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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
April 18, 20195 Things Not To Do in Your Journey to Customer Experience Excellence 
April 11, 2019Your Customer Journey Map is Probably Not Enough April 11, 2019Your Customer Journey Map is Probably Not Enough March 28, 2019No Collusion, No Obstruction, No Hoax – Just Vital Info on How to Write a Compelling Story Hook March 28, 2019No Collusion, No Obstruction, No Hoax – Just Vital Info on How to Write a Compelling Story Hook March 21, 2019Sharing your brand stories differently March 21, 2019Sharing your brand stories differently March 14, 2019Do not Forget to Sprinkle Emotion on Top of Branded Storytelling March 14, 2019Do not Forget to Sprinkle Emotion on Top of Branded Storytelling March 07, 2019Say Yes to a Dress | Developing Characters in Branded Storytelling In this week's episode, Dr. Michelli discusses how Southwest Airline said: “Yes to a dress"...
...more
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.