<p>What can you do when a conversation starts to turn angry or offensive? Today's Communication Guys podcast is Part 2 of "Crucial Conversations," where the Guys continue their interview with master trainer Justin Hale from <em>VitalSmarts</em>. In this episode, Justin gives 4 questions to ask yourself that can turn the tide whenever a conversation begins to go bad.</p>

What can you do when a conversation starts to turn angry or offensive? Today's Communication Guys podcast is Part 2 of "Crucial Conversations," where the Guys continue their interview with master trainer Justin Hale from VitalSmarts. In this episode, Justin gives 4 questions to ask yourself that can turn the tide whenever a conversation begins to go bad.

Crucial Conversations, Part 2 [E77]

Your ultimate level of success depends on your ability to express yourself in a creative, confident, and compelling way. Whether you speak, teach, or write, the same underlying principles of communication will guarantee excellence in whatever you do. The Communication Guys podcast teaches those timeless, universal principles and applies them to all forms of communication: spoken and written, personal and public, platform and small group. Tim Downs is a professional speaker, communication trainer, novelist, and cartoonist whose work has appeared in newspapers from the New York Post to the Los Angeles Times. Dr. Tom Barrett is an internationally recognized expert in the psychology of success who specializes in teaching communication skills, emotional intelligence, and business development to entrepreneurs and business leaders.

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Crucial Conversations, Part 2 [E77]

Crucial Conversations, Part 2 [E77]

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