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CRM Talk
CRM Talk episodes
- 054 Autonomous Upselling
Cheap MacBook upgrade, Apple's port reduction, Yathit for Sugar and Gmail, Microsoft's big win over Salesforce, Wells Fargo's sales compensation plan "glitch", autonomous selling, AI-powered CRM.
33 min - 053 Integrable ERP
Quickbooks to CRM integration, data driven digital marketing, Oracle acquires NetSuite, salespeople's first CRM impression, Best CRM advertising site, the $14B CRM debacle, SugarCRM's channel award, sales & marketing alignment.
Steve's company's site | Sam's company's site
35 min - 052 Popup Free Experience
Using Uber for business travel, LinkedIn Sales Navigator integration with Microsoft's top competitors, Microsoft Dynamics 365, Salesforce closes DemandWare deal, Chat popups and exit intent popups.
Steve's company's site | Sam's company's site
30 min - 051 CRM Carneros Cast
SugarCon 2016, Microsoft buys LinkedIn & what Facebook should do, Salesforce buys DemandWare, Klipfolio.
Recorded at the beautiful Gloria Ferrer Caves & Vineyards in Sonoma, California. Many thanks to Jason for his excellent service and great insights into sparkling wine.
Steve's company's site | Sam's company's site
36 min - 050 CXM Ahead
CRM Evolution conference, customer portals, customer experience management (CX, CEM or CXM), Salesforce NA14 downtime, voice commands and CRM, Amazon Echo, Calendly, Google Slides API & CRM use cases.
Steve's company's site | Sam's company's site
35 min - 049 CRM Database Cleaning
Apple news, being an airline passenger in the 1960's, Sam's CRM database cleaning effort, limiting the number of marketing automation system records. Steve's company's site | Sam's company's site
34 min - 048 Stacks of Marketing Technology
Sonoma wine, MarTech, the marketing technology stack, how to develop a marketing automation playbook.
Steve's company's site | Sam's company's site
33 min - 047 CRM Fun & Games
Sam and Steve discuss gamification and touch on the benefits of a marketing automation playbook.
Steve's company's site | Sam's company's site
31 min - 046 El Nino CRM
Voice control of CRM, prospect and customer engagement data with Wistia and Attach, CRM poll results, Google Trends for CRM and MA vendors.
Steve's company's site | Sam's company's site
29 min - 045 Everyone Needs a Rewrite
Native advertising, removal of CRM features, CRM software rewrites, 2016 predictions, crowdsourced CRM review sites.
Steve's company's site | Sam's company's site
33 min
About CRM Talk
From the publisher's feed
Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.