Decoding Commerce

Starting a brand new e-commerce business could be a real challenge. 

Especially when you have to stand out from the crowd. 

You need a tech-savvy magician to do the heavy lifting and give you a competitive advantage.

A marketplace magician such as Steven Van Den Ouweland might be able to guide you.

Distrilink was founded in 2019 in Belgium to help every person who wants to sell and scale online. 

Steven's team creates beautiful listings and takes care of your advertising, logistics, and customer service. You don't need to have any in-house IT knowledge or tools. 

In our conversation, we’ll dive deeper into marketplaces. Are they still relevant?

We have seen many of them come and go in the last couple of years. The 21st century brings a lot to the table about e-commerce expansion. We'll discuss the possibility of potential replacements for the current marketplaces. 

What are the specifics when you work with powerful European brands, such as Kaufland and Decathlon, and retailers like Amazon? And what is the difference between an open and closed marketplace? 

Stay tuned, and keep on the same page! Steven has much more to say!

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
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Can you guess what the ultimate metric for a successful e-Commerce business is?

Yes. Customer satisfaction.

We often forget that if customer experience sucks, there is no point in high ad budgets and complicated marketing strategies. Businesses are made from people to people. It means your clients’ buying decisions depend on your specific way of making them feel special.

But how to stand out from the crowd and stimulate customers to stay and buy than just see and go away? You can consider StriveCloud as one of your winning strategies.

In today’s episode of Boost your e-Commerce business, our guest is Freek Borghgraef, one of its co-founders!

Founded in 2016, StriveCloud is a pioneer in building high-level customer experience. It combines technology and gamification to maximize user engagement and reduce churn. 

How does StriveCloud work, and why do companies like ProLeague, KAA Gent, KRC Genk, and many more trust Freek and his team? There is only one way to find it out. 

Stay with us from the beginning till the end of our conversation. You won’t realize how fast time could fly when the guest is so interesting! 

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Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Having a child is one of the most precious experiences in our lives. We are focused on providing maximum comfort and protection to our little ones. But behind all the happiness, the furniture for your baby could drastically affect the family budget. Kids grow up so fast that in a blink of an eye, most of the products we bought a few months ago are already useless.

Here's the deal. We know one of the ways to prevent waste, stimulate a sustainable lifestyle, and give your child the best kiddo experience!

Today, our podcast quest is Julie Munneke, founder, and CEO of Tiny Library. This is the company that puts your kid's needs of comfortability into a subscription box and delivers a circular business model in e-commerce.

Tiny Library was founded in 2019 with a special mission - to encourage the market for little ones to be more sustainable and reuse as many products, as much as possible.

We will dive deep into their business model and will know from Julie how they manage to give many lives to one product. What are the sustainable metrics for Tiny Library, and how do they see the importance of scalability in e-Commerce.

Stay tuned because we won't miss all the ups and downs so far for Julie, and her long-term plans for Tiny Library!

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

The ultimate goal of every D2C business is to make its customers feel special. E-commerce choices are countless, and it's hard to stand out from the crowd. The surest way is to offer something personalised. Just like Makeyour.com !

We are happy to welcome Wout Steenacker. He co-founded one of the most "you-focused" Belgium businesses with loyal European customers. You can create every single part of your dreamed product or present - from personalised gin, vodka, or vermouth to beer, wine, candles, or olive oil. Thanks to Make Your's software, the company reaches a new level of personalisation. It gives you the freedom to customise your entire product, both on the outside and the inside. 

We'll dive deep into Wout's journey so far and discuss why he has chosen to start makeyour.com. What's the company's advertising strategy, international strategy and product roadmap.

We won't miss the details of the sales processes, too. Wout will give us details about crucial metrics such as traffic and conversion rate and their influence on overall results.

Enjoy a good cold beer and stay with us for this talk! It is worth every minute! 

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Оur planet is fighting an environmental and health crisis. According to a United Nations report from May, more than 2.3 billion people will face water stress in 2022. Is it possible to support our home planet's efforts to provide resources by making sustainable choices in our daily routine?

Today, we will look for some answers with our guest Ruben Renaer -co-founder of BRAUZZ. 

It was created at the end of 2020 with a special mission - to replace disposable plastic with ecological cleaning products.

From dishwasher tablets to detergents, BRAUZZ is the logical and simple choice for every household and company. You can find several packages for cleaning all the dirty spots in your home or office using only refillable products. 

Our next stop will be Ruben's choice of the online marketplace for BRAUZZ. He will illustrate a perfect symbiosis between sustainable business and e-commerce. 

We will talk about the advantages and disadvantages of using Shopify and how it aligns with email service providers like Klaviyo. Ruben will give us some insights about Facebook (Meta), Instagram, and Google ads and how they boost BRAUZZ's performance. 

Do you think that a sustainable lifestyle through e-commerce is inaccessible? To prove the opposite, our guest will walk us through BRAUZZ's strategy for affordable and high-quality solutions. 

Why did a 2-Master-degrees entrepreneur decide to hit the long road of non-plastic life? Take a comfy seat, and don't miss a minute with Ruben. 

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

The 21st century is an era of overconsumption, and it’s not a secret that our planet’s resources are critically low. We register waste of food, water, textile, and wood daily. What could it be humanity’s plan A to save Earth’s future? We could start with Planet B.

Today, at Boost your e-commerce business, we are happy to welcome Tibbe Weschaffel - the Founder and CEO of Planet B and WONDR.

Tibbe is an industrial engineer from Ghent with a special mission - to care for our planet’s health and help us live a more sustainable, renewable lifestyle. We will dive deep into his reasons for facing the challenge of creating and distributing healthy products.

How do his goals and e-commerce meet, and why did he choose to spread the good via platforms like Odoo and Shopify. Tibbe will guide us through the difficulties in building a successful online business. Most importantly - he will point out the positive results and benefits he finds in the e-commerce environment. 

Stop wondering and stay with us until the end of the episode! 

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Visit us on:
➡️ Our website: deardigital.be
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Facebook: https://www.facebook.com/deardigitalagency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

There has been a drastic shift in the mind of the business owner. All for the better. E-commerce companies are looking for facts and data to justify their tactics. The better you can track your key economic indicators, the longer your business will strive.

Today’s guests are here to walk us through this mindset shift. Listen and learn how to decrease your profit losses using data.

Peter Welles Co-Founder and CEO and Alex Reis Co-Founder and CTO of Revend join our beloved Sam to discuss today’s e-commerce ecosystem and the technology they have optimized. With this episode, you’ll learn:

🚀 The reason why and how Revend exists
🚀 Why challenging internal operations can save expenses
🚀 Integrating machine learning to find the weak points in your business
🚀 How e-commerce will look like in a decade and the effect of artificial intelligence

Revend was established after identifying 3 main challenges. If only one of the following rings a bell, you would want to play the episode.

1. Customers are looking for a spotless experience, they don’t tolerate issues
2. Without advanced personalization, your efforts are doomed
3. Data-related mistakes become more expensive in the long-run

Tune in to learn about tracking your metrics with data. 

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

What if we tell you that there is no need to buy your meat from retailers with questionable origin? Even more - you can pick your food from the farmer all the way to the cattle. Online. 

Mission absolutely possible, and today, at “Boost your e-commerce business,” we are happy to talk to Bert Destoop. He is the Founder and CEO of Deel een Koe (Share a Cow) webshop. It’s the first Belgium e-commerce platform where you can share and buy well-treated, healthy animals for future consumption. 

As a farmer’s son, Bert is devoted to family traditions, but he also loves to think outside the box. He started his business with local markets, but soon he tried a small online campaign to share 1 cow. The results - 20 cows sold just for a weekend. This is how Bert decided to create Deel een Koe (Share a Cow). 

An essential principle for the brand is a “no-waste” work model. Only when a cow is fully sold, it could move from the meadow to your plate. Deel een Koe works with small local farmers united in a shared value - to respect the animal and the farm. 

How does Deel een Koe expand to Deel een schaap (Share a Sheep) and Koop een Kip (Buy a Chicken)? What is the next step for Bert in exploring new markets?

Let’s hear some wisdom from the innovator!

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

If you think that we finished the story of Odoo in ep. 16, you guessed wrong! In ep. 16 we discussed how to manage a user-friendly drag-and-drop system and complicated e-commerce applications simultaneously with Clément. Today, we continue to dive deep into Odoo’s details and advantages with our special guest Fabien Pinckaers, the Founder and CEO of Odoo.  We couldn’t be more excited.

We make a fast transition from his personal life into more details about his choice to build Odoo in Phyton and his strategy around open-source software. Fabien will describe how he sees the company and helps us to grasp the company’s  goals, scale and market opportunity. Next to that he will connect the dots and the crucial moments in the past that have led the company where it is today.

What are the benefits of having everything in one place? How does Odoo combine quality software with affordable prices? Why the e-commerce module of Odoo is the best in the world? What he thinks about the discussion on best of breed versus best of suite software. And how he sees the partner network evolve. 

It was an incredibly inspiring discussion. Without further ado, press the play button and hear a really inspiring story!

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Keeping a sustainable lifestyle in the 21st century is a challenging mission. We often throw food and over-consume tons of goods wrapped in plastic without thinking about our badly damaged ecosystem.

On today's episode of Boost your e-commerce business, we are honoured to have  Moenia Ladhib as a guest. She is the incredibly colourful Founder of Ecossentials. Founded in 2019, the company's mission is to inspire people to live a non-plastic lifestyle in an easy and accessible way.

Moenia will give us some background about the reason behind Ecossentials. She will turn back in time to the breaking point in her mindset when she decided to start the project. We will follow the ups and downs of the webshop and discuss the importance of scaling in e-commerce.

Why did Ecossentials start its online journey with WooCommerce, and what is the role of Shopify now? But most importantly it is just incredibly interesting to hear Monia’s journey from college to owning her own little eco-lifestyle empire.

Take a comfy seat and let it be Ecossentials! 

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/