<div>Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'</div><div>Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction</div><div><br /></div><div><br /></div>

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction<br><br>

Customer Centricity - How do you surprise and delight your customers?

Join Stephanie Christopher, MD, Vistage Australia and New Zealand as she sits down with business leaders and inspiring guests covering wide-ranging conversations about all things leadership, exploring the questions that are top of mind for small to mid-sized businesses: strategic planning, exit strategies, family business, talent, scaling up, AI, transformation, economic updates and more.  Success thrives on different perspectives.
If you are passionate about growth, improving your decision-making or just interested in what is going on in the world of the midsized or small business then this podcast is for you.

Take the first step towards results – listen now.

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Management

Join Stephanie Christopher, MD, Vistage Australia and New Zealand as she sits down with business leaders and inspiring guests covering wide-ranging conversations about all things leadership, exploring the questions that are top of mind for small to mid-sized businesses: strategic planning, exit strategies, family business, talent, scaling up, AI, transformation, economic updates and more. Success thrives on different perspectives. If you are passionate about growth, improving your decision-making or just interested in what is going on in the world of the midsized or small business then this podcast is for you. Take the first step towards results – listen now.

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Customer Centricity - How do you surprise and delight your customers?

Customer Centricity - How do you surprise and delight your customers?

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