This is the second part of a very careful, thoughtful, intentional, and reflective conversation about trust.
Recorded 2/10/23, includes:
Todd is nervous!
Aaron is getting busy
Achieving instead of merely creating activity
Todd’s word of the year and starting to say “no” to things
Aaron hasn’t missed a Mission Networking session
“You don’t know it because it will come back to you, you do it because it’s right”
Helping others to help yourself to help others to help yourself to help…
Education as the metaprofession
It’s important to keep your WHY
Attractive in the abundant sense
Collective reevaluation of the concept of retirement
The pandemic was a seismic shift for the workplace
The pandemic as a laboratory for human behavior
The human condition and Aaron’s 2 -rations, comfort zones, and fear
New opportunities for Todd
The universal shape of our conversation
It’s important to share our message
“I’ll drop your name anywhere”
Update on Todd’s family
How do you know when trust is absent or deficient?
Culture and trust are tied together through communication
It always comes down to communication
You can’t ever communicate too well or build too much trust
Thoughts from Patrick Lencioni
Is it possible to communicate and not build trust?
Automation, AI, canned messages, and trust
Efficiency and trust
Looking at communication like Sherlock Holmes
Communication is inevitable - is it building trust?
Not acting on your values negates them
What do you have to put your time into so that people trust you more?
Trust and personality styles
It’s just a birthday greeting…
The simplest and most profound question any of us must answer
Praying by rote vs. spontaneity
The little things affect trust
Integrity is doing the right thing when no one is watching
Trust comes from authenticity
What is this thing that generates trust?
People have a sense of authenticity, and trust is built through this
The distaste of overpromising, and creating trust through humility
Authenticity and standardization: building trust at scale
Marketing vs. internal communication
Building trust through SOPs and reliability
“I don’t know those people at all”
Generic is not the same thing as inauthentic
Authentic vs. personal
“We are SEEKING trust”
Vulnerability and integrity
“Even their thank you reply notes are canned!!!”
“I know who you are”
Trust and corporate hierarchies
Trust is about knowing the WHY
Trust and economics in small businesses vs. large organizations
You can’t forget where you came from
Willing the best for the other - servant leadership
Can relationships ever be truly balanced?
Trust can always be improved, but never perfected - the sublimated absurdity of the ideal of imperfectability
Many ways to play with words!
A recipe for trust
Wagner, alliteration, the fat lady with the horns
Love to connect!
Learn more about Todd at https://toddkuckkahn.com/, on Facebook, or LinkedIn
Learn more about Aaron at https://aaronjmarx.com/, on Facebook, or LinkedIn
