CX Today

By CXToday.com

News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendo... more

· Technology

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FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 327 episodes available.

CX Today episodes:

March 10, 2022 Delivering the Digital Contact Centre of the Future
CX Today's Charlie Mitchell hosts Dave D'Arcy, Director EMEA Customer Care, RingCentral.
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14min
March 04, 2022 How Total Experience is Unlocking the Future of CX
CX Today's Rob Scott hosts Steve Forcum, Director and Chief Evangelist at Avaya and he shares his perspective on how total experience is unlocking the future of customer experience.
...more
15min
March 02, 2022 Zoom Discusses Its New Contact Center Solution
CX Today's Charlie Mitchell hosts Heidi Elmore, Head of UCaaS, Zoom.
...more
11min
January 10, 2022 Fuze: What is Next for CX?
CX Today's David Dungay hosts Ron Calixto, SVP Global Service Delivery, Fuze.
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12min
January 04, 2022 The Future of CX: Predictions for 2022
CX Today's William Smith hosts Julien Rio, Associate Vice President, International Marketing, RingCentral.
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12min
December 16, 2021 Customer Experience in the Year Ahead - Insights from Five9
CX Today's Rob Scott hosts Brian Atkinson, VP and General Manager in EMEA at Five9.
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25min
December 15, 2021 Process Transformation for Customer Experience
CX Today's William Smith hosts Gero Decker, General Manager SAP Business Process Intelligence and Co-founder, Signavio
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10min
December 07, 2021 LivePerson Leverages AI CX to Support Travel Industry
CX Today's Carly Read hosts Jared Eisenlohr, VP of Retail, Travel & Tech, LivePerson.
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14min
December 06, 2021 Nectar: Digital Experience Insights from the IVR to the Agent
CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar.
...more
12min
December 03, 2021 Optimising Conversations for Next-gen CX
CX Today's Rob Scott hosts Andy White, CEO, at Contexta360.
...more
18min

FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 327 episodes available.