CRM Audio

In this episode (sponsored by Ingenius), Charles Lamanna from Microsoft joins us to answer our questions about the new release of Common Data Service.

Charles is the General Manager, Application Platform at Microsoft, leading the development and product management teams for Microsoft Business Applications (Dynamics 365, PowerApps, Flow, Common Data Service). Microsoft recently announced that Dynamics 365 and CDS are coming together, but some people might be confused about what that really means

This episode of At Your Service is brought to you by Resco.

This week Sarah Jelinek and Mohammed Mostafa join Shawn to review the service related functionality in the Spring '18 release notes for Dynamics 365 and other Microsoft Business Applications.

Also, Agnes Vaľková gives us an update on what's new in the latest release of Resco Mobile CRM.

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts and Spotify.

Sometimes the most productive thing you can do is ask for help.

In this episode (sponsored by Maplytics by Inogic), Matthew and Joel discuss asking for as well as giving help.

• When should you ask for help
• Imposter syndrome
• Where to find mentors and advisors
• Reciprocity of giving help
• Helping others in a helpful way
• When someone asks for help and you don't have time
• Rules for productive calendaring
• Optimal meeting duration

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts and Spotify.

Tony Stein from Dynamics Community joins us to talk about what is new with CRMUG.

Call for proposals is open now for CRMUG Summit 2018, this is your opportunity to present at CRUMG summit. 

CRMUG EMEA in Dublin

CRMUG Focus in Indianapolis

The difference between Focus and Summit

Tips for first-time speakers on creating a winning session proposal

How the Dynamics 365 direction with CDS, Flow, and PowerApps is blurring the lines between the user groups

In today's episode (sponsored by CRMUG/D365UG) Hosts Britta Rekstad and Matthew C. Anderson discuss modeling data for Dynamics 365 implementations.

Discussed on the show

Repurposing entities (or not!)

Using different field types

Language & Currency

Option sets vs. related entities

What's on your mind?

Have a question you'd like answered on a future podcast? Submit one by visiting implementthis.org

In this episode, Neil Benson introduces the role of the Product Owner in Dynamics 365 projects, including:

The primary responsibility of the Product Owner

Five ways the Product Owner manages the Product Backlog

Characteristics of great Product Owners

How a Product Owner spends their time

How to use Proxy Product Owners

Top ten tips for Product Owners

Where do Product Owners come from?

In this episode (sponsored by Ingenius), Ulrik talks about strategies for securing Dynamics 365 data in Power BI. How can you mimic CRM security in Power BI, and what is the challenge for shared records? We also come up with a reason that Gus should buy Ulrik a Hololens.

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts and Spotify.

This episode is brought to you by KingswaySoft.

This week we bring you a recap of some of the latest Dynamics 365 news:

Build number and release date of the spring 2018 update

How the spring update will be deployed

Business Central

New release of CafeX

New updates to Microsoft Social Engagement

GDPR updates in Dynamics 365

Got feedback, questions, or suggestions? Email [email protected].

In this episode (sponsored by Ingenius), our hosts talk with Todd Lewis and Leigh Weishelbaum from CafeX about Omni-channel communication.

This episode (sponsored by Kingswaysoft) was recorded live at the Resco Next conference. Joining Scott and Shawn are Ben Vollmer, Gus Gozalez, and Raz "D365 Saturday."

Topics discussed in this episode:

Dynamics Mobile

Field Service

IOT

D365 Saturday

Whiskey