One of the primary desires of human beings is to be understood and esteemed by others.  We want people to see things from our point of view.  Sometimes we want this so badly, that we disagree with and argue with points of view that are also valid.

If we want people to like and respect us, do the opposite of what comes naturally. See things from other’s point of view.  When we understand others, we are much more likely to be understood by them.

Week #1: Build Trust and Rapport Quickly
Principle #2: Look at Things from the Other Person’s Point of View