CRM Audio

CRM Audio

By George DoubinskiTechnology
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CRM Audio episodes

  • Why Power Apps Portals needs an API

    New in preview, Microsoft has released a CRUD API for Power Apps Portals. Why do we need this when Common Data Service already has a web API? Hint: It's not for integration, it's for user experience. See the official documentation here: https://docs.microsoft.com/en-us/powe...

    23 min
  • We react to the Power Platform and Dynamics 365 Release Plan Wave 2

    MVP's Shawn Tabor and Joel Lindstrom review the top announcements in the Power Platform and Dynamics 365 Release Notes Wave 2.

    • Power Apps Portals
    • PCF Controls
    • Model-driven search enhancements
    • Canvas pages
    • Power Automate
    • Power Virtual Agent
    • Dynamics 365 Sales
    • Dynamics 365 Marketing
    • Customer Insights
    • Dynamics 365 Service
    1 hr 4 min
  • Training, Certifiaction, and Brain Dumps with Julie Yack

    Julie Yack joins CRM Audio today to talk about brain dumps, and why you should avoid them when studying for Microsoft certification exams.

    Brain dumps are unauthorized copies of certification test questions and answers. If you use brain dumps you are violating the terms of your certification, and you are selling yourself short.

    Julie talks about how Microsoft's certification and training options have improved over the years and how to prepare for certification the right way.

    LInks:

    • Microsoft Learn: https://learn.microsoft.com
    • https://365.training
    37 min
  • Field Service Mobile with Dian Taylor

    In this episode, Shawn is joined by Dian Taylor, Director – TMC for Business Apps with RSM US to talk all about Field Service Mobile! They talk about the key differences between the two apps (1st party Microsoft and the Microsoft Field Service Woodford based app), where there is a fit for both and what the future holds for the new Field Service Mobile app! Dian and Shawn also talk about the Dynamics Community and how they both love being a part of this great family.

    Dian on Twitter:

    https://twitter.com/d365goddess

    Dian's blog article on Field Service Mobile:

    https://d365goddess.com/field-service-dynamics-365-mobile-app/

    Dian's blog article on Inventory Transfers using the Inventory Dashboard:

    https://d365goddess.com/inventory-transfers-using-the-inventory-dashboard/

    Shawn on Twitter:

    https://twitter.com/crmhobbit

    Shawn's blog:

    https://crmhobbit.com

    24 min
  • At Your Service: Preview features in field service

    In this episode, Shawn (@crmhobbit) and Sarah (@SarahJND) talk about how to access Public Preview features within Dynamics 365 Field Service as well as how to enable the new Schedule Board, currently in Public Preview.

    Watch this episode on the CRMHobbit YouTube channel (demo enabling the new Schedule Board at the 9:30 mark) : https://youtu.be/gohUVmO5vKc

    How to install preview features for Dynamics 365 Field Service: https://docs.microsoft.com/en-us/dyna...

    How to preview the new schedule board in Dynamics 365 Resource Scheduling: https://docs.microsoft.com/en-us/dyna...

    Shawn Tabor on Twitter: https://twitter.com/crmhobbit

    Shawn's blog: https://crmhobbit.com

    Sarah Jelinek on Twitter: https://twitter.com/SarahJND

    Sarah's blog: https://sarahjelinek.com

    31 min
  • Power Apps portals Tools with Jim Novak

    Colin, Nick H and Nick D (CNN) chat with MVP Jim Novak about tools used when working with Power Apps portals projects.

    Jim Novak is a Technical Architect with deep experience with Dynamics CRM/xRM and custom .NET application development working in projects for the United States government, education and healthcare industries.

    Twitter: @crmdevjim

    Website: https://futurezconsulting.com/

    LinkedIn: https://www.linkedin.com/in/jamesnovak/

    Other links:

    https://www.xrmtoolbox.com

    https://www.bootstrap-live-customizer.com/

    https://github.com/WaelHamze/xrm-ci-framework

    https://abvogel.com/2019/08/13/Microsoft.Xrm.DevOps.Data/

    59 min
  • Teams + Power Platform as a platform

    At Build 2020, Microsoft highlighted Microsoft Teams as a platform, and announced lots of new enhancements to the integration between Power Platform and teams, including making it easier to build Power Automate flows for Teams and integrate model-driven apps with Teams, and more easily publish Power Virtual Agents with Teams. https://www.forbes.com/sites/moorinsights/2020/05/27/spotlight-on-teams-as-a-platform-at-virtual-microsoft-build-2020/#12ce03631f14

    On today's episode of CRM Audio, Shawn Tabor and Joel Lindstrom talk about why Teams+Power Platform matters, and how embedding apps within Teams can remove friction from user adoption of Power Apps.

    We also revel in our recent victory in the Power Platform Virtual Pub Quiz.

    30 min
  • At Your Service: Pandemia and Customer Service

    In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community.

    Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it:

    https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/

    27 min
  • Role of Solution Architect in Power Platform Projects

    This is a special episode of CRM Audio with MVP's Gus Gonzalez, Neil Benson, and Joel Lindstrom. In this episode we dig into what the role of solution architect means and how it has changed in Power Platform projects with the shift to agile deployment methodologies.

    This episode is being simultaneously released on their podcasts, the CRM MVP Podcast and Scrum Dynamics, and I encourage you to subscribe to both.

    See full show notes at https://customery.com/50.

    1 hr 7 min

About CRM Audio

From the publisher's feed

CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed: