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CUES Podcast episodes
- CUES 18: Social Media Strategy, an Interview with Charlotte BoutzIn this episode, we will explore the role of social media within branding strategy; consider utilizing social media to drive engagement and culture building; discover tips for managing and resourcing social media from a tactical level; and discuss the value of revisiting your current policies and training. Boutz is the director of client experience and the social media strategist for Weber Marketing Group.23 min
- CUES 17: Improving Member Experience, an Interview with Butch LeonardsonIn this episode, we will learn how to improve member experience through the development of an innovation pipeline, learn how to implement it throughout your entire organization and identify your organizations’ pain points. Leonardson is a recognized information technology leader and heads Cornerstone Advisors Inc.10 min
- CUES17: Improving Member Experience, an Interview with Butch LeonardsonIn this episode, we will learn how to improve member experience through the development of an innovation pipeline, learn how to implement it throughout your entire organization and identify your organizations’ pain points. Leonardson is a recognized information technology leader and heads Cornerstone Advisors Inc.10 min
- CUES 16 : Empowering Ethical Board Decisions, an Interview with Richard PowersIn this episode we will identify the factors that may breakdown decision making by the board, the maintaining of ethics and the role they play in CEO compensation planning. Powers is lead instructor for the CUES Governance Leadership Institute.12 min
- CUES 15: Professional Development, an interview with Christopher StevensonCUES 15: Professional Development, an interview with Christopher StevensonJoin us as we explore a brief history of online learning and its evolution as well as the emerging delivery methods for education. Stevenson is the SVP/Chief Learning Officer here at CUES.11 min
- CUES14: Digital Payments, an interview with Sundeep KapurCUES14: Digital Payments, an interview with Sundeep Kapur.In this episode, we will explore the world of digital payments and identify what credit unions can do to compete against companies like Pay Pal and fintech. Kapur is the consultant and founder9 min
- CUES 13: Cybersecurity, an Interview with Jim StickleyJoin us as we identify the areas of biggest risk for cybersecurity attacks; assess the role of credit union directors in relation to fraud and cybersecurity; and discuss what steps you can take to reduce the risk of threats. Our guest is the is CEO of Stickley on Security.19 min
- CUES 12: Book Recommendations for Strategy Development, an Interview with John OliverCUES 12: Book Recommendations for Strategy Development, an Interview with John OliverThis is part of a continued interview with John Oliver. In this episode we will discover book recommendations and how strategy gives you a competitive advantage. Oliver is the faculty lead and curriculum designer of the CUES School of Applied Strategic Management.8 min
- CUES 11: Strategy Development, an Interview with John OliverCUES 11: Strategy Development, an Interview with John OliverJoin us as we explore the meaning of strategy, the major components in strategic developments and who should be involved in this process at your organization. Oliver is the faculty lead and curriculum designer of the CUES School of Applied Strategic Management.23 min
- CUES 10: Into the Mind of a CU Market Researcher, an Interview with Ben StanglandInto the Mind of a CU Market Researcher, an Interview with Ben StanglandIn a continued interview with Ben Stangland, we will learn more about market research and what questions to consider in branching opportunities.10 min
About CUES Podcast
From the publisher's feed
Welcome to the CUES Podcast! Credit Union Executives Society supports this interview-format show that features credit union industry leaders and cross-industry experts discussing their perspectives…
on credit union topics and trends relevant to you. We explore topics like leadership, strategy, organizational culture, member experience, marketing, mentoring, innovation, governance, cybersecurity and more. Check out our rich content website at www.cumanagement.com. In addition to this podcast directory, you can connect listen to the show at www.cumanagement.com/podcasts. Not a CUES member? Learn more and sign up at https://www.cues.org/membership.