We are buying everything online these days - from mattresses to detergent and electronics to barbeque pits - and these goods are being shipped to us from around the world. So what’s stopping Malaysian SMEs from generating higher revenue and better opportunities via cross-border trade as well? We speak to eBay Southeast Asia’s Head of Cross Border Business Development, Tam Yong Sheng, about gaining access to a whole new world of customers, the potential segments for immediate growth, and the opportunities and challenges that await those who adopt the model.

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