CX Today

By CXToday.com

News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendo... more

· Technology

5

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FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 327 episodes available.

CX Today episodes:

November 02, 2021 Conversation Analytics Platform and Autumn Release News
CX Today's Carly Read hosts Jeff Gallino, CTO, CallMiner.
...more
11min
October 29, 2021 Twilio Engage and the Importance of Personalised CX
CX Today's Carly Read hosts Paul Adams, Regional VP, UK & Ireland, Twilio.
...more
10min
October 25, 2021 Future-Proofing a Business with Omni-Channel
CX Today's Carly Read hosts Jacob Borgeson, Product Marketing Director, Khoros.
...more
8min
October 22, 2021 Puzzel Extends Smart Experiences with Vergic Acquisition
CX Today's Rob Scott hosts Frederic Laziou, CEO at Puzzel and Alexander Lunde, Co-Founder at Vergic.
...more
12min
October 21, 2021 Health of the Contact Centre 2021: Agent Well-being and the Great Resignation
CX Today's William Smith hosts Calabrio's Ed Creasey, Director of Pre Sales and Graeme Meikle, WFM Consultant.
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12min
October 20, 2021 Language Operations: Multilingual Support with AI
CX Today's William Smith hosts Vasco Pedro, Co-founder and CEO, Unbabel.
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19min
October 18, 2021 Impact Tech Has on Boosting Customer Engagement
CX Today's Carly Read hosts Iain Regan, Chief Revenue Officer, Semafone.
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10min
October 01, 2021 Best Practices for Managing Agents Through Change
CX Today's William Smith hosts Joanna Palmer, CX Client Principal - Contact Center at RingCentral and Zeus Kerravala, Founder and Principal Analyst at ZK Research.
...more
23min
October 01, 2021 Improving CX with Messaging Channels
CX Today's Carly Read hosts John Walls, RVP Customer Success EMEA, Zendesk.
...more
13min
September 20, 2021 Making the Most of User-Generated Content
CX Today's William Smith hosts Andrew Smith, VP, Marketing, PowerReviews.
...more
16min

FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 327 episodes available.