Retail Disrupted

Delivering the Future: Amazon Leaders on AI, Robotics, Last Mile, and Same-Day Delivery


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Live from Amazon's 'Delivering the Future' event in Dortmund, Germany, Natalie speaks to three Amazon execs about today's announcements:

  • Rocco Bräuniger - Vice President, Country Manager Germany & Expansion Countries EU
  • Nicola Fyfe - Vice President, Amazon Logistics Europe
  • Sarah Rhoads - Vice President, Global Workplace Health & Safety

We explore the launch of Vulcan, Amazon's first robot with a sense of touch. This is tech that Amazon says was unimaginable just three years ago and is now transforming their operations.

We also discuss the all-important last mile. What actually happens after you place an order on Amazon? What role do Amazon's delivery stations play and how is technology improving that experience?

We unpack (no pun intended) Amazon's plans to roll out same-day delivery to 20 more locations across Europe, as well as extend order cut-off times to as late at 6:15pm in some postcodes.

We discuss how technology isn't just about driving efficiencies for retailers and enhancing the experience for customers; it's also, critically, improving workplace safety.

More on today's announcements:

https://www.aboutamazon.eu/news/company-news/introducing-vulcan-amazons-first-robot-with-a-sense-of-touch

https://www.aboutamazon.eu/news/company-news/amazon-is-investing-more-than-700-million-in-delivery-station-technology-across-europe 

https://www.aboutamazon.eu/news/company-news/amazon-is-expanding-and-accelerating-same-day-delivery-across-europe 

 

 

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Retail DisruptedBy Natalie Berg

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