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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
February 15, 2018The Robots are Here and There is Fear In this week's episode, Dr. Michelli discusses the future of technology and the human condition...
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February 09, 2018Customer Experience Lessons from Television Advertising’s Biggest Day In America February 09, 2018Customer Experience Lessons from Television Advertising’s Biggest Day In America February 01, 2018Go Human, Go Methodical but Above All Else GO for VALUE February 01, 2018Go Human, Go Methodical but Above All Else GO for VALUE January 25, 2018Empathic Design – As Close to the Holy Grail as You Can Get January 25, 2018Empathic Design – As Close to the Holy Grail as You Can Get January 18, 2018One if by Voice, Two if by Drone – Make it Easy or Turn out the Lights January 18, 2018One if by Voice, Two if by Drone – Make it Easy or Turn out the Lights January 12, 2018Technology – Panacea or Tool? Dr. Michelli discusses how technology should address human needs when used in customer experience...
...more
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.