CRM Audio

PowerApps podcast is back for 2019 with a discussion about the new WYSIWYG model driven app designer, View Designer and embedding canvas apps natively within model driven apps! Plus, Shawn and Kyle talk about resources to kick-start your New Years Resolution to learn more about PowerApps and Flow! Happy New Year!

Seth’s having success implementing Dynamics 365 in city, county and state organisations in health and human services.

Seth is delivering a Dynamics 365 virtual training academy for new administrators for D365UG members on February 6, 2019. Find out more here.

Neil and Seth discuss how to sell agile projects in public sector organisations, how to handle fixed-price, fixed-scope, fixed-timeline contracts and projects.t.

Today Nick and Collin are joined by Nikita Polyakov, Senior Architect with the Microsoft FastTrack group. Nikita talks about his experience working with D365 portals and steps required to be successful with D365 portals.

This episode is brought to you by D365UG.

Today Nick and Collin are joined by Nikita Polyakov, Senior Architect with the Microsoft FastTrack group. Nikita talks about his experience working with D365 portals and steps required to be successful with D365 portals.

Topics discussed in this episode:

• Skills required to work with portals
• Customer challenges with portals
• Building domain experience with portals
• Setting realistic expectations with portals
• Scope of Microsoft support for portals
• Using other technologies with D365 portals
• When are other portals technologies a better fit than D365 portals?
• Microsoft investment in portals enhancements
• Designing with the user in mind
• Agile portals deployment

In this episode (brought to you by KingswaySoft), we discuss data integration strategies and considerations when building Dynamics 365 systems. Integration is a very significant topic when it comes to more complex and intricate systems that require interaction with other corporate systems. When we migrate and deploy systems to cloud environments, we must take even more care as the consequences of poor decisions become more severe.

Happy New Year!

This episode is brought to you by Maplytics by Inogic.

This is our final "best of 2018" episode, and today we present our top episode of 2018. In CRM Audio 78, Charles Lamanna, General Manager for the Microsoft Business Applications Platform, answered our questions about what D365 and PowerApps coming together with the Common Data Service really means.

Topics discussed in this episode:

• What does the new release of CDS mean for Dynamics 365 customers?
• What does the new release of CDS mean for PowerApps users?
• How does the new release simplify integration with Finance and Operations?
• Will ISV's be able to extend the integration templates?
• How does PowerQuery fit in?
• Does CDS fulfill the vision of "naked XRM?"
• How does the CDS/Power Apps/Dynamics convergence account for security?
• How should customers decide if an app scenario is model-driven or canvas?

Get in touch with Charles

• Email: [email protected]
• Twitter: @clamanna

This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts, Spotify, Player.FM, Google Podcasts, TuneIn, Stitcher, or YouTube. You can also listen via our app on iOSor Android.

This episode is brought to you by CRMUG/D365UG.

It’s the holidays, and at CRM Audio we are taking some time off, but while we are gone we wanted to revisit some of our best episodes from 2018.

In this episode, Neil Benson and Dermot Ryan introduce Scrum and how it can work well for Dynamics 365 projects.

Topics discussed in this episode:

What is Agile

What is Scrum

Using Scrum for packaged software vs custom development

Scrum vs Waterfall

This episode is brought to you by DocumentsCorePack from mscrm-addons.com.

It's the holidays, and at CRM Audio we are taking some time off, but while we are gone we wanted to revisit some of our best episodes from 2018.

In this episode, we were joined by Shilpa Sinha, Microsoft Principal Program Manager for Microsoft Business Applications and Srihari Srinivasa, Microsoft Product Manager for Outlook integration.

From Business Apps Summit:

• Why you should move to Unified Interface and how to do it by Shilpa Sinha

Topics discussed with Shilpa:

• Hybrid experience for Unified Interface power users
• Advanced find
• Merge
• Bulk edit
• Sharing
• Hybrid and side-by-side experience
• Opting out of hybrid experience
• Should new deployments roll out Classic UI or Unified Interface
• Is Classic UI being deprecated?

Topics discussed with Srihari:

• App for Outlook roadmap
• Configuring the Outlook app on version 9
• Delegate tracking on version 9
• Changing the category name and color for the category based tracking

This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts, Spotify, Player.FM, Google Podcasts, TuneIn, Stitcher, or YouTube. You can also listen via our app on iOSor Android.

This is our last new episode of 2018 (brought to you by Maplytics by Inogic). This week we will be republishing our top episodes from 2018 while we are off for the holidays. We will be back in January with new episodes. Did somebody say Ben Vollmer?

Topics discussed in this episode:

• CRM Audio news
• New form experience
• Solution checker
• New view experience
• Event management portals
• Revisiting our Flow comments in episode 26
• Ben Vollmer song
• Holiday wish list

This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts, Spotify, Player.FM, Google Podcasts, TuneIn, Stitcher, or YouTube. You can also listen via our app on iOSor Android.

It's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics:

New release of Field Service Mobile

GPS tracking

Asset tracking

Improvement to UI

Multiple forms per entity

HTML 5 Woodford

Streamlined provisioning of field service mobile

Voice of the customer CSAT best practices

Survey best practices

Using Entitlements with customer service

Measuring SLA's