By DAWN Cast
5
11 ratings
The podcast currently has 54 episodes available.
One question that affects business at all levels is: 'How to make customers happy?' Ben Ho has created a business called yesloyal with the main focus of customer satisfaction. A former employee of HP and Ingram Micro in the Market and Business Development sectors, and with a Master of Business Administration from the Australian Institute of Business, he is incredibly qualified to answer why customer satisfaction is so important in helping small business grow.
Starting yesloyal in December 2017 with his brother, Hogan, he has created loyalty programs for numerous businesses to create happy customers and improve sales. A proponent of small business, he is an active member of SWEH (South West Entrepreneurial Hub), which aims to support and represent business owners in the South West. He sat down with Dai Le to discuss customer satisfaction, why the dictionary is his favourite book, and his enthusiasm in sharing his knowledge with others.
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Timestamps
00:00 - Introduction
00:52 - What is yesloyal?
03:42 - Getting and keeping loyal customers
06:50 - Ben's drive and wanting to flourish
08:10 - Challenges along the way
12:37 - What motivates you to do what you do?
15:50 - Looking after your wellbeing with the PERMA model
21:18 - The current state of yesloyal
30:20 - Dealing with people who tell you no
32:12 - NLP - neuro-linguistic programming
33:54 - Mentors and coaches, and the differences between them
37:23 - Having a near death experience changing your view on life
44:07 - Future plans
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CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
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CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
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"I just made sure that if I was passionate, if I believed in it, and if I could see the benefit, I just went ahead and did it."
What makes a successful entrepreneur? 2019 Fairfield City Women's Day Award winner, Le Ho, followed this mantra when starting her many successful businesses. From running bridal shoe stores to taking Capital City Waste Services from the brink of bankruptcy to a $10 million turnover, she was also a 2017 Finalist of the NSW Business Woman of the Year Award. When asked about business advice, she reiterates time and time again to never give up and to rediscover that entrepreneurial spirit that originally captivated you. Happily retired, she continues to spend time educating people on what makes a successful entrepreneur, and the many business tips for success. She sat down with Dai Le to discuss what can and can't be recycled, a multitude of recycling facts, and her successful entrepreneur story.
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Timestamps
00:00 Introduction
01:07 Beginning her business journey
08:09 Dealing with setbacks
08:51 Never giving up
12:58 Pivoting your business
14:39 Working hard as a refugee
20:43 Running a Waste Management business as an Asian woman
24:42 Identifying what you can recycle
32:38 Creating social impact
34:50 Advice for refugee business owners
37:15 Starting out as an entrepreneur
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
A staunch supporter of equality, Sibongkosi Moyo is a Social Entrepreneur and passionate about making positive changes in her community to the benefit of all. She describes herself as a social entrepreneur, engineer, writer, and speaker, as well as being the Director and Co-founder of Love Alive Foundation, an organisation that helps orphaned and vulnerable children in Zimbabwe get access to vital education and opportunities to grow. She is also passionate about seeing more women venture into STEM careers and as a proud Zimbabwean Australian, she understands the incredible importance of diversity and inclusion amongst the community. She sat down with Dai Le to discuss the journey she has undertaken from start to finish.
Articles written by Sibongkosi can be found at: www.sibomoyo.com
Timestamps
00:00 - Introduction
02:12 - The impact of coronavirus on the African-Australian community
05:46 - Writing an article called "Let's Talk About Race"
07:28 - Arriving in Australia as an international student
12:47 - Giving back to the community with the Love Alive Foundation
16:09 - Staying connected to Zimbabwe with the family business
17:24 - Hurdles that have been faced
25:45 - Death of George Floyd
28:53 - Being involved with Rotary Australia
30:02 - Mentors that have helped Sibo
30:58 - Lessons learnt on the journey
32:25 - What would like people to remember you for?
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
We help thought leaders, CEOs, Business owners to:
👉 Create consistent content easily
👉 Shape powerful stories about your brand
👉 Bring out the natural and authentic voice in you
👉 Produce content that is genuine, relatable and educational
👉 Easily shared bite-sized social media snippets
Why?
👉 Your audience wants genuine, relatable and educational content that speaks to them
👉 Content that has a powerful story.
👉 They don’t want to be sold to
👉 They want to connect with you authentically
📝 PERSONALISED QUESTIONNAIRE
Develop a personalised questionnaire that will bring out the best answers from you to showcase your life achievements, goals, business offerings, expertise on current topics and industry knowledge.
🎬 SPECIALIST INTERVIEWER
You will be scheduled for a 15-30 mins interview with our expert host who will conduct a professional interview with you via Zoom. The easy-going, friendly and experienced host will make it easy for your answers to come across natural and authentic.
🎥 CONTENT
We will provide you with the full video recording and transcription file for you to use as content e.g. you can get your team to design images, write blog articles or social media posts.
🙌 SOCIAL MEDIA SNIPPETS
You can get us to edit the recording into bite-sized 1 min content to use across your social media.
INTERESTED?
Reach out to us at [email protected]
or
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
"Why are we so disconnected from food now and why don't we care?"
This is the question Thanh Truong, a self-described 'Fruit Nerd', is attempting to answer through his passion for cooking. He is exceptionally passionate about fruits and vegetables, and the benefits these contribute to a healthy diet. After all, good food starts with good produce. Thanh is eager to educate Australians on where their food comes from and the behind-the-scenes knowledge of the subtle differences on every piece of produce. Thanh and his friend, Duncan, were Runners-up on the Channel 7 cooking game show Plate of Origin. Representing Vietnam, he successfully brought Vietnamese cuisine to the spotlight and shined the light on the dishes he grew up with. Moving on from Plate of Origin, he is now pursuing a Masters in Food Systems & Gastronomy to further educate himself on the incredible benefits and possibilities of blending fruits and vegetables. He sat down for a chat with DAWNCast founder, Dai Le, to discuss Plate of Origin, the hidden truth of fruit and vegetables, and his plans for the future.
Timestamps
00:00 Introduction
00:50 Bringing Vietnamese dishes to the spotlight
05:21 Plate of Origin
07:17 Journey to becoming the 'Fruit Nerd'
13:12 Why fruit and vegetables?
17:45 Working for the family business
22:13 Educating the Australian consumer
27:31 Controversy over Vietnamese flag
34:35 Sorrows of War
36:40 Setting the foundations of food for the next generation
37:10 Mentors on Thanh's journey
39:15 Pushing through dark moments and redefining himself
42:46 Representing Vietnam on Plate of Origin
44:38 Where to now?
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
"One thing that is common to every culture, every generation is life."
An important quote from Chee Fah, it highlights the fact that every human, no matter their position or background, is inherently all on the journey of life. A survivor of Stage 4 Cancer, Chee has dealt with a pivotal career change, devastating cancer diagnosis, and the unfortunate passing of his wife. Chee is the senior pastor of Clayton Church of Christ in Melbourne, Victoria, Australia.
He sat down with Linh Podetti to share his life experiences and have a discussion around his Christian faith and the strength and courage that humans can bring out when going through difficult times.
Timestamps
00:00 - Introduction
00:50 - Being diagnosed with cancer at the age of 24
03:54 - Having faith to stay mentally strong
06:17 - When something bad happens, people ask "why me?"
08:09 - Cancer treatment process, being in remission for over 10 years
11:25 - Chee's wife passing away
14:48 - It is not about asking why bad things happen
19:52 - God is always reaching out, we are more open during adversity
27:31 - Message to the audience
30:00 - What would you like the world to remember you for?
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
"Never give up."
A steadfast family man, Trent Dean's advice to his daughter can be applied to all of us. Despite adversity, we are all capable of overcoming our limitations and rising above through individual perseverance and the help of mentors. Trent Dean is the CEO of Mercy Connect, a not-for-profit organisation focusing on delivering services to the vulnerable, providing opportunities for people in need. With a diverse background in health and aged care, community services, corporate governance, and quality improvement, Trent Dean plays a vital role in ensuring the services of Mercy Connect are meeting the needs of the vulnerable in their daily lives to allow them to live fulfilled lives. He sat down with Linh Podetti to discuss the benefits of mentorship, working for profit vs non-profit, and finding your passion and purpose in your professional life.
Timestamps
00:00 Introduction
00:48 Mercy Connect's mission
01:38 History of Mercy Connect
02:19 Getting involved with Mercy Connect
03:05 Purpose-driven business
04:21 Profit vs purpose-driven
06:40 Peach tree vs hierarchy
08:25 Pushing through hardship
12:02 Mentors during youth
15:33 Advice for aspiring entrepreneurs
19:28 Finding your passion and purpose
22:21 Does money truly make us happy?
23:25 What are you really passionate about?
25:29 How the world will remember Trent Dean
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/DAWNMediaLtd
TWITTER - https://twitter.com/DAWNMediaLTD
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - https://www.instagram.com/dawnmedialtd/
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
Stacey Copas' life changed dramatically at the age of 12, after a dive into a swimming pool left her quadriplegic. Despite the struggles and dark moments she experienced following the accident, Stacey one day made a decision to turn her life around.
Stacey shares with DAWN founder, Dai Le, that practicing gratitude and gratefulness enabled her to pivot using her life experiences to inspire workplaces and people around the world. Being a keynote speaker, author, athlete, and resilience facilitator are just some of her incredible achievements.
Learn more about Stacey here: http://welcome.staceycopas.com/
Timestamps
00:00 - Introduction
01:00 - What motivates you to do what you do?
03:06 - Life becoming dark after the accident
05:22 - How can people close to you help you get out of a dark state?
11:20 - Things that help Stacey to rise above difficult times
13:14 - Pivotal moment where Stacey changed her view on life, perspective shift in early 20s
14:48 - Practicing gratitude, feeling grateful
21:35 - Have you experienced further obstacles while creating your business?
26:03 - Financial and emotional impact of coronavirus
28:38 - Mentors and coaches, finding a support network
32:21 - Coaching clients in Australia and the USA, online interviews and speaking
34:51 - What would you like the world to remember you for?
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/dawnconnect/
TWITTER - https://twitter.com/yourdawn
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - @dawn_podcast
SOUNDCLOUD - https://soundcloud.com/dawnpodcast
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
"I can be the vehicle of my own deliverance and the tool of my own salvation."
A powerful quote from Rabbi Daniel Lapin, it reinforces the notion of taking your life into your own hands and making it a life worth remembering. Known worldwide as 'America's Rabbi', he is a rabbinic scholar, popular international speaker, and best-selling author. Rabbi Daniel is passionate about the Bible but also making money, and blends Bible teachings with specific business principles to improve people's finances and family life.
Rabbi Daniel Lapin sat down with Linh Podetti to discuss 'sex and money', his exciting life story, and the positive influence of mentors. He is still extremely passionate about helping families achieve success in all aspects of their life.
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Timestamps
00:00 Introduction
01:12 Journey to the present
03:03 Listening to God's advice - Motorcycle trip
05:59 Science and art of selling
09:30 Learning how to make money
13:51 Money in the Bible
14:20 Acknowledging mistakes and moving forward
17:08 Immigrating to the United States
18:17 Helping yourself and the influence of mentors
20:19 Do beliefs help shape you?
21:50 Sex and money
23:51 Staying motivated to keep helping people
25:16 Are Jews always great with money?
30:48 What's next for Rabbi Daniel Lapin?
32:08 Building and maintaining genuine business relationships in an ever-growing, tech-saturated world
39:08 How the world will remember Rabbi Daniel Lapin
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/dawnconnect/
TWITTER - https://twitter.com/yourdawn
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - @dawn_podcast
SOUNDCLOUD - https://soundcloud.com/dawnpodcast
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
"If you help enough people get what they want, you will get what you want."
This quote, coined by the famous motivational speaker Zig Ziglar, is the mantra that Tony Burns lives by every day. A devoted family man and CEO of HPA (Helping People Achieve), he is also a passionate motivational speaker and is dedicated to making life easier for others.
His parents instilled a mantra of giving back as a young boy, and decades later, he devotes his time to improving the lives of the people that he leads. With a diverse career history, he is especially passionate about helping people with disabilities and showcasing their contributions to the rest of the world. He sat down with Linh Podetti to discuss his motivation, the effect of Covid-19 on his company, and staying positive during stressful times.
Timestamps
00:00 Introduction
00:26 What is HPA?
04:28 Tony's motivation to work for HPA
07:27 Becoming a compassionate person
09:07 Pushing through adversity & appreciating life
10:58 A sporting upbringing
12:36 Inspiring motivational speaking
13:54 Recruiting people of all backgrounds
16:27 Attracting purpose-driven businesses
19:04 Finding a career more fulfilling
20:13 The effect of Covid-19 on HPA
22:12 Challenging times as CEO
23:16 Peak performance tips
24:25 Staying positive during stress
25:30 What the future looks like for Tony
26:23 Connecting with Tony
27:20 How he wants the world to remember him
_____________________________________________________________
CONNECT WITH US!
DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us!
OUR WEBSITE - https://dawn.org.au/
FACEBOOK - https://www.facebook.com/dawnconnect/
TWITTER - https://twitter.com/yourdawn
LINKEDIN - https://www.linkedin.com/company/dawn...
INSTAGRAM - @dawn_podcast
SOUNDCLOUD - https://soundcloud.com/dawnpodcast
_____________________________________________________________
CONTACT US!
What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!
[email protected]
The podcast currently has 54 episodes available.