CUES Podcast

CUES Podcast

By CUESBusinessEducation
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CUES Podcast episodes

  • CUES 27: Consumer Lending, an interview with Brett Christensen
    Join us as we discover the attributes and responsibilities of lending managers, loan growth strategies, and loan product features and rate design suggestions. As the owner of CU Lending Advice, LLC, Christensen works directly with credit unions in the U.S and Canada as a consultant and teacher specializing in various lending topics. He is also the instructor at CUES School of Consumer Lending.
    15 min
  • CUES 26: Retail Experience, an interview with Ruth Kapcia
    In this episode, we will explore considerations for retail experience as part of the overall branding and marketing efforts and targeting on what branding means for an organization. Kapcia is the director of retail experience for Weber Marketing Group and serves as one of the faculty members at the CUES School of Strategic Marketing II.
    10 min
  • CUES 25: Brand Strategy, an interview with John Mathes
    In this episode, we will identify your return on marketing efforts, defining brand, and the driving forces behind branding. Mathes is the director of brand strategy for Weber Marketing Group and serves as one of the faculty members at the CUES School of Strategic Marketing.
    15 min
  • CUES 24: Board Compensation, an interview with Matt Fullbrook
    Join us as we discuss the roles and responsibilities of credit union boards today, compensation for the board and the risks and benefits they face. Fullbrook is the manager of the Clarkson Centre for Board Effectiveness at the Joseph L. Rotman School of Management, University of Toronto and faculty member at CUES Governance Leadership Institute™.
    28 min
  • CUES 22: CUES' Strategic Innovation Institute, an interview with Huggy Rao
    In this episode, we’ll define and explore scaling up excellence, the most common mistakes organizations make in scaling and get an insider take on the Strategic Innovation Institute. Rao is Atholl McBean professor of organizational behavior and human resources, director of the managing talent for Strategic Advantage Executive Program and the co-director of the Customer-Focused Innovation Executive Program.
    15 min
  • CUES 21: Member Experience, an Interview with Mike Neill
    Join us as we discuss the critical drivers of member experience, how to excel and identify areas of improvement. Neill is the president and founder of Michael Neill & Associates, Inc. and creator of ServiStar as well as one of the instructors at the CUES School of Member Experience.
    23 min
  • CUES 20: Strategic Growth, an interview with Stephen Morrissette
    In this episode we will discuss the training and teaching at CUES Strategic Growth Institute at the University of Chicago Booth School of Business. Join us as we uncover merger trends both inside and outside the industry, challenges CU’s face and outline Strategic Growth Institute. Morrissette is the adjunct associate professor of strategic management at the University of Chicago Booth School of Business.
    30 min
  • CUES 20: Mergers and Acquisitions, an interview with Stephen Morrissette
    In this episode we will discuss the training and teaching at CUES Mergers and Acquisitions Institute at the University of Chicago Booth School of Business. Join us as we uncover merger trends both inside and outside the industry, challenges CU’s face and outline CUES Mergers and Acquisitions Institute. Morrissette is the adjunct associate professor of strategic management at the University of Chicago Booth School of Business.
    30 min
  • CUES 19: Innovating with CUSOs, an interview with Linda Bodie
    As part of CUES on CUSO’s month-long focus on credit union service organizations, in this episode we speak to Linda Bodie, CEO and chief innovator at Element Federal Credit Union. Linda works with several CUSOs to make her small credit union act big. We will learn more about CUSO’s, their impact on the industry and what partnering can mean for your CU.
    25 min

About CUES Podcast

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Welcome to the CUES Podcast! Credit Union Executives Society supports this interview-format show that features credit union industry leaders and cross-industry experts discussing their perspectives…