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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
September 28, 2017Not Just Fast: Understanding a Responsive Experience 
September 21, 2017Keeping Your Audience’s Attent…Look There’s a Squirrel Dr. Michelli, discusses attention span and why communication should be viewed as an interruption...
...moreSeptember 21, 2017Keeping Your Audience’s Attent…Look There’s a Squirrel Dr. Michelli, discusses attention span and why communication should be viewed as an interruption......moreSeptember 15, 2017When It Matters Most: Customer Experience With the Fury of a Hurricane September 15, 2017When It Matters Most: Customer Experience With the Fury of a Hurricane September 07, 2017Shedding Your Implicit Bias: It’s Time for Design Thinking September 07, 2017Shedding Your Implicit Bias: It’s Time for Design Thinking August 31, 2017Leading with the GOOD: A must have for customer experience success August 31, 2017Leading with the GOOD: A must have for customer experience success August 24, 2017Big Data to the Rescue of the Passenger Experience?
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.