Creativity and Compliance

By Tom FoxBusiness

Creativity and Compliance episodes

November 13, 2020Creating Tales from the Hotline with Pat Figliano
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we visit with Pat Figliano, Global Compliance Program Manager at Magna International. Pat shares about working with Ronnie on a new creative project for her compliance function, Tales from the Hotline.
Some of the highlights include:
Pat introduces the Magna's E&C program, its current focus and her role in building the program.
Pat and Ronnie worked on a project that ended up being called, "Tales from the Hotline”. It encompassed some of the following:
Real stories about workplace behavior submitted from a group of E&C professionals.
Uses a storytelling style, allowing you cover a lot of ground.
Addresses a variety of risk areas.
There is a running speak up/raising concerns theme highlighting all the different speak up channels that were used and were not used.
Positions the E&C team as helpful advisors and coaches.
Even though the stories are serious, the storytellers are interesting and playful, making them engaging.
They are like short case studies.
What were the lessons learned by Pat from the project?
What advice would she give others who want to try something more creative?
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.
Tales from the Hotline – check out some samples.

Learn more about your ad choices. Visit megaphone.fm/adchoices
25 min
November 06, 2020 Corporate Compliance and Ethics Week, Part 5-Compliance Week as a Stepping Stone
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this concluding episode Ronnie and Tom finish out their a five-part series on creative ideas you can use during the Corporate Compliance and Ethics Week.
In this Part 5, we wrap up our series on things you can do to foster greater communication for your compliance messaging. You should use compliance communications to educate and entertain. They should be designed to influence employee behavior. Tom and Ronnie both agree that Corporate Compliance and Ethics Week initiatives should only be seen as a starting point and must be followed up throughout the year.
Some of the ideas include:
§  Have Managers lead compliance related discussions; you can create toolkits for them with talking points.
§  Have senior management discuss an ethical dilemma they faced and how they resolved it.
§  Use real world examples to stress your company’s values.
§  Any initiatives you begin must be followed up throughout the year.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
13 min
November 05, 2020Corporate Compliance and Ethics Week, Part 4-Speakers and Keynotes
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode Ronnie and Tom continue their five-part series on creative ideas you can use during the Corporate Compliance and Ethics Week.
In this Part 4, we introduce the idea of bringing outside speakers and having them visit with your employees. You can expand this to a keynote talk, all of which is designed to help build your compliance brand within your organization. Tom and Ronnie both agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.
Some of the ideas include:
One of the ideas Ronnie put forward was to have an Art Show around compliance.
How about a nationally or even internationally famous Keynote Speaker around business ethics?
Someone from outside your organization might well have more credibility on overall ethics.
The speakers should give your employees pause to think more about business ethics and compliance.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
12 min
November 04, 2020 Corporate Compliance and Ethics Week, Part 3-Contests and Games
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode Ronnie and Tom continue their five-part series on creative ideas you can use during the Corporate Compliance and Ethics Week.
In this Part 3, we introduce the use of contests and games. In this episode we discuss some of these ideas can be used to help make your compliance team and your compliance function more approachable. Tom and Ronnie both agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.
Some of the ideas include:
§  Why not try a scavenger hunt through your compliance policies and procedures? You can put some fun easter eggs in different parts of the Code and have them look for it and report back. This would teach employees where to go to find out information relevant to compliance.
§  What about prizes for employees?
§  Some of the types of contests include a Lip Sync Contest and Two Truths & a Lie contest.
§  All of this should be designed to allow your employees to get to know your compliance team.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
13 min
November 03, 2020 Corporate Compliance and Ethics Week, Part 2-Talk Shows
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode Ronnie and Tom continue our five-part series on creative ideas you can use during the Corporate Compliance and Ethics Week.
In this Part 2, we discuss using talk shows to communicate about compliance. In this episode we consider how you can create a compliance and integrity themed Talk Show to help foster greater communications with your employee base. Tom and Ronnie both agree that Corporate Compliance and Ethics Weekinitiatives must be followed up throughout the year.
Some of the ideas include:
§  A talk show hosted interview Ethics Officer and Leadership.
§  A Letterman type talk show complete with Top-10 lists and desk bits.
§  Using Improv Performance to emphasize your Core Values around integrity, compliance and ethics and corporate culture.
§  You can do a show live or recorded but remember to avoid talking head.
§  Finally it can be dialogues or monologues.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
9 min
November 02, 2020 Corporate Compliance and Ethics Week, Part 1-Introduction to Corporate Compliance and Ethics Week
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. With this episode Ronnie and Tom begin a five-part series on creative ideas you can use during the 2019 Corporate Compliance and Ethics Week.
In this Part 1, we discuss what we will communicate in the series. In our first Siskel and Ebert Point/Counter-Point, Ronnie comes in smoking on what he thinks about Compliance Week and Tom has a more lawyerly, measured approach.  Tom and Ronnie both agree that Corporate Compliance and Ethics Week initiatives should only be seen as a starting point and must be followed up throughout the year.
Some of the ideas include:
§  You should promote your compliance program and its resources.
§  Endeavor to be welcoming and positive and approachable.
§  Demonstrate how compliance integrates and embeds into the business.
§  Any initiatives you begin must be followed up throughout the year.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
11 min
October 02, 2020 The Importance of Storytelling to Communicate Compliance
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we discuss Ronnie’s new offering Tales from the Hotline. We discuss its genesis and creation, how it is different than any other type of training and how you can use it going forward.

Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.
Tales from the Hotline – check out some samples.

Learn more about your ad choices. Visit megaphone.fm/adchoices
22 min
August 07, 2020Happy Fourth Anniversary to Learnings and Entertainment
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we take a personal journey with Ronnie Feldman as he celebrates the 4th Anniversary for Learnings & Entertainment and reflects back on his journey.
Some of the highlights include:
What has Ronnie learned in his journey through compliance?
Why does compliance need a bunch of comedians?
What are the lessons for the compliance professional?
How has the compliance community evolved over the past 4 years?
Where is it going?
What does Ronnie see for Learning & Entertainment?
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
22 min
July 24, 20202020 Update to the Evaluation of Corporate Compliance Programs - DoJ Recommends Short Training & Comms
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we discuss how to use creativity your compliance communications to have a more effective compliance program by producing a more robust Speak Up culture in your organization. The recent DOJ 2020 Update to the Evaluation of Corporate Compliance Programs stated the following: Other companies have invested in shorter, more targeted training sessions to enable employees to timely identify and raise issues to appropriate compliance, internal audit, or other risk management functions. How does Speak Up compliance training fit into this new mandate?
Some of the highlights include:
Why is this change both significant and importantly was is the Government’s expectation? What is the difference between “shorter” and “targeted” training?
The DOJ has acknowledged what most successful programs have known for a while. That shorter, more frequent training and communications are more effective. Most adult learning principles support this.
Training is important, but it should be shorter, relevant and interesting.
Comms is separate. It services a different purpose.
To advertise where resources are.
To drive traffic to those resources – teach people where to go.
To remind people and reinforce resources and themes.
“Enable employees to timely identify and raise issues”
That is making resources accessible and easy to use
Show up in more places – Apps, Newsletters, Intranet Posts, email signature, in the mouths of leadership
It’s also about making people know that they are safe
Targeted is focused on making training relevant. Corporate comms can go to everyone, everywhere, all the time. Training should be tactically relevant to job function.
Learnings and Entertainments creates short stories about specific issues so that companies can deploy those to those specific audiences.
Broadcat makes job aids which are helpful in this regard.
Offerings are aligned with what the DOJ is recommending in their 2020 update.
“Hey maybe a group of comedians and improvisers have something to offer.”
L&E's whole business is structured around two things.
Promoting E&C as helpful advisors and coaches.
Promoting Speak Up culture.
Short, Entertaining, Memorable Comms & Awareness – this is designed to raise the visibility of the issues policies and resources so they are easy to access. Show up in more places. Try to shift attitudes and behaviors over time.
Person on the Street Campaigns – gives voice to employees. Makes it less preachy.
Stories that shed light on the speak up process – share why things happen and the results of those things. Very specific and targeted learning.
Talk Shows that help leaders shed light on the speak up process – build trust.
Improv Training to help leadership encourage speak up culture.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.

Learn more about your ad choices. Visit megaphone.fm/adchoices
19 min
July 10, 2020Speak Up and Creativity
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, we discuss how to use creativity your compliance communications to have a more effective compliance program by producing a more robust Speak Up culture in your organization. In a prior podcast, we established that a Speak Up Culture requires trust and that requires changing the social environment.
Some of the highlights include:
How do you change your organization’s social environment to create trust?
It is more than simply training.
You must continually reinforce the right kind of behaviors and attitudes - over and over and over and over again.
Overcoming message fatigue.
If you don't want message fatigue and you don't want people to tune you out, you need to be creative and interesting and you need to change up the delivery mechanism to keep it fresh. You actually want your message to be jarring in a way.
It's important to be interesting and entertaining, so you can put it in more places. Show up where people are.
Integrate into other department trainings, newsletters, meetings.
Use social collaboration sites.
Get on the video message boards.
Play commercials.
This only happens if your programming is interesting.
It should be Positive not Preachy. Scare tactics drive bad behavior underground.
Have the message come from employees. Person-on-the-street campaigns have been successful because it comes from the people saying, this is how we feel about it. We are the kind of company that speaks up.
Why is transparency so important?
To build trust, you need to shed light on the process. Transparency is the key.
Share what happens after people speak up and highlight confidentiality in the process.
Highlight that all reports are followed up on.
Tell stories about things that happened - masked to protect the innocent/guilty.
This will help you build trust over time.
And what about training?
Training, but training for management.
Create a Listen Up Culture for Management.
Campaigns targeted at leadership. Give them a simple process for them to get help on what to do. Make it simple.
Give them training - teach and then use improv skills to help them be more welcoming and approachable.
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Learn more about your ad choices. Visit megaphone.fm/adchoices
15 min

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Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join your hosts Tom Fox and Ronnie…

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Creativity and Compliance

Creativity and Compliance episodes

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