CX Today

By CXToday.com

News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendo... more

· Technology

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FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 348 episodes available.

CX Today episodes:

September 20, 2021 Making the Most of User-Generated Content
CX Today's William Smith hosts Andrew Smith, VP, Marketing, PowerReviews.
...more
16min
September 16, 2021 Patient Experience in a Post-COVID World
CX Today's Carly Read hosts Martin Taylor, CEO, Content Guru.
...more
17min
August 25, 2021 How the Shift to Digital has Impacted Remote Working
CX Today's Carly Read hosts Savinay Berry, EVP of Product & Engineering, Vonage.
...more
11min
August 24, 2021 VOC Trends: Automation, COVID and the Sector's Future
CX Today's William Smith hosts Craig Shull, SVP & GM at GetFeedback.
...more
9min
August 19, 2021 The Role of Artificial Intelligence in Customer Service
CX Today's William Smith hosts John Ball, SVP & GM Customer Workflow Business Unit, ServiceNow.
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16min
August 17, 2021 Analysing the CCaaS Magic Quadrant
CX Today’s David Dungay hosts Zeus Kerravala, Founder of ZK Research.
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16min
August 10, 2021 Solving Agent Experience Challenges
CX Today's David Dungay hosts Nick Beardsley, Enterprise Director, Onecom Group and Thomas John, VP Channels, Five9.
...more
22min
August 05, 2021 Cirrus Ex and the Power of the Super Agent
CX Today's Carly Read hosts Andy Tucker, Partner Success Manager, Cirrus.
...more
15min
July 30, 2021 Personalisation and the Importance of CX for Retailers
CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud.
...more
12min
July 21, 2021 The Future of CX in a Post-Pandemic World and the Role of CRM
CX Today's Rob Scott hosts Crevan O'Malley, Senior Sales Director, HubSpot.
...more
24min

FAQs about CX Today:

How many episodes does CX Today have?

The podcast currently has 348 episodes available.