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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
January 12, 2018Technology – Panacea or Tool? Dr. Michelli discusses how technology should address human needs when used in customer experience...
...more
January 05, 2018Supercharge Your Business by Letting Go January 05, 2018Supercharge Your Business by Letting Go December 29, 2017Retail Armageddon, Chupacabra, and Other Myths December 29, 2017Retail Armageddon, Chupacabra, and Other Myths December 21, 2017Experiential Lessons for the Christmas Season: Going Beyond the Presents December 21, 2017Experiential Lessons for the Christmas Season: Going Beyond the Presents December 15, 2017Is Customer Service Getting Better or Worse? The Unexpected Gift of Social Media December 15, 2017Is Customer Service Getting Better or Worse? The Unexpected Gift of Social Media December 07, 2017Complexly Simple – Success Can Breed Mediocracy
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.