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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
July 11, 2019Customer Experience Lessons from the African Bush 
July 04, 2019Extending Kindness for Generations to Come July 04, 2019Extending Kindness for Generations to Come June 27, 2019Your Customer is Flawed but So Are YOU | The Gentle Side of Cognitive Bias June 27, 2019Your Customer is Flawed but So Are YOU | The Gentle Side of Cognitive Bias June 20, 2019It’s Alphabet Soup Time | Drive EQ to Improve CX & ROE June 20, 2019It’s Alphabet Soup Time | Drive EQ to Improve CX & ROE June 06, 2019Not All Customer Moments Are Created Equal | Building Memories When It Matters Most June 06, 2019Not All Customer Moments Are Created Equal | Building Memories When It Matters Most May 23, 2019Long ago in a galaxy far, far away... | Small-Town Lessons on Relationship and Business Reputation Dr. Michelli discusses brand reputation and business lessons learned from living in a small town.
...more
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.