It’s National Small Business Week! And Matthew Gourgeot of Thyrv joins us to discuss Customer Experience for small business owners, particularly franchisees. We’ll chat about giving Emerging brands the same great customer experience that Enterprise or Legacy brands receive!

Shout outs today to Matt Haller, FranWorth, #MUFC, and Scott Greenberg!

Thanks to Constant Contact, IFA’s VetFran, and The Franchise Show.