Crafting Solutions to Conflict

William Ury’s idea of going to the balcony helps in a challenging conversation. In his book Getting Past No he sets out the idea of Going to the Balcony. Trying that strategy can help you three ways: 1) you avoid a knee-jerk reaction; 2) you can a wider perspective; 3) you take a pause – of whatever length is best – in engaging in the conflict. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Better recognition of our body’s role in emotions will help us to use them as an asset.

Paula talked with me about how she came to learn about the importance of addressing our body – and not just our mind – when dealing with emotions and stress. You can learn more and reach Paula at [email protected], phone: 646.554.346, or https://www.naturalintelligencesystems.com/.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

The Serenity Prayer provides insights on both personal and interpersonal conflict. 

Many know the poem credited to the American theologian, Reinhold Niebuhr, and that’s how we hear about the inner conflict in trying to follow its hopes. A different challenge lies in the interpersonal conflicts of different perspectives about what is impossible to change, and the courage to change what can be changed. It may take true wisdom to convince someone else to change their perspective to yours.

God, grant me the serenity to accept the things I cannot change,

courage to change the things I can,

and wisdom to know the difference.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

We’re all in a global pandemic, but we aren’t all in the same situation.

Damian Barr’s poem is full of wisdom:

I heard that we are in the same boat. 
But it's not that.
We are in the same storm, but not in the same boat.
Your ship can be shipwrecked and mine might not be.
Or vice versa.
For some, quarantine in optimal: a moment of reflection, or reconnection.
Easy, in flip flops, with a whiskey or tea.
For others, this is a desperate crisis.
For others, it is facing loneliness.
For some, peace, rest time, vacation.
Yet for others, Torture: How am I going to pay muy bills?
Some were concerned about a brand of chocolate for Easter (this year there were no rich chocolates).
Others were concerned about the bread for the weekend, or if the noodles would last for a few more days.
Some were in their "home office".
Others are looking through trash to survive.
Some want to go back to work because they are running out of money.
Others want to kill those who break the quarantine.
Some need to break the quarantine to stand in line at the banks.
Others to escape.
Others criticize the government for the lines.
Some have experienced the near-death of the virus, some have already lost someone from it, and some believe they are infallible and will be blown away if or when this hits someone they know.
Some have faith in God and expect miracles during 2020. Others say the worse is yet to come. So, friends, we are not in the same boat.
We are going through a time when our perceptions and needs are completely different. And each one will emerge, in his own way, from that storm.
It is very important to see beyond what is seen at first glance. Not just looking, more than looking, seeing.
See beyond the political party, beyond biases, beyond the nose on your face. Do not judge the good life of the other, do not condemn the bad life of the other.
Don't be a judge.
Let us not judge the one who lacks, as well as the one who exceeds him. We are on different ships looking to survive. 
Let everyone navigate their route with respect, empathy and responsibility.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

Seeing People Through describes how business and organization leaders can profit from the Process Communication Model®.

The Process Communication Model® (PCM) is a behavioral communication model that teaches people how to assess, connect, motivate, and resolve conflict by understanding the personality types that make up a person’s whole self, which is the key to leveraging personality diversity.  Seeing People Through focuses on helping leaders unleash their potential through PCM. Learn more about the book at  https://seeingpeoplethrough.com/. Learn more about Nate and his work at Next Element at https://next-element.com/

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

When we build on positives, we can deal more effectively with conflict. In the midst of conflict in an ongoing relationship, it’s easy to focus on the points of disagreement. Instead, an effort to focus on the areas of agreement, even a number of small ones, can help us handle the negative part more effectively.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

A positive inner conflict can be the catalyst for a purposeful pivot. If you have outgrown your role, achieved a goal, or experienced a significant shift in circumstances or priorities, you may feel an inner conflict that leads you to choose to make a major change. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Courage in giving and receiving feedback can prevent negative conflict. Bill Treasurer, Chief Encouragement Officer, joins me to talk about courage in giving necessary and valuable feedback and having the courage to accept it without being defensive. Understanding how feedback will work best in a relationship, especially in the workplace, is best done before it goes south – and it is an ongoing process. You can learn more about Bill and his work at https://www.giantleapconsulting.com/ (couragebuilder.com) or https://billtreasurer.com/ You can reach Bill at [email protected].

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Template for Show Notes:

Title:  What to do about microaggressions

Episode Summary: Helping ourselves and others to avoid microaggressions reduces negative conflict.

Episode Notes: Helping ourselves and others to avoid microaggressions reduces negative conflict. Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. When we feel that we are about to say something that constitutes a microaggression – an observation or question – we can embrace our awareness and stop ourselves from blurting out what we are thinking. And we can calmly reject intentional microaggressions that others might offer. For the unintentional – even well-meaning – slight, avoid putting someone on the defensive. More effective: try a suggestion that the speaker consider what it would be like to be the receiver. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. The first step is to be aware of what we are saying – and, especially, how it might be received. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.