Built Environment Matters

Defining customer value to drive innovation in design and construction | Will Lichtig, Chief of Staff at The Boldt Company


Listen Later

Will Lichtig, Chief of Staff at The Boldt Company joins Technical Director Adrian La Porta on this episode of the Built Environment Matters podcast.

We learn how Will's twenty-five years of experience as a construction lawyer allowed him to see the failings of the design and construction industry firsthand. Will now uses this knowledge to reshape the construction industry in a way that promotes project success. In his role at The Boldt Company, he is now a recognised leader in the lean and integrated project delivery movements. 

Listen in to hear his fascinating story and why he believes that the first place to start innovating is around the definition of customer value and the range of options that might exist to be able to help a customer achieve that value. And that's well before you get into designing the facility. 'If you don't get in early enough, you're gonna foreclose many of the options that might otherwise exist to help the customer discover what might really be valuable to them.'

Send us a text

To learn more about Bryden Wood's Design to Value philosophy, visit www.brydenwood.com. You can also follow Bryden Wood on LinkedIn.

...more
View all episodesView all episodes
Download on the App Store

Built Environment MattersBy Bryden Wood


More shows like Built Environment Matters

View all
The Urbanist by Monocle

The Urbanist

290 Listeners

Energy Gang by Wood Mackenzie

Energy Gang

1,251 Listeners

Columbia Energy Exchange by Columbia University

Columbia Energy Exchange

391 Listeners

About Buildings + Cities by Luke Jones & George Gingell Discuss Architecture, History and Culture

About Buildings + Cities

268 Listeners

Design Better by The Curiosity Department, sponsored by Wix Studio

Design Better

323 Listeners

Get It Right with Undercover Architect by Amelia Lee, Undercover Architect

Get It Right with Undercover Architect

55 Listeners

Projectified by Project Management Institute

Projectified

215 Listeners

The Design Files Talks by The Design Files

The Design Files Talks

9 Listeners

All Things Sustainable by S&P Global

All Things Sustainable

59 Listeners

The Climate Question by BBC World Service

The Climate Question

171 Listeners

The Green Blueprint by Latitude Media

The Green Blueprint

207 Listeners

Catalyst with Shayle Kann by Latitude Media

Catalyst with Shayle Kann

262 Listeners

In Good Company with Nicolai Tangen by Norges Bank Investment Management

In Good Company with Nicolai Tangen

187 Listeners

Zero: The Climate Race by Bloomberg

Zero: The Climate Race

198 Listeners

Design Principles Pod by Sam Brown, Ben Sutherland and Gerard Dombroski

Design Principles Pod

0 Listeners