In our 12th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming.   Special thanks to Jean-Marie Gogue, Founder and President of the French Deming Association, for sharing the vintage audio file of a 1980 lecture by Dr. Deming in Paris.

Topics in this episode include:

• Automation and productivity gains
• Japan does not reply on automation
• The importance of quality control to both prevent problems and detect them early
• Focus on the quarterly dividend
• It is not sufficient to improve processes
• Is technology making productivity go up?