Creating a Strong Employee Support System for a Successful Business

Last Updated on April 30, 2022 by Owen McGab Enaohwo

Are you confident in your team’s ability to deliver great results on the job? Empowering team members with the right knowledge and equipment enhances their competence. 

As the chief operating officer at Jumpstart, Jennifer Templeman engages with prospective employees right from the hiring stage to equip them with all the resources they need to be efficient in their duties. 

Jennifer is the guest in this episode of the Process Breakdown Podcast. She discusses with the host, Chad Franzen, the importance of cultivating an effective hiring culture to build trust and competence among employees. 

Listen to the audio interview

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Key Resource List  

SweetProcess — Sign up for a 14-day free trial. No credit card is required. 

Jumpstart 

LinkedIn Jennifer Templeman 

We Can’t Talk About That at Work by Mary-Frances Winters

Show Notes    

[0:26] Intro    

* Chad Franzen mentions some of the past guests who have been on the show including David Allen of Getting Things Done and Michael Gerber of the E-Myth. * Chad Franzen introduces SweetProcess, a workflow tool that helps businesses to streamline their operations even in life-or-death situations.    * SweetProcess offers a 14-day free trial without a credit card.  

[1:25] Chad Franzen introduces the guest, Jennifer Templeman. 

[2:02] Jennifer gives an overview of what Jumpstart does. 

* Jumpstart is a nonprofit early literacy organization that trains adult volunteers who are college students. It deploys the students to under-resourced communities to teach in under-resourced preschool classrooms. * The organization has relationships with over 70 universities and developed a presence  in 15 states.  

[2:52] What’s involved in Jennifer’s day-to-day role as COO? 

* A core part of Jennifer’s job is to maintain orderliness across the organization. * She assesses the risks in every project and decides whether or not to go ahead with the project. * She ensures that her team has the right resources they need to be successful in their jobs. 

[3:36] Jennifer gives an example of a risk that she assesses in a typical day. 

* As a non-profit, most of Jumpstart’s revenue comes from private philanthropy.