conversation and collaboration. Phyllis focuses on addressing knowledge transfer, succession planning, and attracting and retaining clients and employees of different generations. In our conversation, she provides some tips and ideas, and explains the terms “GENgagment ™” and “collaborageism”. You can learn more about Phyllis and access free offers at https://www.youcantgoogleit.com and http://www.pdcounsel.com. She welcomes feedback at [email protected]  on the challenge she laid out at end of our conversation.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

We can easily think that our preferred way is superior. That’s not necessarily so and we can avoid negative conflict when we keep that in mind. Our own preferred way, the familiar way, the easy way, the default isn’t always better. Keeping that in mind can help us see conflict as good, not necessarily bad.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

When our role is to welcome a person, and not to select, we would do well to remember that. It can be hard to keep our opinions to ourselves about the choices, especially personal ones, that someone else makes. Yet we can avoid unnecessary, and often futile, negative conflict when we do. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

The so-called soft issues are the human ones –those that can keep caring family members awake at night. When advisors to wealthy families focus only on the “hard” issues – investment returns, tax strategies, and other purely financial concerns – they may fall short on client service. Susan discusses a more comprehensive approach to addressing issues that truly matter to these families. Susan mentions a “single family office”. According to Investopedia: “Family offices are private wealth management advisory firms that serve ultra-high-net-worth (UHNW) investors. They are different from traditional wealth management shops in that they offer a total outsourced solution to managing the financial and investment side of an affluent individual or family.”  Susan also refers to a “liquidity event”; here it means the sale of a business, in which the value represented by the business assets now becomes “liquid” and can be invested in other types of assets.

You can reach Susan through her consulting practice website, https://wlallc.com/, or her public speaking website, https://www.susanschoenfeld.com/.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

In October 2018, I started to learn how to produce and host a podcast, and the Crafting Solutions to Conflict launchpad was built. My original idea evolved to one that would allow me to share some of the useful tips I have learned over the years, the insights of interesting guests, and a few observations on topics about conflict. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Every year, The Association for Conflict Resolution (ACR) celebrates Conflict Resolution Day. This year it’s on October 17th. ACR is an international, professional organization enhancing the practice and public understanding of conflict resolution. Members include mediators, arbitrators, educators and other conflict resolution practitioners. ACR’s Vision:  All people know their choices for conflict resolution.  ACR’s Mission: ACR gives voice to the choices for quality conflict resolution.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Through his two businesses, Jamie Forbes brings empathy and trust to the forefront of his work, encouraging communication and healing.  We spoke mostly about his work with Forbes Legacy Advisors, Jamie helps families align values and priorities with how they use their money. https://forbeslegacyadvisors.com/   

Through Hadley Rock Advisors, Jamie helps schools and survivors navigate the challenges that come with sexual misconduct investigations. https://hadleyrock.com/

You can reach Jamie at [email protected] or [email protected]

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

We tend to hesitate to address conflict, but there are important advantages to taking the plunge. If we care about the relationship, we don’t want negative conflict to start, to escalate, or to continue. We really can’t do much to get the other person to make the first move, but we can control our own behavior. And, who knows, maybe you will find you are fascinated by conflict, as I am. If so, we should connect – there aren’t many of us!

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Making a commitment to address a conflict together is an important, and often overlooked, step in a conflict resolution process. A commitment to work together reduces the stress of the conflict, establishes some common ground and a first agreement, provides some momentum when the going gets tough, and demonstrates that you value the relationship.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.