Craig Peterson - Secure Your Business, Your Privacy, and Save Your Sanity

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Hey, do you know what demonetization is? Well, besides being a trend, it is, in fact, making a major impact on what you are seeing online. So we're going to get into that right now.

[00:00:19] Hi, everybody, of course, Craig Peterson here. Thanks for joining me. And, this is, this is just something that's been bothering me all week. I have to talk about this. It's been in the news. You know, I went to Google news and did a search for this and you know what? It doesn't show up in Google news anymore.

[00:00:39] This is crazy because it really hit all of the news really when it was it probably Wednesday this week. It's crazy. But here's, what's happened. Google banned a website called Zero Hedge from its ad platform. And, you know, we've been looking at this for a while. What happens, what's going on with these ad platforms, right?

[00:01:07] If, if you're basically, libertarian, as if you're conservative, you don't want to shut down free speech. If you are a socialist-communist or fascist, of course, you want to shut down free speech. And that's exactly what's been happening here. You see places like Zero Hedge require advertising revenue in order to stay in business.

[00:01:32] Right. Is that what news organizations have done for forever? You have an article, people read your newspaper, your magazine, your website, in order to get at that article. And you've got ads, right? Used to be, you'd have classified ads and one section of the newspaper, right. You'd go to the C section and that was sports, or maybe it was B in your newspaper and there'd be ads for sportspeople in that write an ad for things like that, you know, baseball gloves that are, or games or maybe movies that are things they thought you'd be interested in were in that section of the newspaper. In the business section, they're not going to have ads that are for kids clothes. Right. That's very unlikely. But that's how they stay in business. It's all about advertising and the advertising revenue. So what's happening right now. What's going on and why is this happening?

[00:02:34] It's happening more and more. Frankly, it's getting scarier and scarier. The left has figured out that if they complain if they say I was insulted by this content, They will pull the content. Right. What happened to the days when the editorial page had all kinds of stuff on there.  Frankly, they designed in some ways to get people to talk about it.

[00:03:01] Cause that means we're thinking about it, right? It's just like these statues that are being pulled down. The problem I have with it is if they're up and we're talking about the things that these people had done that were evil, in some cases, we're talking about it. We're thinking about it. It's just like barring any part of history that we don't like, and don't agree with, it doesn't help us today. Yet, somehow these people just don't get it. Do they? These people are saying, Oh, we're going to tear this down. They're tearing it down. They're stopping free speech because they don't agree with it.

[00:03:46] What happened to the days when universities were the place where free speech was praised, right? You remember way back when you might be too young to remember this? I know I'm, iffy too young to remember some of this stuff, but it used to be that in universities, there was very liberal thought. No. I'm not talking about liberal the way that for instance, Hillary Clinton defined it, which was early 20th century liberals in the United States, which was then renamed, the communist party of America, which people didn't like.

[00:04:17] So they changed it to the liberal party. Right. So same people, same methodologies, same thinking, same idiocy. Right. and we seem to have forgotten about that. That somehow frees speeches bag that, does that make sense to you? The speech that should be protected the most is probably the most insensitive speech because people who are saying things that are racist or otherwise are obviously idiots at the very least.

[00:04:54]Now we know they're not people that you really should be hanging out with. Don't you. Yeah, it just doesn't make any sense to me. So the left, which once touted itself as a bastion of free speech, when conservatives were running the universities nowadays, it's not so much, right. We can't have conservative-speech on campus.

[00:05:19] We're going to protest, we're going to riot. We're going to make anything possible to make a free speech. More available. We're going to get rid of it. We're going to stop it, which is really concerning to me. So that's why I had to print this up, right? Yeah.

[00:05:37] Yeah. We're going to get into the online collaboration tools. I think it's an important thing for us to discuss, but so is this so Google ban of the website, Zero Hedge from its ad platform. That's Demonetization. And in other words, zero hedge, if it was reliant on ads from Google, which it was in order to generate revenue can no longer generate revenue from that side.

[00:06:09] Now the part of the problem is as a conservative or libertarian, we look at it and say, okay, well, Google has the right to do, basically whatever it wants with his platform. That's our knee jerk reaction. Of course, the less knee jerk reaction is that that's evil. You can't. No, no, you can't do that. You can't do that.

[00:06:31] You can't have that speech. Well, The problem we have right now when we're starting to see this President Trump's been talking about it. But the problem that we have right now is Google and Facebook and Twitter. Some of these other platforms are protected under the law as an open forum. So if somebody says something on one of those sites that are offensive, or maybe even would normally be considered, something that under tort law could be prosecuted.

[00:07:07] It doesn't matter because they are protected. So now here they are, they're protected from publishing people, publishing things on their platforms that other people might be offended by, or that might be against the law, frankly, Frankly, any other platform and they are censoring what's being said. So in this case, Google ban of Zero Hedge from its ad platform.

[00:07:36] Over comments that were made on articles about the riots that are going on. No, of course, you know, the news. If they reported it at all, NBC reported it as a Google's banning website, Zero Hedge from its ad platform over comments on protest. Again, civil libertarians conservatives were all for free speech.

[00:08:01] If you want to have a group of people in the streets, protesting something, by all means, please do it. It's part of free speech. It's part of what so many lives have been lost over so much. Blood has been shed over in this country is free speech. So do it.

[00:08:21] However, writing doesn't fit in. So Google said, because of things, users have commented because of things that comments have said on your platform, we're going to ban you now.

[00:08:38] Behind this is also NBC. Apparently it was NBC that reported this to Google saying, ah, people who are saying bad things about the protests going on, they're calling them riots and rioters, and we've got to stop that. In other words, one so-called news platform complaining about another news platform.

[00:09:14] To get them to put out of business because that's effectively what happens when you're demonetized. So when we get back, I got a little bit more to talk about this here. this is something else because guess what? It's not just Zero Hedge. It's the Federalist, another conservative online. News site so stick around.

[00:09:36] We'll be right back. This is Craig Peterson and online Craig peterson.com.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

We just talked about NBC news to put their competition out of business when it comes to Zero Hedge. Well, now we're going to talk about what they did to The Federalist. What does it mean to free speech in America?

[00:00:17] Hey everybody, Craig Peterson here. Thanks for being with me today. I'm a little worked up about this, as you can tell, and you know probably already, I'm an immigrant to the United States. I don't know. Sometimes I think immigrants, we care, I don't know that we care a little bit more, but we tend to be a little more vocal when some of our rights, the rights that we went out of our way to obtain when those rights are taken away from us.

[00:00:45] It's just crazy. Well, NBC also was behind a crackdown on the Federalist, according to Fox news. This is absolutely crazy. Now our friends over at Google said, Oh, no, no, not at all. We, we talked to the Federalist and, yeah, yeah, yeah. They've, they've straightened out their games, so we're not going to demonetize them.

[00:01:11] Can you believe that? No, I'm glad to learn NBC news is the role in trying to stop the Federalist, from saying anything that might be conservative or libertarian heaven forbid. Right? it's just absolutely crazy here, but. Many members of the media out there are activists disguised as journalists.

[00:01:36] It's just, it's crazy. They're not reporting the news. So I think they've just exposed themselves for who they are. Frankly. It's clear that they don't have any objectivity. Now it's become even more clear. Ben Shapiro was talking about that this week as well. There's the Federalists ended up taking down the comment section after Google deemed it dangerous and derogatory, that's the part that just blows my mind away. No, the comment section, that's kind of like the letters to the editor. I get it that it is more of the wild West, right? There are certain things newspapers would never have published, in the editorial section, certainly. and would never have published in letters to the editor.

[00:02:27] So I, I get that. Right. But, and frankly, Looking at websites and some of the comments, some of these comments are just out, out outlandish. Unbelievable. So I get all of that stuff, but Hey man, we need an equal footing out there somehow. And I don't know, I don't know where to go. I have been using parler.

[00:02:52] Or Parler, P A R L E R, which is a new app. It is also a website and it is really for free speech. That's what they're for. You can basically say anything on there. Obviously slander, libel, is not welcome there. But there are a lot of great conservative voices. So you might want to check it out. Parler, P A  R L E R  and I, I do think he came from Parler pronounced par-lay, which is a French word for all of that sort of thing. But man, things are, they've gone too far and I don't know what's going to happen. You know, the typical pendulums swing we've seen over the years may or may not work now. Some of our listeners are going to be dropping off because my whole show is not carried on all stations.

[00:03:44] And so I just want to let you know, we're going to be doing deep dives and you may miss part of it, but you can get. All of it. If you go to Craig peterson.com online.

[00:03:59] Okay. So we're talking about Go-to-meeting, Cisco's WebEx. We'll be talking about Microsoft Teams and Zoom. We're doing deep dives into all of these, and if you're on my email list, we're working right now.

[00:04:15] On a special report that totally deep dives into all of this stuff and tells you the pros and cons. we're putting together a little table of some of the features on these. We might be adding a couple of others as well beyond these four, which are really the top ones out there.

[00:04:35] We're not going to be getting into Slack really, because although that is somewhat of a collaboration platform and it does have some conferencing abilities, it's really not like the other ones. So I don't know that we'll really get into that one very much, but a Slack is something I've used in the past. I don't use it anymore. Cause I'm using Cisco WebEx, which has pretty much all of the features that Slack has, they were aiming for Slack parody in some of the angles.

[00:05:05] Of course they're much better than Slack in some of the other angles. So if your station is dropping me off, make sure you're on my email list. Craig peterson.com/subscribe. I'll be sending something out. Probably this week, but maybe not until the week after where we get into these deep dives on these collaboration platforms, we may also be doing some lives on Facebook and on YouTube, maybe on webinars, you know, we'll, we'll figure this out.

[00:05:36] Love me. No. How about we do this, everybody? What's the best platform for you? Send an email to me, M E at Craig Peterson dot com. You know, I answer all of them. It might take me a day or two or three because I do have a lot of emails I have to go through and I do try and answer them all personally, but send me an email.

[00:05:57] It's me. M E at Craig Peterson dot com. I'm not going to be harassing you. Okay. And this is all wonderful free stuff. And it's the stuff you need to know to deal with. If you're on that at Craig peterson.com/subscribe, you'll be sure to get that email once we've got the special report on the collaboration systems, ready to go.

[00:06:19] So we'll be sending that out. You can download it. I'm not somebody that's just going to be harassing you continually. if you're on my email list, you're going to get it. And you don't have to sign up for anything. You don't have to pay for anything. It's not part of some big upsell or anything else it's just there and it's there for you.

[00:06:39] So Craig peterson.com/subscribe. We're getting, going into all of that here in just a few minutes, as I said, a lot of you guys are going to be dropping off. So before you drop off, I want to let you know about a couple of big issues this week. We already talked about it. Windows 10, 2004. Now that's not, when it was released, Microsoft has gone to this.

[00:07:07] Basically they have daily internal builds and then they name the release after the build number. So it's 2004 and the major problem that's happening right now with their raid alternative. If you miss that, make sure you visit me online. Craig peterson.com or. Just subscribe to my podcast as well.

[00:07:28] It's everywhere. And I described what it was, what it's all about, but we also have a major problem right now with D-link. You know, we are not upgrading our firewalls. We're not upgrading our wifi routers. Particularly in our homes. And how many of us as business people are using consumer-grade homes systems to try and protect our small businesses.

[00:07:57] We see it every day. We just, just on a Thursday this week, I was talking. With one of our lead techs and he was helping a business that helps businesses with their networks and securities and backups. And it turned out that they had a major, major problem. That they weren't aware of at all until we installed some special security software, the stuff we use with all of our clients.

[00:08:26] And we found out that his backup software was not anywhere near compliant with even the most basic of regulations. It's just crazy. But anyway, we have to upgrade the firmware in our routers. So right now we've got a new release from d-link that we're getting warnings about from everywhere. They've got a firmware update to address three major security flaws that are impacting one of their home router models.

[00:08:58] They're not going to mention the model number because I want you guys to everybody, whether you're running on something from dealings or from somebody else, make sure you upgrade it. But, this is just crazy here. They've got a command injection attack problem. They've got a cross-site request, forgery high severity, by the way, both of these critical severities, it goes on and on they're pseudo-random number generator, major problem, by the way, not fixed, not fixed.

[00:09:29] Anyhow, make sure he visited me online. Get on that email list. So you don't miss a thing. Craig peterson.com/subscribe. Go there right now, everybody. Hey, have a great day. If you're losing me, if not stick around, because we're going to be getting into this, we've got a lot more to come.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

We just talked about NBC news to put their competition out of business when it comes to Zero Hedge. Well, now we're going to talk about what they did to The Federalist. What does it mean to free speech in America?

[00:00:17] Hey everybody, Craig Peterson here. Thanks for being with me today. I'm a little worked up about this, as you can tell, and you know probably already, I'm an immigrant to the United States. I don't know. Sometimes I think immigrants, we care, I don't know that we care a little bit more, but we tend to be a little more vocal when some of our rights, the rights that we went out of our way to obtain when those rights are taken away from us.

[00:00:45] It's just crazy. Well, NBC also was behind a crackdown on the Federalist, according to Fox news. This is absolutely crazy. Now our friends over at Google said, Oh, no, no, not at all. We, we talked to the Federalist and, yeah, yeah, yeah. They've, they've straightened out their games, so we're not going to demonetize them.

[00:01:11] Can you believe that? No, I'm glad to learn NBC news is the role in trying to stop the Federalist, from saying anything that might be conservative or libertarian heaven forbid. Right? it's just absolutely crazy here, but. Many members of the media out there are activists disguised as journalists.

[00:01:36] It's just, it's crazy. They're not reporting the news. So I think they've just exposed themselves for who they are. Frankly. It's clear that they don't have any objectivity. Now it's become even more clear. Ben Shapiro was talking about that this week as well. There's the Federalists ended up taking down the comment section after Google deemed it dangerous and derogatory, that's the part that just blows my mind away. No, the comment section, that's kind of like the letters to the editor. I get it that it is more of the wild West, right? There are certain things newspapers would never have published, in the editorial section, certainly. and would never have published in letters to the editor.

[00:02:27] So I, I get that. Right. But, and frankly, Looking at websites and some of the comments, some of these comments are just out, out outlandish. Unbelievable. So I get all of that stuff, but Hey man, we need an equal footing out there somehow. And I don't know, I don't know where to go. I have been using parler.

[00:02:52] Or Parler, P A R L E R, which is a new app. It is also a website and it is really for free speech. That's what they're for. You can basically say anything on there. Obviously slander, libel, is not welcome there. But there are a lot of great conservative voices. So you might want to check it out. Parler, P A  R L E R  and I, I do think he came from Parler pronounced par-lay, which is a French word for all of that sort of thing. But man, things are, they've gone too far and I don't know what's going to happen. You know, the typical pendulums swing we've seen over the years may or may not work now. Some of our listeners are going to be dropping off because my whole show is not carried on all stations.

[00:03:44] And so I just want to let you know, we're going to be doing deep dives and you may miss part of it, but you can get. All of it. If you go to Craig peterson.com online.

[00:03:59] Okay. So we're talking about Go-to-meeting, Cisco's WebEx. We'll be talking about Microsoft Teams and Zoom. We're doing deep dives into all of these, and if you're on my email list, we're working right now.

[00:04:15] On a special report that totally deep dives into all of this stuff and tells you the pros and cons. we're putting together a little table of some of the features on these. We might be adding a couple of others as well beyond these four, which are really the top ones out there.

[00:04:35] We're not going to be getting into Slack really, because although that is somewhat of a collaboration platform and it does have some conferencing abilities, it's really not like the other ones. So I don't know that we'll really get into that one very much, but a Slack is something I've used in the past. I don't use it anymore. Cause I'm using Cisco WebEx, which has pretty much all of the features that Slack has, they were aiming for Slack parody in some of the angles.

[00:05:05] Of course they're much better than Slack in some of the other angles. So if your station is dropping me off, make sure you're on my email list. Craig peterson.com/subscribe. I'll be sending something out. Probably this week, but maybe not until the week after where we get into these deep dives on these collaboration platforms, we may also be doing some lives on Facebook and on YouTube, maybe on webinars, you know, we'll, we'll figure this out.

[00:05:36] Love me. No. How about we do this, everybody? What's the best platform for you? Send an email to me, M E at Craig Peterson dot com. You know, I answer all of them. It might take me a day or two or three because I do have a lot of emails I have to go through and I do try and answer them all personally, but send me an email.

[00:05:57] It's me. M E at Craig Peterson dot com. I'm not going to be harassing you. Okay. And this is all wonderful free stuff. And it's the stuff you need to know to deal with. If you're on that at Craig peterson.com/subscribe, you'll be sure to get that email once we've got the special report on the collaboration systems, ready to go.

[00:06:19] So we'll be sending that out. You can download it. I'm not somebody that's just going to be harassing you continually. if you're on my email list, you're going to get it. And you don't have to sign up for anything. You don't have to pay for anything. It's not part of some big upsell or anything else it's just there and it's there for you.

[00:06:39] So Craig peterson.com/subscribe. We're getting, going into all of that here in just a few minutes, as I said, a lot of you guys are going to be dropping off. So before you drop off, I want to let you know about a couple of big issues this week. We already talked about it. Windows 10, 2004. Now that's not, when it was released, Microsoft has gone to this.

[00:07:07] Basically they have daily internal builds and then they name the release after the build number. So it's 2004 and the major problem that's happening right now with their raid alternative. If you miss that, make sure you visit me online. Craig peterson.com or. Just subscribe to my podcast as well.

[00:07:28] It's everywhere. And I described what it was, what it's all about, but we also have a major problem right now with D-link. You know, we are not upgrading our firewalls. We're not upgrading our wifi routers. Particularly in our homes. And how many of us as business people are using consumer-grade homes systems to try and protect our small businesses.

[00:07:57] We see it every day. We just, just on a Thursday this week, I was talking. With one of our lead techs and he was helping a business that helps businesses with their networks and securities and backups. And it turned out that they had a major, major problem. That they weren't aware of at all until we installed some special security software, the stuff we use with all of our clients.

[00:08:26] And we found out that his backup software was not anywhere near compliant with even the most basic of regulations. It's just crazy. But anyway, we have to upgrade the firmware in our routers. So right now we've got a new release from d-link that we're getting warnings about from everywhere. They've got a firmware update to address three major security flaws that are impacting one of their home router models.

[00:08:58] They're not going to mention the model number because I want you guys to everybody, whether you're running on something from dealings or from somebody else, make sure you upgrade it. But, this is just crazy here. They've got a command injection attack problem. They've got a cross-site request, forgery high severity, by the way, both of these critical severities, it goes on and on they're pseudo-random number generator, major problem, by the way, not fixed, not fixed.

[00:09:29] Anyhow, make sure he visited me online. Get on that email list. So you don't miss a thing. Craig peterson.com/subscribe. Go there right now, everybody. Hey, have a great day. If you're losing me, if not stick around, because we're going to be getting into this, we've got a lot more to come.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig's walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements.

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

We just talked about NBC news to put their competition out of business when it comes to Zero Hedge. Well, now we're going to talk about what they did to The Federalist. What does it mean to free speech in America?

[00:00:17] Hey everybody, Craig Peterson here. Thanks for being with me today. I'm a little worked up about this, as you can tell, and you know probably already, I'm an immigrant to the United States. I don't know. Sometimes I think immigrants, we care, I don't know that we care a little bit more, but we tend to be a little more vocal when some of our rights, the rights that we went out of our way to obtain when those rights are taken away from us.

[00:00:45] It's just crazy. Well, NBC also was behind a crackdown on the Federalist, according to Fox news. This is absolutely crazy. Now our friends over at Google said, Oh, no, no, not at all. We, we talked to the Federalist and, yeah, yeah, yeah. They've, they've straightened out their games, so we're not going to demonetize them.

[00:01:11] Can you believe that? No, I'm glad to learn NBC news is the role in trying to stop the Federalist, from saying anything that might be conservative or libertarian heaven forbid. Right? it's just absolutely crazy here, but. Many members of the media out there are activists disguised as journalists.

[00:01:36] It's just, it's crazy. They're not reporting the news. So I think they've just exposed themselves for who they are. Frankly. It's clear that they don't have any objectivity. Now it's become even more clear. Ben Shapiro was talking about that this week as well. There's the Federalists ended up taking down the comment section after Google deemed it dangerous and derogatory, that's the part that just blows my mind away. No, the comment section, that's kind of like the letters to the editor. I get it that it is more of the wild West, right? There are certain things newspapers would never have published, in the editorial section, certainly. and would never have published in letters to the editor.

[00:02:27] So I, I get that. Right. But, and frankly, Looking at websites and some of the comments, some of these comments are just out, out outlandish. Unbelievable. So I get all of that stuff, but Hey man, we need an equal footing out there somehow. And I don't know, I don't know where to go. I have been using parler.

[00:02:52] Or Parler, P A R L E R, which is a new app. It is also a website and it is really for free speech. That's what they're for. You can basically say anything on there. Obviously slander, libel, is not welcome there. But there are a lot of great conservative voices. So you might want to check it out. Parler, P A R L E R and I, I do think he came from Parler pronounced par-lay, which is a French word for all of that sort of thing. But man, things are, they've gone too far and I don't know what's going to happen. You know, the typical pendulums swing we've seen over the years may or may not work now. Some of our listeners are going to be dropping off because my whole show is not carried on all stations.

[00:03:44] And so I just want to let you know, we're going to be doing deep dives and you may miss part of it, but you can get. All of it. If you go to Craig peterson.com online.

[00:03:59] Okay. So we're talking about Go-to-meeting, Cisco's WebEx. We'll be talking about Microsoft Teams and Zoom. We're doing deep dives into all of these, and if you're on my email list, we're working right now.

[00:04:15] On a special report that totally deep dives into all of this stuff and tells you the pros and cons. we're putting together a little table of some of the features on these. We might be adding a couple of others as well beyond these four, which are really the top ones out there.

[00:04:35] We're not going to be getting into Slack really, because although that is somewhat of a collaboration platform and it does have some conferencing abilities, it's really not like the other ones. So I don't know that we'll really get into that one very much, but a Slack is something I've used in the past. I don't use it anymore. Cause I'm using Cisco WebEx, which has pretty much all of the features that Slack has, they were aiming for Slack parody in some of the angles.

[00:05:05] Of course they're much better than Slack in some of the other angles. So if your station is dropping me off, make sure you're on my email list. Craig peterson.com/subscribe. I'll be sending something out. Probably this week, but maybe not until the week after where we get into these deep dives on these collaboration platforms, we may also be doing some lives on Facebook and on YouTube, maybe on webinars, you know, we'll, we'll figure this out.

[00:05:36] Love me. No. How about we do this, everybody? What's the best platform for you? Send an email to me, M E at Craig Peterson dot com. You know, I answer all of them. It might take me a day or two or three because I do have a lot of emails I have to go through and I do try and answer them all personally, but send me an email.

[00:05:57] It's me. M E at Craig Peterson dot com. I'm not going to be harassing you. Okay. And this is all wonderful free stuff. And it's the stuff you need to know to deal with. If you're on that at Craig peterson.com/subscribe, you'll be sure to get that email once we've got the special report on the collaboration systems, ready to go.

[00:06:19] So we'll be sending that out. You can download it. I'm not somebody that's just going to be harassing you continually. if you're on my email list, you're going to get it. And you don't have to sign up for anything. You don't have to pay for anything. It's not part of some big upsell or anything else it's just there and it's there for you.

[00:06:39] So Craig peterson.com/subscribe. We're getting, going into all of that here in just a few minutes, as I said, a lot of you guys are going to be dropping off. So before you drop off, I want to let you know about a couple of big issues this week. We already talked about it. Windows 10, 2004. Now that's not, when it was released, Microsoft has gone to this.

[00:07:07] Basically they have daily internal builds and then they name the release after the build number. So it's 2004 and the major problem that's happening right now with their raid alternative. If you miss that, make sure you visit me online. Craig peterson.com or. Just subscribe to my podcast as well.

[00:07:28] It's everywhere. And I described what it was, what it's all about, but we also have a major problem right now with D-link. You know, we are not upgrading our firewalls. We're not upgrading our wifi routers. Particularly in our homes. And how many of us as business people are using consumer-grade homes systems to try and protect our small businesses.

[00:07:57] We see it every day. We just, just on a Thursday this week, I was talking. With one of our lead techs and he was helping a business that helps businesses with their networks and securities and backups. And it turned out that they had a major, major problem. That they weren't aware of at all until we installed some special security software, the stuff we use with all of our clients.

[00:08:26] And we found out that his backup software was not anywhere near compliant with even the most basic of regulations. It's just crazy. But anyway, we have to upgrade the firmware in our routers. So right now we've got a new release from d-link that we're getting warnings about from everywhere. They've got a firmware update to address three major security flaws that are impacting one of their home router models.

[00:08:58] They're not going to mention the model number because I want you guys to everybody, whether you're running on something from dealings or from somebody else, make sure you upgrade it. But, this is just crazy here. They've got a command injection attack problem. They've got a cross-site request, forgery high severity, by the way, both of these critical severities, it goes on and on they're pseudo-random number generator, major problem, by the way, not fixed, not fixed.

[00:09:29] Anyhow, make sure he visited me online. Get on that email list. So you don't miss a thing. Craig peterson.com/subscribe. Go there right now, everybody. Hey, have a great day. If you're losing me, if not stick around, because we're going to be getting into this, we've got a lot more to come.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Now, we're starting to talk about collaboration systems, the things you can use, like I did for a wedding, and people are using constantly now for business. Which are the best ones? What should you be using? You know, it's time for us to get our act together because we are back in -- business.

[00:00:23] I think we're going to start here with the oldest one. The oldest is Go To Meeting. We'll start there because it's actually the most mature in some ways of all of these products. What we're going to talk about is the pros and cons of different features. You're going to want to look at them and the problems with 'em. You know, and that's part of the pros and cons.

[00:00:44]Since we're starting with Go To Meeting, let's start about the con, okay. The basic con for this is, it is only really for meetings. It lets you do some collaboration in meetings, but it is really mainly for meetings, unlike the two teams product we're going to be talking about as well that are for ongoing collaboration and meetings.

[00:01:10]Go To Meeting here's the big, big things that you're going to want to consider. First of all, it is the easiest to use collaboration product on the market, even though it is aimed mostly at meetings, it lets you collaborate during those meetings. It has video conferencing in high definition and it just plain works.

[00:01:35] They have been able to, because they've been around so long, really master the whole concept of high availability and high bandwidth streaming to multiple locations.  There is nothing better on the market today when it comes to having the ability to have conferences and meetings with people that might be on very slow internet lines that may be sharing their home internet with users who are watching TV. You know, they're streaming Netflix while you're trying to have a meeting, what's a matter of these people.

[00:02:13]Go To Meetings is very good for that sort of thing and again, very mature product. It provides generally a great experience for people who are on it and because it's the oldest, it is well understood in the business world. Now it's not that well understood how to use it by a lot of people who are new to this online space.

[00:02:38] Those people are most likely to use Zoom. And I'll tell you why. I just used Zoom just a couple of weeks ago at my daughter's wedding, but this is one of the big reasons is Go-to-meeting is known. It's used a lot by business and has been for a very long time, but it is not well known by end-users. So, you know, you've got to consider that as well.

[00:03:07] You know, how well is it known by people, but it is pretty easy to use. And it started in 2004, they use the screen-sharing technology from GoToMyPC and go to assist and they have changed ownership back in 2017, I think it was, it became a product of Logmein. I know a couple of the founders over there Logmein.

[00:03:30]So kind of a small world, I guess when you get down to it, Now Go-to-meeting also supports mobile users. Cause it's allowing people to attend meetings on Android devices, as well. As of course Ipads and Iphones and you can host go to meeting very well on an iPad or an iPhone. It's really, this is a business-centric product, very business-centric, as are some of these others, these team applications.

[00:04:01] Now you can achieve a significant return on investment because of the features that they have. They've got HD faces video. They have a flat fee, but I got to say. Of all of them go to meetings. Fees can be pretty high. So it depends on whether or not you need that kind of high availability flexibility when it comes to the devices that you're watching it on, et cetera, pretty easy to manage a lot of administrative capabilities.

[00:04:32] It combines this practicality with cost-effectiveness and it has. Very good security. Now Zoom, when we get into it, I'm going to have a lot of complaints about security and how Zoom effectively has lied to us over and over again. You're not going to see that with GoToMeeting, Zoom routed these meetings through China, Zoom uses Chinese developers, which is all well and good, except remember that in China, almost everything is owned by the people's liberation army and is run by it. So when they're routing meetings through China, There are some problems with Zoom, Go-to-meeting. Doesn't have any of that. We'll talk about the Zoom stuff when we get around to Zoom here, but it is very good on the security side and it is something that you can use to increase sales.

[00:05:29] You know, me guys, if you have been following me for a long time, you know, I run webinars, these free webinars, right? In some of them, I offer some products for sale. In some of them, I offer some information products, some hardware products. You know, we talk many times about what you should be doing as a business, not using some of the home equipment for a small business because that can be a nightmare.

[00:05:56]I'll have webinars and I'll talk about it and I'll make an offer for people who want it. Right.  I don't do anything high pressure, but that's something to consider. When it comes to Go-to-meeting, is there something that you want to offer and would do well in a webinar Go-to-meetings at a great webinar platform.

[00:06:16] I use a product called, a Webinar jam for webinars. I have really liked it because for having webinars where I'm interacting with people who are really potential clients or just trying to learn. I like, I like Go-to-webinar for that, but it's not secure. That's where you get Go-to-meeting. 

[00:06:39] So let's talk about three big things Go-to-meeting has that you might want, it is great for presentations, so it can help you with, if you're a sales, professional marketing professional, to get prospects and gauge target audiences and qualified leads. Now we use Go to a meeting, you know, I've been involved with the state reopening I'm on the governor's task force for reopening schools.

[00:07:07] Of course, I'm on the technology task force. We used Go to meeting it. Wasn't my choice. It wasn't my account. It's something the state had. It worked really well for that. It's also great for demonstrations. So if you are a sales rep of some sort and you want to conduct live demonstrations of products for prospects or give one-on-one impromptu presentations during cold calls.

[00:07:34] It's a great way to do it a very easy way to do it. but I gotta say. I have a little bit of a preference for Zoom for those types of meetings where you are just doing something impromptu because so many people now know Zoom. Okay. But go to meetings. It's been good for that for a long time. It's good for collaboration.

[00:07:57] Every professional who wants to collaborate in real-time can get on there. It worked really well for us and the governor's task force and Go-to-meeting can grow so that you have thousands of people at a meeting as well. All right. You can share any application on the presenter's desktop, even if the application is not installed on the attendee's computers, and we're seeing this more and more Zoom still requires an application to be installed, but a WebEx does not and Go-to-meeting does not.

[00:08:32] It'll just run right there in your browser. And I think that's a very important thing because who wants to install software, particularly in this day and age where you don't know if it's legitimate or if it's malicious, et cetera. On the followup side. There is an extra trip that people have to take some times, but Go-to-meeting has some really great stuff for followup.

[00:08:58] It lets you put URLs over in the chatbox that can stay there. So if there are some materials you want people to get pumped. Right up there in the chatbox and it stays there even though the chatbox may be strolling scrolling, I should say that goes right to the top of that chatbox, which makes it really nice.

[00:09:20] And well, I've used that many times where I'm doing training with GoTo meeting where we've got a URL that we want people to see. So there it is. And that's part of the thing I like about webinar jam as well as I can put things out there. I can have links, I can put graphics in there and it just stays there.

[00:09:40] So it, it does help you with converting leads, tie up loose ends, review contracts, closed deals a lot faster. So Go-to-meeting. Great alternative. Been around a long time. 2004 is a long time, particularly in this space, and is something you should seriously consider. And I consider it as well. I tend to not use it, frankly.

[00:10:09] Because I think people nowadays are much more in tune to use Zoom. Now that's great when it's initial talking, but if I am doing something with a prospect that we have a. A signed contract with, even if it's just a nondisclosure agreement, I would never ever use Zoom for those. I use WebEx for a very, very good reason.

[00:10:37] And you can still get it for free by the way, WebEx, I think it's through the end of July, I might be wrong on that, but the real commercial versions, like the ones that we use where everything's integrated. You must, must sign up through a reseller. We're a reseller of that, just, you know, just to make sure I've got all my proper disclosures, in fact, sitting right here, right next to me right now.

[00:11:04] I've got this demo unit. That is, it's just absolutely amazing from our friends at Cisco and Cisco owns WebEx. Now they have for a while, but this thing is just so cool. It's a 27-inch display and it is set up. It's got a camera on the top. Of course, it's an HD camera and they also have the 4K cameras and everything right here, it's a touch screen. I've got a whiteboard I can make phone calls as well as get into my WebEx rooms and conferences and chat rooms. It's it's dedicated. It is just absolutely amazing. It also ties in with our phone system, which we have. We have a WebEx phone system that lets us make private call secure calls, end to end, as well as get on calls with people who are outside of our business. So it's very, very cool. I think this is like a $12,000 device. It is not cheap, but it's very, very cool.

[00:12:08] Most of the time I'm just using either my computer, or my phone or, my smartphone with WebEx. It just, it ties into everything. It's phenomenal.

[00:12:17] We've been talking about Zoom. We've been talking about WebEx and some of the real pros there. And we're also going to be talking about Microsoft teams when we get back. So keep an eye on that. And when I'm talking about WebEx, by there, I'm talking about WebEx teams, not just the stuff for video conferencing.

[00:12:35] Alright. Stick around. Visit me online. Craig peterson.com is we're losing some of you guys right now. Again the station's going away. Craig peterson.com/subscribe. And you can hear the whole thing. Stick around. We'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Now, we're starting to talk about collaboration systems, the things you can use, like I did for a wedding, and people are using constantly now for business. Which are the best ones? What should you be using? You know, it's time for us to get our act together because we are back in -- business.

[00:00:23] I think we're going to start here with the oldest one. The oldest is Go To Meeting. We'll start there because it's actually the most mature in some ways of all of these products. What we're going to talk about is the pros and cons of different features. You're going to want to look at them and the problems with 'em. You know, and that's part of the pros and cons.

[00:00:44]Since we're starting with Go To Meeting, let's start about the con, okay. The basic con for this is, it is only really for meetings. It lets you do some collaboration in meetings, but it is really mainly for meetings, unlike the two teams product we're going to be talking about as well that are for ongoing collaboration and meetings.

[00:01:10]Go To Meeting here's the big, big things that you're going to want to consider. First of all, it is the easiest to use collaboration product on the market, even though it is aimed mostly at meetings, it lets you collaborate during those meetings. It has video conferencing in high definition and it just plain works.

[00:01:35] They have been able to, because they've been around so long, really master the whole concept of high availability and high bandwidth streaming to multiple locations.  There is nothing better on the market today when it comes to having the ability to have conferences and meetings with people that might be on very slow internet lines that may be sharing their home internet with users who are watching TV. You know, they're streaming Netflix while you're trying to have a meeting, what's a matter of these people.

[00:02:13]Go To Meetings is very good for that sort of thing and again, very mature product. It provides generally a great experience for people who are on it and because it's the oldest, it is well understood in the business world. Now it's not that well understood how to use it by a lot of people who are new to this online space.

[00:02:38] Those people are most likely to use Zoom. And I'll tell you why. I just used Zoom just a couple of weeks ago at my daughter's wedding, but this is one of the big reasons is Go-to-meeting is known. It's used a lot by business and has been for a very long time, but it is not well known by end-users. So, you know, you've got to consider that as well.

[00:03:07] You know, how well is it known by people, but it is pretty easy to use. And it started in 2004, they use the screen-sharing technology from GoToMyPC and go to assist and they have changed ownership back in 2017, I think it was, it became a product of Logmein. I know a couple of the founders over there Logmein.

[00:03:30]So kind of a small world, I guess when you get down to it, Now Go-to-meeting also supports mobile users. Cause it's allowing people to attend meetings on Android devices, as well. As of course Ipads and Iphones and you can host go to meeting very well on an iPad or an iPhone. It's really, this is a business-centric product, very business-centric, as are some of these others, these team applications.

[00:04:01] Now you can achieve a significant return on investment because of the features that they have. They've got HD faces video. They have a flat fee, but I got to say. Of all of them go to meetings. Fees can be pretty high. So it depends on whether or not you need that kind of high availability flexibility when it comes to the devices that you're watching it on, et cetera, pretty easy to manage a lot of administrative capabilities.

[00:04:32] It combines this practicality with cost-effectiveness and it has. Very good security. Now Zoom, when we get into it, I'm going to have a lot of complaints about security and how Zoom effectively has lied to us over and over again. You're not going to see that with GoToMeeting, Zoom routed these meetings through China, Zoom uses Chinese developers, which is all well and good, except remember that in China, almost everything is owned by the people's liberation army and is run by it. So when they're routing meetings through China, There are some problems with Zoom, Go-to-meeting. Doesn't have any of that. We'll talk about the Zoom stuff when we get around to Zoom here, but it is very good on the security side and it is something that you can use to increase sales.

[00:05:29] You know, me guys, if you have been following me for a long time, you know, I run webinars, these free webinars, right? In some of them, I offer some products for sale. In some of them, I offer some information products, some hardware products. You know, we talk many times about what you should be doing as a business, not using some of the home equipment for a small business because that can be a nightmare.

[00:05:56]I'll have webinars and I'll talk about it and I'll make an offer for people who want it. Right.  I don't do anything high pressure, but that's something to consider. When it comes to Go-to-meeting, is there something that you want to offer and would do well in a webinar Go-to-meetings at a great webinar platform.

[00:06:16] I use a product called, a Webinar jam for webinars. I have really liked it because for having webinars where I'm interacting with people who are really potential clients or just trying to learn. I like, I like Go-to-webinar for that, but it's not secure. That's where you get Go-to-meeting. 

[00:06:39] So let's talk about three big things Go-to-meeting has that you might want, it is great for presentations, so it can help you with, if you're a sales, professional marketing professional, to get prospects and gauge target audiences and qualified leads. Now we use Go to a meeting, you know, I've been involved with the state reopening I'm on the governor's task force for reopening schools.

[00:07:07] Of course, I'm on the technology task force. We used Go to meeting it. Wasn't my choice. It wasn't my account. It's something the state had. It worked really well for that. It's also great for demonstrations. So if you are a sales rep of some sort and you want to conduct live demonstrations of products for prospects or give one-on-one impromptu presentations during cold calls.

[00:07:34] It's a great way to do it a very easy way to do it. but I gotta say. I have a little bit of a preference for Zoom for those types of meetings where you are just doing something impromptu because so many people now know Zoom. Okay. But go to meetings. It's been good for that for a long time. It's good for collaboration.

[00:07:57] Every professional who wants to collaborate in real-time can get on there. It worked really well for us and the governor's task force and Go-to-meeting can grow so that you have thousands of people at a meeting as well. All right. You can share any application on the presenter's desktop, even if the application is not installed on the attendee's computers, and we're seeing this more and more Zoom still requires an application to be installed, but a WebEx does not and Go-to-meeting does not.

[00:08:32] It'll just run right there in your browser. And I think that's a very important thing because who wants to install software, particularly in this day and age where you don't know if it's legitimate or if it's malicious, et cetera. On the followup side. There is an extra trip that people have to take some times, but Go-to-meeting has some really great stuff for followup.

[00:08:58] It lets you put URLs over in the chatbox that can stay there. So if there are some materials you want people to get pumped. Right up there in the chatbox and it stays there even though the chatbox may be strolling scrolling, I should say that goes right to the top of that chatbox, which makes it really nice.

[00:09:20] And well, I've used that many times where I'm doing training with GoTo meeting where we've got a URL that we want people to see. So there it is. And that's part of the thing I like about webinar jam as well as I can put things out there. I can have links, I can put graphics in there and it just stays there.

[00:09:40] So it, it does help you with converting leads, tie up loose ends, review contracts, closed deals a lot faster. So Go-to-meeting. Great alternative. Been around a long time. 2004 is a long time, particularly in this space, and is something you should seriously consider. And I consider it as well. I tend to not use it, frankly.

[00:10:09] Because I think people nowadays are much more in tune to use Zoom. Now that's great when it's initial talking, but if I am doing something with a prospect that we have a. A signed contract with, even if it's just a nondisclosure agreement, I would never ever use Zoom for those. I use WebEx for a very, very good reason.

[00:10:37] And you can still get it for free by the way, WebEx, I think it's through the end of July, I might be wrong on that, but the real commercial versions, like the ones that we use where everything's integrated. You must, must sign up through a reseller. We're a reseller of that, just, you know, just to make sure I've got all my proper disclosures, in fact, sitting right here, right next to me right now.

[00:11:04] I've got this demo unit. That is, it's just absolutely amazing from our friends at Cisco and Cisco owns WebEx. Now they have for a while, but this thing is just so cool. It's a 27-inch display and it is set up. It's got a camera on the top. Of course, it's an HD camera and they also have the 4K cameras and everything right here, it's a touch screen. I've got a whiteboard I can make phone calls as well as get into my WebEx rooms and conferences and chat rooms. It's it's dedicated. It is just absolutely amazing. It also ties in with our phone system, which we have. We have a WebEx phone system that lets us make private call secure calls, end to end, as well as get on calls with people who are outside of our business. So it's very, very cool. I think this is like a $12,000 device. It is not cheap, but it's very, very cool.

[00:12:08] Most of the time I'm just using either my computer, or my phone or, my smartphone with WebEx. It just, it ties into everything. It's phenomenal.

[00:12:17] We've been talking about Zoom. We've been talking about WebEx and some of the real pros there. And we're also going to be talking about Microsoft teams when we get back. So keep an eye on that. And when I'm talking about WebEx, by there, I'm talking about WebEx teams, not just the stuff for video conferencing.

[00:12:35] Alright. Stick around. Visit me online. Craig peterson.com is we're losing some of you guys right now. Again the station's going away. Craig peterson.com/subscribe. And you can hear the whole thing. Stick around. We'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig's walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements.

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Now, we're starting to talk about collaboration systems, the things you can use, like I did for a wedding, and people are using constantly now for business. Which are the best ones? What should you be using? You know, it's time for us to get our act together because we are back in -- business.

[00:00:23] I think we're going to start here with the oldest one. The oldest is Go To Meeting. We'll start there because it's actually the most mature in some ways of all of these products. What we're going to talk about is the pros and cons of different features. You're going to want to look at them and the problems with 'em. You know, and that's part of the pros and cons.

[00:00:44]Since we're starting with Go To Meeting, let's start about the con, okay. The basic con for this is, it is only really for meetings. It lets you do some collaboration in meetings, but it is really mainly for meetings, unlike the two teams product we're going to be talking about as well that are for ongoing collaboration and meetings.

[00:01:10]Go To Meeting here's the big, big things that you're going to want to consider. First of all, it is the easiest to use collaboration product on the market, even though it is aimed mostly at meetings, it lets you collaborate during those meetings. It has video conferencing in high definition and it just plain works.

[00:01:35] They have been able to, because they've been around so long, really master the whole concept of high availability and high bandwidth streaming to multiple locations. There is nothing better on the market today when it comes to having the ability to have conferences and meetings with people that might be on very slow internet lines that may be sharing their home internet with users who are watching TV. You know, they're streaming Netflix while you're trying to have a meeting, what's a matter of these people.

[00:02:13]Go To Meetings is very good for that sort of thing and again, very mature product. It provides generally a great experience for people who are on it and because it's the oldest, it is well understood in the business world. Now it's not that well understood how to use it by a lot of people who are new to this online space.

[00:02:38] Those people are most likely to use Zoom. And I'll tell you why. I just used Zoom just a couple of weeks ago at my daughter's wedding, but this is one of the big reasons is Go-to-meeting is known. It's used a lot by business and has been for a very long time, but it is not well known by end-users. So, you know, you've got to consider that as well.

[00:03:07] You know, how well is it known by people, but it is pretty easy to use. And it started in 2004, they use the screen-sharing technology from GoToMyPC and go to assist and they have changed ownership back in 2017, I think it was, it became a product of Logmein. I know a couple of the founders over there Logmein.

[00:03:30]So kind of a small world, I guess when you get down to it, Now Go-to-meeting also supports mobile users. Cause it's allowing people to attend meetings on Android devices, as well. As of course Ipads and Iphones and you can host go to meeting very well on an iPad or an iPhone. It's really, this is a business-centric product, very business-centric, as are some of these others, these team applications.

[00:04:01] Now you can achieve a significant return on investment because of the features that they have. They've got HD faces video. They have a flat fee, but I got to say. Of all of them go to meetings. Fees can be pretty high. So it depends on whether or not you need that kind of high availability flexibility when it comes to the devices that you're watching it on, et cetera, pretty easy to manage a lot of administrative capabilities.

[00:04:32] It combines this practicality with cost-effectiveness and it has. Very good security. Now Zoom, when we get into it, I'm going to have a lot of complaints about security and how Zoom effectively has lied to us over and over again. You're not going to see that with GoToMeeting, Zoom routed these meetings through China, Zoom uses Chinese developers, which is all well and good, except remember that in China, almost everything is owned by the people's liberation army and is run by it. So when they're routing meetings through China, There are some problems with Zoom, Go-to-meeting. Doesn't have any of that. We'll talk about the Zoom stuff when we get around to Zoom here, but it is very good on the security side and it is something that you can use to increase sales.

[00:05:29] You know, me guys, if you have been following me for a long time, you know, I run webinars, these free webinars, right? In some of them, I offer some products for sale. In some of them, I offer some information products, some hardware products. You know, we talk many times about what you should be doing as a business, not using some of the home equipment for a small business because that can be a nightmare.

[00:05:56]I'll have webinars and I'll talk about it and I'll make an offer for people who want it. Right. I don't do anything high pressure, but that's something to consider. When it comes to Go-to-meeting, is there something that you want to offer and would do well in a webinar Go-to-meetings at a great webinar platform.

[00:06:16] I use a product called, a Webinar jam for webinars. I have really liked it because for having webinars where I'm interacting with people who are really potential clients or just trying to learn. I like, I like Go-to-webinar for that, but it's not secure. That's where you get Go-to-meeting.

[00:06:39] So let's talk about three big things Go-to-meeting has that you might want, it is great for presentations, so it can help you with, if you're a sales, professional marketing professional, to get prospects and gauge target audiences and qualified leads. Now we use Go to a meeting, you know, I've been involved with the state reopening I'm on the governor's task force for reopening schools.

[00:07:07] Of course, I'm on the technology task force. We used Go to meeting it. Wasn't my choice. It wasn't my account. It's something the state had. It worked really well for that. It's also great for demonstrations. So if you are a sales rep of some sort and you want to conduct live demonstrations of products for prospects or give one-on-one impromptu presentations during cold calls.

[00:07:34] It's a great way to do it a very easy way to do it. but I gotta say. I have a little bit of a preference for Zoom for those types of meetings where you are just doing something impromptu because so many people now know Zoom. Okay. But go to meetings. It's been good for that for a long time. It's good for collaboration.

[00:07:57] Every professional who wants to collaborate in real-time can get on there. It worked really well for us and the governor's task force and Go-to-meeting can grow so that you have thousands of people at a meeting as well. All right. You can share any application on the presenter's desktop, even if the application is not installed on the attendee's computers, and we're seeing this more and more Zoom still requires an application to be installed, but a WebEx does not and Go-to-meeting does not.

[00:08:32] It'll just run right there in your browser. And I think that's a very important thing because who wants to install software, particularly in this day and age where you don't know if it's legitimate or if it's malicious, et cetera. On the followup side. There is an extra trip that people have to take some times, but Go-to-meeting has some really great stuff for followup.

[00:08:58] It lets you put URLs over in the chatbox that can stay there. So if there are some materials you want people to get pumped. Right up there in the chatbox and it stays there even though the chatbox may be strolling scrolling, I should say that goes right to the top of that chatbox, which makes it really nice.

[00:09:20] And well, I've used that many times where I'm doing training with GoTo meeting where we've got a URL that we want people to see. So there it is. And that's part of the thing I like about webinar jam as well as I can put things out there. I can have links, I can put graphics in there and it just stays there.

[00:09:40] So it, it does help you with converting leads, tie up loose ends, review contracts, closed deals a lot faster. So Go-to-meeting. Great alternative. Been around a long time. 2004 is a long time, particularly in this space, and is something you should seriously consider. And I consider it as well. I tend to not use it, frankly.

[00:10:09] Because I think people nowadays are much more in tune to use Zoom. Now that's great when it's initial talking, but if I am doing something with a prospect that we have a. A signed contract with, even if it's just a nondisclosure agreement, I would never ever use Zoom for those. I use WebEx for a very, very good reason.

[00:10:37] And you can still get it for free by the way, WebEx, I think it's through the end of July, I might be wrong on that, but the real commercial versions, like the ones that we use where everything's integrated. You must, must sign up through a reseller. We're a reseller of that, just, you know, just to make sure I've got all my proper disclosures, in fact, sitting right here, right next to me right now.

[00:11:04] I've got this demo unit. That is, it's just absolutely amazing from our friends at Cisco and Cisco owns WebEx. Now they have for a while, but this thing is just so cool. It's a 27-inch display and it is set up. It's got a camera on the top. Of course, it's an HD camera and they also have the 4K cameras and everything right here, it's a touch screen. I've got a whiteboard I can make phone calls as well as get into my WebEx rooms and conferences and chat rooms. It's it's dedicated. It is just absolutely amazing. It also ties in with our phone system, which we have. We have a WebEx phone system that lets us make private call secure calls, end to end, as well as get on calls with people who are outside of our business. So it's very, very cool. I think this is like a $12,000 device. It is not cheap, but it's very, very cool.

[00:12:08] Most of the time I'm just using either my computer, or my phone or, my smartphone with WebEx. It just, it ties into everything. It's phenomenal.

[00:12:17] We've been talking about Zoom. We've been talking about WebEx and some of the real pros there. And we're also going to be talking about Microsoft teams when we get back. So keep an eye on that. And when I'm talking about WebEx, by there, I'm talking about WebEx teams, not just the stuff for video conferencing.

[00:12:35] Alright. Stick around. Visit me online. Craig peterson.com is we're losing some of you guys right now. Again the station's going away. Craig peterson.com/subscribe. And you can hear the whole thing. Stick around. We'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

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For questions, call or text:

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Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Well, we went into our first collaboration product and now we're going to get into our next product. And this one is actually more of a team collaboration rather than just a video conferencing setup. Really, as I mentioned, GoToMeeting's been around a long time, man. They'd has its pros and its cons and its pros really have to do with frankly how long it has been around, because that makes it more stable. Right? They've been addressing every problem. They've seen every problem in the last, my gosh, how long has it been for them?

[00:00:43] 16 years. So Go to my meeting, a very, very stable product, something you might want to consider.

[00:00:49] I want to move into our next collaboration tool, which is Microsoft teams. Now, most businesses today are using a whole array of tools. The reason I bring up Microsoft teams is because so many of us are using what's now called Microsoft Three 65.

[00:01:12] It used to be called office 365, but now it's Microsoft 365, which is a little bit misleading because office 365, depending on which level you were on, gave you access to all of Microsoft office tools and where you could get windows as well, windows licenses, they pull it all under one roof and as would be expected from Microsoft or frankly, almost any company out there. The price has risen and dramatically in some cases.

[00:01:47] So Microsoft 365 has some inexpensive offerings we're talking just dollars per month, or if you're an actual business that needs to get something done. Cares about having backups, cares about having an email with the proper email filters in place, and the cares to have some of these collaboration tools.

[00:02:10] While now you're in the 30, 40, 50 dollars per person per month range, which is pretty high when you get right down to it.

[00:02:20] Not out of the ordinary, not just a totally out of the question, but it starts getting much more expensive there, including things like Microsoft windows licenses themselves. So you can really make sure all of your software from Microsoft is up to date and that you have the appropriate licenses for it because many of us, unfortunately, Just just don't have that.

[00:02:47] Right. What's one of the reasons that we're not keeping our software up to date. Well, one of the reasons that I've seen again and again, is that Microsoft charges you in order to get an update in an upgrade.

[00:02:59]The first little bit of advice here is if you are a business, even as SOHO, small office home office, make sure you get the enterprise versions of Microsoft 365.

[00:03:12] And typically those start with an E and I don't recommend anything less than an E3 and it goes up from there there's three and four and five and there's one and two and stuff. they change it frequently. So who knows this week, right? It might've changed. And I didn't notice, but either three is where you want to start.

[00:03:32] And that's going to give you access to all of the basic stuff that you need. Now. Typically we'll put a Cisco email firewall in front of Microsoft and their outlook and exchange servers. The reason for that is the Cisco email filters, just so much better than the stuff Microsoft offering. Plus you also can still use, and you still do use the Microsoft filters, but once they've gone through those incredible Cisco filters, those Microsoft filters, just frankly, don't add up to much, not much at all.

[00:04:10] That's what we normally do. But a lot of companies, they just stick with the regular Microsoft stuff. Now I get questions a lot of the time about Google and whether or not they should get to Google because Google has their Gmail, but they also have offerings for businesses. I have mixed feelings on that, but basically I say, No!

[00:04:34] Don't use the Google tools. Google has been decent at security. No question about it better than Microsoft that's for sure. Microsoft security is not their product. Let me tell you, but remember the Google's product is you, even if you're paying them. They are watching your emails. They are selling that information and who knows whose hands it ends up in, even if it's supposedly anonymized.

[00:05:02] That doesn't mean it's truly anonymous data. That data can be de anonymized. We talked about that on the show before. So we're talking about Microsoft and if you already have a Microsoft license, like the older office, 365, or the newer licenses that are known as Microsoft 365. You have the option of getting Microsoft teams.

[00:05:28] And that's what a lot of people have done. They saying, Hey, listen, we're already using all this Microsoft stuff. We're just going to start using teams. Now I have to give a kudos to Microsoft because they have come a long way. Their software was terrible for years for a decade or more, just terrible. They would put every feature under the sun, into their software.

[00:05:51] Not that it worked, but people, when they're doing a selection, they're not looking for what they want. They're trying to eliminate the things they don't want. So if you're a vendor and you have some things missing in the mind of your prospect, You're not going to get that sale. It's just not going to happen.

[00:06:12] So Microsoft would throw everything, including the kitchen sink into their software. And most of them had a lot of bugs. Now Microsoft still has tons of bugs, still tons. It's crazy. And those bugs drive me nuts. Sometimes it's like the moment we talked about at the top of the show, major, major bug in some of their software, that's supposed to keep your data secure, basically from hard disk crashes and from data loss.

[00:06:41] And in fact is barely done the exact opposite. So I'm not a big Microsoft fan, but they're tools that they've been developing more recently for online have been a lot better than anything they've had before. I guess that's faint praise, right? Because what they had before was just so terrible, but anyhow, Microsoft has their teams app.

[00:07:06]A lot of businesses that are already using Microsoft have said, well, we'll just use their teams because you know, it's Microsoft and that's the employee they have used since day one, they tried to build up a name for themselves. They destroyed competitors by having people just waiting because they knew Microsoft is going to come up with something.

[00:07:27] So we'll just wait and see, because Microsoft announced something that not only did they not have in development, but apparently. We're barely even thinking about and just trying to put the competitors out of business and test the marketplace. Right? That's that's what it is. So where are you using this businesses today?

[00:07:45] A whole bunch of different tools for communication and collaboration and Microsoft teams. It might be something not just for your business, but if you have a nonprofit or a small family businesses, something you might want to look at. Because teams is designed to be collaborative and it does tie in a lot of Microsoft's other tools.

[00:08:07] It allows you to deploy it company wide and that can help to bring together employees. Now it can also make it so that your employees can't get anything done because they're constantly getting notes and messages from other employees, but. If your employees get some decent training and you kind of help them out that overload that can come with some of these teams tools can basically go away.

[00:08:34] So here's a few different ways that using a team tool could help you out your business. One company-wide chat, which is kind of handy. It helps you to get your overall company message into the hands of all your employees. That's a very good thing. And that chat functionality is one of the main value adds of a team's application over something like Slack, that designed more for some typing back and forth, or some of these other things like go to meeting or zoom that are designed primarily for you to hold a meeting.

[00:09:13] All of the teams, apps, Microsoft, and WebEx, both have what's called threaded conversations. Now you'll see that in Slack where someone will make a comment in a channel, and then you can have a thread off of that comment. So that people that are looking through the channel or the space or whatever it's called and the software you're using, don't have to see all of the comments about some.

[00:09:39] Main item that's in there. So threads that's important to have and Microsoft and WebEx teams both have that everything's recorded in one easy to find place so that all of your conversations are right there in the channel. You know what they are, and you can find them. A WebEx teams recently has set it up so that, yeah, everything is right there in that space, but it also has a separate set of tabs that let you look at just the files that were uploaded or just the meetings that took place in that space.

[00:10:15] I love that about WebEx. There's no more digging through your inbox, looking for emails or just all of a sudden there's 50 emails that come in because. Everybody had a comment on an email that somebody else sent. So you don't get that mail bomb when you're using these teams apps. And that helps a lot making a, you know, a filter because we're so overloaded in all of our lives.

[00:10:42] Now, your conversations in these team maps can take place as a team discussion, or you could have private chats or private meetings. It really, this changes everything. If you haven't used either Microsoft teams or WebEx teams, and there's the ability to integrate Skype, to have audio and video conversations.

[00:11:02] That's true in Microsoft teams. If you're using WebEx teams, you have much better options. And we'll talk about those in a, an upcoming segment here. let's see, I think next segment. Yeah. Next segment. We're going to finish up a discussion about Microsoft teams. There are still a few more things we need to talk about.

[00:11:21] We're going to also get into Zoom's pros and cons. What can you use zoom for? Why did I use Zoom? I still use it. And why? Both for marketing and for business and for family. So we'll talk about all of that and some other options that are out there that Google has. And also Apple has some just amazing things.

[00:11:44] What you can use to communicate securely and privately all of that right here and [email protected]. Stick around.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig’s walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. 

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Well, we went into our first collaboration product and now we're going to get into our next product. And this one is actually more of a team collaboration rather than just a video conferencing setup. Really, as I mentioned, GoToMeeting's been around a long time, man. They'd has its pros and its cons and its pros really have to do with frankly how long it has been around, because that makes it more stable. Right? They've been addressing every problem. They've seen every problem in the last, my gosh, how long has it been for them?

[00:00:43] 16 years. So Go to my meeting, a very, very stable product, something you might want to consider.

[00:00:49] I want to move into our next collaboration tool, which is Microsoft teams. Now, most businesses today are using a whole array of tools. The reason I bring up Microsoft teams is because so many of us are using what's now called Microsoft Three 65.

[00:01:12] It used to be called office 365, but now it's Microsoft 365, which is a little bit misleading because office 365, depending on which level you were on, gave you access to all of Microsoft office tools and where you could get windows as well, windows licenses, they pull it all under one roof and as would be expected from Microsoft or frankly, almost any company out there. The price has risen and dramatically in some cases.

[00:01:47] So Microsoft 365 has some inexpensive offerings we're talking just dollars per month, or if you're an actual business that needs to get something done. Cares about having backups, cares about having an email with the proper email filters in place, and the cares to have some of these collaboration tools.

[00:02:10] While now you're in the 30, 40, 50 dollars per person per month range, which is pretty high when you get right down to it.

[00:02:20] Not out of the ordinary, not just a totally out of the question, but it starts getting much more expensive there, including things like Microsoft windows licenses themselves. So you can really make sure all of your software from Microsoft is up to date and that you have the appropriate licenses for it because many of us, unfortunately, Just just don't have that.

[00:02:47] Right. What's one of the reasons that we're not keeping our software up to date. Well, one of the reasons that I've seen again and again, is that Microsoft charges you in order to get an update in an upgrade.

[00:02:59]The first little bit of advice here is if you are a business, even as SOHO, small office home office, make sure you get the enterprise versions of Microsoft 365.

[00:03:12] And typically those start with an E and I don't recommend anything less than an E3 and it goes up from there there's three and four and five and there's one and two and stuff. they change it frequently. So who knows this week, right? It might've changed. And I didn't notice, but either three is where you want to start.

[00:03:32] And that's going to give you access to all of the basic stuff that you need. Now. Typically we'll put a Cisco email firewall in front of Microsoft and their outlook and exchange servers. The reason for that is the Cisco email filters, just so much better than the stuff Microsoft offering. Plus you also can still use, and you still do use the Microsoft filters, but once they've gone through those incredible Cisco filters, those Microsoft filters, just frankly, don't add up to much, not much at all.

[00:04:10] That's what we normally do. But a lot of companies, they just stick with the regular Microsoft stuff. Now I get questions a lot of the time about Google and whether or not they should get to Google because Google has their Gmail, but they also have offerings for businesses. I have mixed feelings on that, but basically I say, No!

[00:04:34] Don't use the Google tools. Google has been decent at security. No question about it better than Microsoft that's for sure. Microsoft security is not their product. Let me tell you, but remember the Google's product is you, even if you're paying them. They are watching your emails. They are selling that information and who knows whose hands it ends up in, even if it's supposedly anonymized.

[00:05:02] That doesn't mean it's truly anonymous data. That data can be de anonymized. We talked about that on the show before. So we're talking about Microsoft and if you already have a Microsoft license, like the older office, 365, or the newer licenses that are known as Microsoft 365. You have the option of getting Microsoft teams.

[00:05:28] And that's what a lot of people have done. They saying, Hey, listen, we're already using all this Microsoft stuff. We're just going to start using teams. Now I have to give a kudos to Microsoft because they have come a long way. Their software was terrible for years for a decade or more, just terrible. They would put every feature under the sun, into their software.

[00:05:51] Not that it worked, but people, when they're doing a selection, they're not looking for what they want. They're trying to eliminate the things they don't want. So if you're a vendor and you have some things missing in the mind of your prospect, You're not going to get that sale. It's just not going to happen.

[00:06:12] So Microsoft would throw everything, including the kitchen sink into their software. And most of them had a lot of bugs. Now Microsoft still has tons of bugs, still tons. It's crazy. And those bugs drive me nuts. Sometimes it's like the moment we talked about at the top of the show, major, major bug in some of their software, that's supposed to keep your data secure, basically from hard disk crashes and from data loss.

[00:06:41] And in fact is barely done the exact opposite. So I'm not a big Microsoft fan, but they're tools that they've been developing more recently for online have been a lot better than anything they've had before. I guess that's faint praise, right? Because what they had before was just so terrible, but anyhow, Microsoft has their teams app.

[00:07:06]A lot of businesses that are already using Microsoft have said, well, we'll just use their teams because you know, it's Microsoft and that's the employee they have used since day one, they tried to build up a name for themselves. They destroyed competitors by having people just waiting because they knew Microsoft is going to come up with something.

[00:07:27] So we'll just wait and see, because Microsoft announced something that not only did they not have in development, but apparently. We're barely even thinking about and just trying to put the competitors out of business and test the marketplace. Right? That's that's what it is. So where are you using this businesses today?

[00:07:45] A whole bunch of different tools for communication and collaboration and Microsoft teams. It might be something not just for your business, but if you have a nonprofit or a small family businesses, something you might want to look at. Because teams is designed to be collaborative and it does tie in a lot of Microsoft's other tools.

[00:08:07] It allows you to deploy it company wide and that can help to bring together employees. Now it can also make it so that your employees can't get anything done because they're constantly getting notes and messages from other employees, but. If your employees get some decent training and you kind of help them out that overload that can come with some of these teams tools can basically go away.

[00:08:34] So here's a few different ways that using a team tool could help you out your business. One company-wide chat, which is kind of handy. It helps you to get your overall company message into the hands of all your employees. That's a very good thing. And that chat functionality is one of the main value adds of a team's application over something like Slack, that designed more for some typing back and forth, or some of these other things like go to meeting or zoom that are designed primarily for you to hold a meeting.

[00:09:13] All of the teams, apps, Microsoft, and WebEx, both have what's called threaded conversations. Now you'll see that in Slack where someone will make a comment in a channel, and then you can have a thread off of that comment. So that people that are looking through the channel or the space or whatever it's called and the software you're using, don't have to see all of the comments about some.

[00:09:39] Main item that's in there. So threads that's important to have and Microsoft and WebEx teams both have that everything's recorded in one easy to find place so that all of your conversations are right there in the channel. You know what they are, and you can find them. A WebEx teams recently has set it up so that, yeah, everything is right there in that space, but it also has a separate set of tabs that let you look at just the files that were uploaded or just the meetings that took place in that space.

[00:10:15] I love that about WebEx. There's no more digging through your inbox, looking for emails or just all of a sudden there's 50 emails that come in because. Everybody had a comment on an email that somebody else sent. So you don't get that mail bomb when you're using these teams apps. And that helps a lot making a, you know, a filter because we're so overloaded in all of our lives.

[00:10:42] Now, your conversations in these team maps can take place as a team discussion, or you could have private chats or private meetings. It really, this changes everything. If you haven't used either Microsoft teams or WebEx teams, and there's the ability to integrate Skype, to have audio and video conversations.

[00:11:02] That's true in Microsoft teams. If you're using WebEx teams, you have much better options. And we'll talk about those in a, an upcoming segment here. let's see, I think next segment. Yeah. Next segment. We're going to finish up a discussion about Microsoft teams. There are still a few more things we need to talk about.

[00:11:21] We're going to also get into Zoom's pros and cons. What can you use zoom for? Why did I use Zoom? I still use it. And why? Both for marketing and for business and for family. So we'll talk about all of that and some other options that are out there that Google has. And also Apple has some just amazing things.

[00:11:44] What you can use to communicate securely and privately all of that right here and [email protected]. Stick around.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Craig's walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements.

For more tech tips, news, and updates visit - CraigPeterson.com

---

Read More:

Twitter wants to know if you meant to share that article

DHS Warns on New Exploit of Windows 10 Vulnerability

FBI Says Sudden Increase in Mobile Banking Is Heightening Risks For Users

What COVID-19 Teaches Us About Social Engineering

UPnP flaw exposes millions of network devices to attacks over the Internet

---

Automated Machine-Generated Transcript:

Well, we went into our first collaboration product and now we're going to get into our next product. And this one is actually more of a team collaboration rather than just a video conferencing setup. Really, as I mentioned, GoToMeeting's been around a long time, man. They'd has its pros and its cons and its pros really have to do with frankly how long it has been around, because that makes it more stable. Right? They've been addressing every problem. They've seen every problem in the last, my gosh, how long has it been for them?

[00:00:43] 16 years. So Go to my meeting, a very, very stable product, something you might want to consider.

[00:00:49] I want to move into our next collaboration tool, which is Microsoft teams. Now, most businesses today are using a whole array of tools. The reason I bring up Microsoft teams is because so many of us are using what's now called Microsoft Three 65.

[00:01:12] It used to be called office 365, but now it's Microsoft 365, which is a little bit misleading because office 365, depending on which level you were on, gave you access to all of Microsoft office tools and where you could get windows as well, windows licenses, they pull it all under one roof and as would be expected from Microsoft or frankly, almost any company out there. The price has risen and dramatically in some cases.

[00:01:47] So Microsoft 365 has some inexpensive offerings we're talking just dollars per month, or if you're an actual business that needs to get something done. Cares about having backups, cares about having an email with the proper email filters in place, and the cares to have some of these collaboration tools.

[00:02:10] While now you're in the 30, 40, 50 dollars per person per month range, which is pretty high when you get right down to it.

[00:02:20] Not out of the ordinary, not just a totally out of the question, but it starts getting much more expensive there, including things like Microsoft windows licenses themselves. So you can really make sure all of your software from Microsoft is up to date and that you have the appropriate licenses for it because many of us, unfortunately, Just just don't have that.

[00:02:47] Right. What's one of the reasons that we're not keeping our software up to date. Well, one of the reasons that I've seen again and again, is that Microsoft charges you in order to get an update in an upgrade.

[00:02:59]The first little bit of advice here is if you are a business, even as SOHO, small office home office, make sure you get the enterprise versions of Microsoft 365.

[00:03:12] And typically those start with an E and I don't recommend anything less than an E3 and it goes up from there there's three and four and five and there's one and two and stuff. they change it frequently. So who knows this week, right? It might've changed. And I didn't notice, but either three is where you want to start.

[00:03:32] And that's going to give you access to all of the basic stuff that you need. Now. Typically we'll put a Cisco email firewall in front of Microsoft and their outlook and exchange servers. The reason for that is the Cisco email filters, just so much better than the stuff Microsoft offering. Plus you also can still use, and you still do use the Microsoft filters, but once they've gone through those incredible Cisco filters, those Microsoft filters, just frankly, don't add up to much, not much at all.

[00:04:10] That's what we normally do. But a lot of companies, they just stick with the regular Microsoft stuff. Now I get questions a lot of the time about Google and whether or not they should get to Google because Google has their Gmail, but they also have offerings for businesses. I have mixed feelings on that, but basically I say, No!

[00:04:34] Don't use the Google tools. Google has been decent at security. No question about it better than Microsoft that's for sure. Microsoft security is not their product. Let me tell you, but remember the Google's product is you, even if you're paying them. They are watching your emails. They are selling that information and who knows whose hands it ends up in, even if it's supposedly anonymized.

[00:05:02] That doesn't mean it's truly anonymous data. That data can be de anonymized. We talked about that on the show before. So we're talking about Microsoft and if you already have a Microsoft license, like the older office, 365, or the newer licenses that are known as Microsoft 365. You have the option of getting Microsoft teams.

[00:05:28] And that's what a lot of people have done. They saying, Hey, listen, we're already using all this Microsoft stuff. We're just going to start using teams. Now I have to give a kudos to Microsoft because they have come a long way. Their software was terrible for years for a decade or more, just terrible. They would put every feature under the sun, into their software.

[00:05:51] Not that it worked, but people, when they're doing a selection, they're not looking for what they want. They're trying to eliminate the things they don't want. So if you're a vendor and you have some things missing in the mind of your prospect, You're not going to get that sale. It's just not going to happen.

[00:06:12] So Microsoft would throw everything, including the kitchen sink into their software. And most of them had a lot of bugs. Now Microsoft still has tons of bugs, still tons. It's crazy. And those bugs drive me nuts. Sometimes it's like the moment we talked about at the top of the show, major, major bug in some of their software, that's supposed to keep your data secure, basically from hard disk crashes and from data loss.

[00:06:41] And in fact is barely done the exact opposite. So I'm not a big Microsoft fan, but they're tools that they've been developing more recently for online have been a lot better than anything they've had before. I guess that's faint praise, right? Because what they had before was just so terrible, but anyhow, Microsoft has their teams app.

[00:07:06]A lot of businesses that are already using Microsoft have said, well, we'll just use their teams because you know, it's Microsoft and that's the employee they have used since day one, they tried to build up a name for themselves. They destroyed competitors by having people just waiting because they knew Microsoft is going to come up with something.

[00:07:27] So we'll just wait and see, because Microsoft announced something that not only did they not have in development, but apparently. We're barely even thinking about and just trying to put the competitors out of business and test the marketplace. Right? That's that's what it is. So where are you using this businesses today?

[00:07:45] A whole bunch of different tools for communication and collaboration and Microsoft teams. It might be something not just for your business, but if you have a nonprofit or a small family businesses, something you might want to look at. Because teams is designed to be collaborative and it does tie in a lot of Microsoft's other tools.

[00:08:07] It allows you to deploy it company wide and that can help to bring together employees. Now it can also make it so that your employees can't get anything done because they're constantly getting notes and messages from other employees, but. If your employees get some decent training and you kind of help them out that overload that can come with some of these teams tools can basically go away.

[00:08:34] So here's a few different ways that using a team tool could help you out your business. One company-wide chat, which is kind of handy. It helps you to get your overall company message into the hands of all your employees. That's a very good thing. And that chat functionality is one of the main value adds of a team's application over something like Slack, that designed more for some typing back and forth, or some of these other things like go to meeting or zoom that are designed primarily for you to hold a meeting.

[00:09:13] All of the teams, apps, Microsoft, and WebEx, both have what's called threaded conversations. Now you'll see that in Slack where someone will make a comment in a channel, and then you can have a thread off of that comment. So that people that are looking through the channel or the space or whatever it's called and the software you're using, don't have to see all of the comments about some.

[00:09:39] Main item that's in there. So threads that's important to have and Microsoft and WebEx teams both have that everything's recorded in one easy to find place so that all of your conversations are right there in the channel. You know what they are, and you can find them. A WebEx teams recently has set it up so that, yeah, everything is right there in that space, but it also has a separate set of tabs that let you look at just the files that were uploaded or just the meetings that took place in that space.

[00:10:15] I love that about WebEx. There's no more digging through your inbox, looking for emails or just all of a sudden there's 50 emails that come in because. Everybody had a comment on an email that somebody else sent. So you don't get that mail bomb when you're using these teams apps. And that helps a lot making a, you know, a filter because we're so overloaded in all of our lives.

[00:10:42] Now, your conversations in these team maps can take place as a team discussion, or you could have private chats or private meetings. It really, this changes everything. If you haven't used either Microsoft teams or WebEx teams, and there's the ability to integrate Skype, to have audio and video conversations.

[00:11:02] That's true in Microsoft teams. If you're using WebEx teams, you have much better options. And we'll talk about those in a, an upcoming segment here. let's see, I think next segment. Yeah. Next segment. We're going to finish up a discussion about Microsoft teams. There are still a few more things we need to talk about.

[00:11:21] We're going to also get into Zoom's pros and cons. What can you use zoom for? Why did I use Zoom? I still use it. And why? Both for marketing and for business and for family. So we'll talk about all of that and some other options that are out there that Google has. And also Apple has some just amazing things.

[00:11:44] What you can use to communicate securely and privately all of that right here and [email protected]. Stick around.

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