Can you get back to work the day after disaster strikes? That's what developer Andy McCormick's team did after the South Carolina floods because all their services were on the cloud! Tune in to learn what tools he used that allows his team to work better anywhere they want without using localhost! We chat about evaluating tools, how long it took, plus the importance of documentation.

We continue our client-friendly series exploring how tech-focused discussions can create barrier between ourselves and our clients. In this episode, we move on from our discussion about design to development. Focusing on front-end development, we explain the technical terms and acronyms in ways non-web folks can understand!

How you provide feedback can make or break the success of a project and even the company itself! Amélie Lamont stops by the show to give actionable advice on how give AND receive fearless feedback, whether you’re a team lead or team player. We share communication tips, plus anecdotes of best practices and pitfalls, that will help foster a culture of fearless feedback where you work.

Special guests Reuben and Sherri Johnson (AKA The FlyDuo) join the show to share their journey of defining their agency's identity and forming a brand that helps them connect to like-minded clients. They discuss the challenges of their agency's early days, including hard lessons about authenticity, choosing clients and saying no. And they detail their evolution to a brand that reflects who they are, as well as how that identity translates across their entire digital presence.

How smooth is your content workflow? Creator of Statamic Jack McDade explains how to improve content workflows for clients and for developers working on a CMS! We discuss whether an ideal content workflow even exists and where workflows can fall apart. He also shares how far Statamic has come and what lies in its future.

Special guest Susan Snipes joins the show to talk about building long-term client relationships. We define good client relationships and what factors make a relationship long-term. We also discuss strategies for fostering long-term engagements, like post-project follow ups and mini meeds assessments, as well as good old fashioned professionalism and project management. And we chat about how to have difficult conversations with long-term clients when your (or their) business changes. Susan also shares her top resources for building client relationships.

Need to make your site mobile-friendly but have limited resources? Consider a responsive retrofit! Emily and Lea talk about all the different ways a site can be made mobile-friendly, including the process of retrofitting, how to decide whether a complete redesign is necessary instead, and samples of all the mobile projects in between to fit the goals of the audience AND your client.

Special guest Jess D'Amico returns to the show to discuss how she approaches diversity and inclusion at Peers Conference. She details her approach to diversity and inclusion, which is less about formulas and quotas and more about a mindset of openness and support. She also shares how Peers selects speakers, including the Call for Proposals blind review. And she explains why codes of conduct are necessary, but also why they need to be supported by planning and preparation.

Can you explain web design to your clients in terms they understand? Improve sales and client relationships by breaking down technical language barriers! Emily and Lea explain how common industry terms are quite uncommon for clients! With various analogies and scenarios, they frame some of web design’s most technical terms in ways that clients can understand, ultimately improving business for all involved.

Web developer and entrepreneur Erik Reagan returns to the show to talk about failure and success. He shares his own lessons learned about failing and finding professional success from those failures. We discuss what success and failure really is (hint: it isn't you), as well as how to define measurable goals. He emphasizes the importance of learning and reflection with both success and failure, as well as communication to manage the ebb and flow of priorities between work and home.